The Madison Square Garden Tour offers an exclusive behind-the-scenes exploration of one of New York City’s most iconic landmarks. As a world-renowned sports and entertainment venue, Madison Square Garden boasts a rich history and impressive facilities that are typically off-limits to the public. Through this comprehensive tour, guests have the unique opportunity to enjoy the inner workings of this legendary arena, gaining access to exclusive areas such as the locker rooms, tunnels, and the GardenVision control room. By unveiling the intricate details and inner sanctums of this renowned institution, the Madison Square Garden Tour promises to captivate and enlighten visitors eager to discover the exceptional…
Key Points

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The Madison Square Garden tour offers an exclusive behind-the-scenes look at this iconic New York City venue, providing access to areas typically off-limits to the public.
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The tour showcases the venue’s rich history and impressive facilities, including the locker rooms, tunnels, and the GardenVision control room.
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Guests can step onto the arena floor, experiencing unparalleled views usually reserved for the venue’s performers and athletes.
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The tour is led by professional guides and includes follow-along guides in multiple languages, as well as free Wi-Fi during the visit.
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The tour schedule and content are subject to availability, with modified hours during Knicks games and concert days, and a 24-hour cancellation policy.
Tour Overview

The Madison Square Garden Tour offers visitors a behind-the-scenes look at this world-renowned sports and entertainment venue, providing an exclusive opportunity to explore its rich history and impressive facilities.
With over 105 enthusiastic reviews, the tour allows guests to go backstage and witness the inner workings of this iconic New York City landmark.
Located in the heart of Manhattan, the tour showcases the venue’s storied past and grants access to areas typically off-limits to the general public.
Whether you’re a sports enthusiast, a music lover, or simply curious about the inner workings of a globally recognized institution, the Madison Square Garden Tour promises an unforgettable and enlightening experience.
You can also read our reviews of more tours and experiences in New York City.
What’s Included
Included in the Madison Square Garden Tour are a professional tour guide, access to exclusive areas of the venue typically off-limits to the public, and free admission for children 5 and under.
Guests are also provided with follow-along guides in multiple languages and can take advantage of the free Wi-Fi available throughout the building during their visit.
The tour offers a behind-the-scenes look at this iconic sports and entertainment complex, allowing visitors to:
- Explore backstage areas
- Hear the venue’s rich history
- See where performers and athletes prepare
- Walk on the same floors as legends
- Capture memorable photos in exclusive locations
This comprehensive tour provides an immersive experience that brings the magic of Madison Square Garden to life.
Meeting and Pickup

The Madison Square Garden Tour convenes at the main entrance of the venue, located at 4 Pennsylvania Plaza on the corner of 7th Avenue between West 31st and West 33rd Streets.
The tour concludes at the same meeting point where it began.
Tour dates and hours are Monday through Sunday, with departures scheduled from 10:30 AM to 2:00 PM.
Please note that tour content and access are subject to availability, and tours may operate on modified hours during Knicks games and concert days.
Guests are advised to arrive at the meeting point a few minutes early to ensure a smooth start to their Madison Square Garden experience.
Additional Information
Confirmation of the tour booking is received at the time of purchase, and the experience is accessible to wheelchair users and those with strollers. Service animals are permitted on the tour as well.
The venue is situated in close proximity to public transportation options, making it convenient for visitors to arrive.
The tour content and access are subject to availability, and guests should note that tours can sell out quickly during the high season from March to September.
Plus, the tour schedule may be modified on Knicks game days, and the tour can close early on concert days. This ensures the smooth operation of the venue’s events and provides an optimal experience for all visitors.
Cancellation Policy

Customers may cancel their tour booking up to 24 hours in advance for a full refund. However, no refund is provided for cancellations made less than 24 hours before the scheduled start time, and any changes requested within 24 hours of the tour are not accepted. This cancellation policy is in place to ensure the smooth operation of the tours and to minimize any disruptions to the schedule.
| Cancellation Policy | ||
|---|---|---|
| Cancellation Period | Refund Eligibility | Change Requests |
| 24 hours or more | Full Refund | Accepted |
| Less than 24 hours | No Refund | Not Accepted |
| Any Time | – | – |
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Venue Highlights

Madison Square Garden’s world-renowned legacy as a premier sports and entertainment venue dates back over a century, captivating audiences with its rich history and unparalleled atmosphere.
Guests on the tour are granted exclusive access to behind-the-scenes areas, offering a unique glimpse into the inner workings of this iconic institution. Key highlights include:
- Entering the famed Madison Square Garden Arena, where legendary athletes and performers have graced the stage
- Visiting the locker rooms and tunnels used by the New York Knicks and New York Rangers
- Exploring the GardenVision control room, the nerve center responsible for the arena’s state-of-the-art multimedia experiences
- Stepping onto the floor of the arena, affording unparalleled views usually reserved for the superstars
- Discovering the venue’s storied past through interactive displays and historical artifacts.
Tour Experiences

Guests embarking on the Madison Square Garden tour are treated to an immersive and enlightening experience, delving into the venue’s storied history and gaining unprecedented access to its inner sanctums.
The knowledgeable tour guides lead visitors through exclusive backstage areas, regaling them with tales of the legendary events that have unfolded within these walls.
From the dressing rooms where superstars prepare for their performances to the tunnels where athletes make their grand entrances, the tour offers a behind-the-scenes glimpse that few visitors ever get to witness.
Whether you’re a sports enthusiast, a music lover, or simply someone fascinated by iconic landmarks, the Madison Square Garden tour promises to leave a lasting impression.
Frequently Asked Questions
Inquiries about tour logistics and policies are common among those considering the Madison Square Garden tour experience.
Visitors often wonder about the tour’s accessibility, availability, and cancellation terms.
The tour is wheelchair and stroller accessible, and service animals are welcome.
Tour schedules are modified on Knicks game days and can close early on concert days, so it’s best to check availability beforehand.
Guests can cancel up to 24 hours in advance for a full refund, but no refunds are provided for last-minute cancellations.
The tour is quite popular, especially during the high season from March to September, so it’s recommended to book tickets well in advance to secure a spot.
Frequently Asked Questions
Can I Take Photos or Videos During the Tour?
Photography and videography are generally permitted on the tour, but may be restricted in certain areas or during certain activities for safety and privacy reasons. Visitors are advised to check with tour guides for specific policies.
Is the Tour Wheelchair/Stroller Accessible?
Yes, the tour is wheelchair and stroller accessible. The listing states that the tour is "Wheelchair and stroller accessible" under the "Additional Information" section, indicating that the tour facilities accommodate guests with mobility needs.
Are There Any Age or Height Restrictions for the Tour?
According to the tour information, there are no age or height restrictions for the Madison Square Garden Tour. The tour is open to guests of all ages, and is wheelchair and stroller accessible.
Can I Purchase Souvenirs at the End of the Tour?
Yes, guests can purchase souvenirs at the conclusion of the tour. The Madison Square Garden tour includes access to the onsite merchandising shop, allowing visitors to browse and purchase a variety of official Madison Square Garden memorabilia and keepsakes.
What Is the Dress Code for the Tour?
The Madison Square Garden Tour does not have a strict dress code, but visitors are advised to wear comfortable clothing and walking shoes as the tour may involve navigating stairs and uneven surfaces. Guests should dress respectfully for the venue.
Recap
The Madison Square Garden Tour offers an immersive behind-the-scenes experience, providing an in-depth look at the venue’s rich history and impressive facilities.
Guests can explore exclusive areas, witness the inner workings, and step onto the arena floor, making it a must-see for those interested in this world-renowned sports and entertainment landmark.
The tour delivers a comprehensive and objective overview of the iconic Madison Square Garden.
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