Luggage Deposit and Delivery Service in Cebu and Mactan

Cebu and Mactan offer travelers a convenient luggage deposit and delivery service to streamline their journey. With strategically located branches, customers can easily drop off and retrieve their belongings, including golf bags and surfing equipment. While the service has received mixed reviews, it aims to enhance the travel experience by reducing the burden of carrying luggage. With transparent pricing and complimentary cleaning, this service presents an intriguing option for those seeking a hassle-free approach to managing their luggage during their stay. Whether it’s a seamless solution or a missed opportunity, there’s more to uncover about this unique offering.

Key Points

• A hassle-free luggage, golf bags, and surfing boards deposit, pick-up, and drop-off service with starting prices at ₱230 per person.
• Three branch locations in Mactan with expansion plans to Cebu, Bohol, Boracay, and Manila.
• Flexible booking and payment options with free cancellation policy up to 24 hours in advance.
• Luggage service pricing structure includes small ($10), medium ($15), and large ($20) items.
• Mixed customer feedback, with some reports of missed pickups and difficulty in contacting support, despite the emphasis on care of belongings.

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Service Overview

Luggage Free offers a hassle-free luggage, golf bags, and surfing boards deposit, pick-up, and drop-off service in Cebu and Mactan.

Starting at ₱230 per person, the service allows travelers to enjoy their journey without the burden of bags. Customers can check availability for starting times, and the service emphasizes the care of belongings, including complimentary cleaning.

With three branches in Mactan and plans for expansion to Cebu, Bohol, Boracay, and Manila, Luggage Free is positioned to provide a convenient solution for travelers looking to unload their luggage.

Booking and Payment Options

Customers can reserve the service now and pay later, allowing for flexible travel plans.

Free cancellation is available up to 24 hours in advance for a full refund. The service is valid for 1 day, and travelers can check availability for starting times.

Booking is simple and straightforward, providing customers with the convenience they need.

With this service, travelers can enjoy their journey without the burden of carrying their luggage, making their experience more comfortable and hassle-free.

Luggage Deposit and Pickup Locations

Luggage Free boasts three convenient locations across Mactan: Cebu-Mactan Airport Terminal 1, Terminal 2, and J Park. These strategically placed branches ensure travelers can easily drop off and pick up their belongings before and after their journeys.

Location	Airport Terminal	Shopping Mall
Terminal 1	✓	–
Terminal 2	✓	–
J Park	–	✓

With plans to expand to Cebu, Bohol, Boracay, and Manila, Luggage Free give you a seamless travel experience by offering hassle-free luggage services across the Philippines.

Luggage Service Pricing

The service offers a straightforward pricing structure, catering to various luggage sizes.

Small items are priced at $10, while medium-sized luggage costs $15. Larger items, such as golf bags or surfing boards, are charged $20.

This clear and transparent pricing allows travelers to plan their expenses effectively. Customers can easily select the appropriate size based on their needs, ensuring they don’t overpay for their luggage transport.

The service’s pricing give you a hassle-free and affordable solution for those looking to travel light in Cebu and Mactan.

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Customer Feedback and Ratings

Reviews of Luggage Free’s services paint a mixed picture, with some customers expressing dissatisfaction.

While the company emphasizes the care of belongings, including complimentary cleaning, one review cites issues with reliability, such as a missed pick-up and difficulty contacting support.

Based on this single review, the overall rating stands at a concerning 1 out of 5 stars.

Travelers should keep this feedback in mind when considering Luggage Free’s services.

The company’s expansion plans suggest an ambition to grow, but maintaining consistent quality and customer satisfaction will be crucial as it seeks to serve more locations across the Philippines.

Luggage Handling and Policies

Travelers can entrust their belongings to Luggage Free‘s reliable handling services across Cebu and Mactan. The company offers a range of options for luggage, golf bags, and surfing boards, starting at ₱230 per person.

Customers can book and pay later, with free cancellation up to 24 hours in advance. Luggage Free has three convenient locations in Mactan, and plans to expand to Cebu, Bohol, Boracay, and Manila.

Pricing is straightforward, with small, medium, and large items priced at $10, $15, and $20, respectively.

While the service emphasizes the care of belongings, including complimentary cleaning, some customer feedback suggests reliability issues.

Expansion Plans and New Locations

Continuing its growth strategy, Luggage Free plans to expand its reach beyond its current Mactan locations.

The company has identified several new markets for its hassle-free luggage services:

1. Cebu: Luggage Free aims to open additional branches in strategic locations across Cebu to cater to the growing number of travelers visiting the island.

2. Bohol: Recognizing the popularity of Bohol as a tourist destination, Luggage Free intends to establish a presence in the region to provide its services to both local and international visitors.

3. Manila: The capital city of the Philippines, Manila, is a key target for Luggage Free’s expansion plans, as the company seeks to expand its reach to the country’s largest metropolitan area.

What to Expect and Bring

When using Luggage Free’s services, customers can expect a straightforward and convenient experience. All that’s required is a valid passport or ID card.

However, certain items aren’t permitted, such as weapons or sharp objects.

Luggage Free emphasizes the care of customers’ belongings, including complimentary cleaning.

While the service give you a hassle-free journey, some customers have reported issues with reliability, such as missed pickups and difficulty contacting support.

Frequently Asked Questions

Is There Any Discounted Pricing for Group Bookings?

Luggage Free does not offer any discounted pricing for group bookings. The standard pricing structure applies, with rates starting at $10 for small, $15 for medium, and $20 for large luggage items.

Do You Offer Insurance Coverage for Lost or Damaged Luggage?

Luggage Free offers insurance coverage for lost or damaged luggage at an additional cost. Customers can select from various coverage options to protect their belongings during transport.

Can I Store My Luggage at the Deposit Locations for Multiple Days?

Yes, travelers can store their luggage at Luggage Free’s deposit locations for multiple days. The service offers flexible storage options to accommodate varying travel plans.

What Is the Latest Time for Same-Day Luggage Pickup?

The latest time for same-day luggage pickup is not specified. However, the service allows travelers to check availability for starting times, suggesting same-day pickup is possible but the latest time may vary.

Are There Any Additional Fees for Heavy or Overweight Luggage?

According to the information provided, Luggage Free does not mention any additional fees for heavy or overweight luggage. The pricing structure is based solely on the size of the luggage, not its weight.

Recap

The Luggage Deposit and Delivery Service in Cebu and Mactan offers a practical solution for travelers. While it may have some reliability issues, the service aims to simplify the travel experience by providing secure luggage storage and delivery. With convenient locations, transparent pricing, and additional services, the service can help reduce the burden of carrying luggage during a trip to Cebu and Mactan.

You can check if your dates are available here: