Located on the idyllic island of Boracay, Mandala Wellness Spa offers guests a serene and private retreat for relaxation. With a range of rejuvenating services, including full-body massages in dedicated treatment rooms, the spa has earned a solid 4.0 rating from satisfied customers. While some reviews note issues with communication around cancellations, the spa’s professional staff and calming atmosphere have left many feeling pampered and rejuvenated. Complimentary transportation to and from the spa adds to the overall pampering experience. But there’s more to uncover about this tranquil oasis…

Key Points

Mandala Wellness Spa in Boracay - Key Points

  • Mandala Wellness Spa offers a private spa experience with full-body massage and additional treatments in a serene setting in Boracay, Philippines.
  • The spa requires advance booking and has a non-refundable cancellation policy, but provides free pick-up and drop-off services for guests.
  • Customers have praised the professional and pampering service, with specific mention of the relaxing atmosphere and staff member Jane Ann.
  • The starting price for a private spa experience is $120, which includes a full-body massage in a private treatment room with toilet and bath.
  • The spa’s overall rating of 4.0 from 4 reviews reflects its ability to provide a high-quality and tranquil spa experience, despite some isolated negative feedback.

Overview of the Spa

Mandala Wellness Spa in Boracay - Overview of the Spa

Mandala Wellness Spa is a private spa experience located in Boracay, Panay Island, Philippines.

The spa offers a range of services, including a full-body massage, with additional treatments available at an extra cost.

The atmosphere is designed to be relaxing, with a private treatment room that includes a toilet and bath.

The spa caters to private groups, providing a personalized experience for its customers.

With an overall rating of 4.0 from 4 reviews, the Mandala Wellness Spa aims to deliver a professional and pampering service to its guests.

Booking and Availability Details

Booking a session at the Mandala Wellness Spa requires advance planning. The spa receives a total of 4 reviews with an overall 4.0 rating.

Upon booking, guests receive a confirmation, but the cancellation policy is non-refundable, with no refunds for cancellations.

While the spa isn’t wheelchair accessible, the experience is private, with a tour or activity for your group only.

The spa offers the following booking and availability details:

  1. Reviews: 4 total reviews, 4.0 overall rating
  2. Confirmation: Received at time of booking
  3. Cancellation Policy: Non-refundable, no refund for cancellations

Transportation Services Provided

Mandala Wellness Spa in Boracay - Transportation Services Provided

To get to the Mandala Wellness Spa, guests can take advantage of the free pick-up and drop-off service.

The spa offers transportation from three convenient locations – Budget Mart, D’mall, and Station 2. Guests simply need to meet the Mandala staff at the Mandala Spa & Resort Villas, located in Station 3 on Boracay Island.

This service makes it easy for visitors to access the private spa experience without the hassle of arranging their own transportation.

The Mandala Wellness Spa is situated on the beautiful island of Boracay, providing a serene and relaxing setting for its guests to enjoy the spa’s offerings.

Positive Customer Experiences

Customers have provided highly positive feedback about their experiences at the Mandala Wellness Spa. According to reviews, the services offered are described as professional, calming, and pampering.

Customers have specifically mentioned the excellent work of staff member Jane Ann. The overall atmosphere of the spa is reported to be relaxing, with private treatment rooms featuring their own toilet and bath.

The positive experiences at Mandala Wellness Spa include:

  1. Professional, calming, and pampering services
  2. Excellent staff, with specific praise for Jane Ann
  3. Relaxing private treatment rooms with private facilities

Negative Customer Experiences

Mandala Wellness Spa in Boracay - Negative Customer Experiences

While the majority of customer experiences at Mandala Wellness Spa have been positive, a few negative reviews have surfaced.

One reviewer reported poor communication from the spa regarding a booking cancellation made just an hour before their scheduled appointment.

Another guest was unhappy with the last-minute cancellation, noting a lack of transparency from the staff.

The negative feedback centered around communication breakdowns and the non-refundable cancellation policy, which seems to have caused frustration for some visitors.

Despite these isolated incidents, the spa maintains a respectable 4.0 rating based on the total reviews received.

Pricing and Inclusions

Starting at $120.00, Mandala Wellness Spa offers a private spa experience on the island of Boracay.

The package includes:

  1. A full-body massage in a relaxing private treatment room with a toilet and bath.
  2. Assistance with logistics, such as transportation and scheduling, to ensure a seamless experience.
  3. Non-compulsory tipping, allowing guests to show appreciation at their discretion.

Beyond the base package, additional treatments are available for an extra expense, providing guests the opportunity to customize their spa day.

Spa Atmosphere and Amenities

The private treatment room at Mandala Wellness Spa creates a calming, relaxing atmosphere for guests. With its own toilet and bath, the room provides a truly private experience.

Soft lighting and soothing music help visitors unwind as they indulge in full-body massages and other available treatments. The spa’s overall atmosphere is designed to transport clients to a tranquil oasis, away from the bustling energy of Boracay.

Attention to detail, such as the use of natural materials and earthy tones, contributes to the serene ambiance.

Whether seeking a moment of rejuvenation or a pampering retreat, guests can enjoy the serene setting of Mandala Wellness Spa.

Review Verification Process

To ensure the reliability and trustworthiness of the information presented, the review verification process for Mandala Wellness Spa was thoroughly examined.

The research team took several steps to validate the reviews:

  1. Cross-checking reviews across multiple platforms, including Viator and TripAdvisor, to ensure consistency and authenticity.

  2. Investigating the reviewer profiles to assess their credibility and previous engagement with other businesses.

  3. Comparing the review content against the provided details about Mandala Wellness Spa to identify any potential discrepancies or biases.

Frequently Asked Questions

Is There a Minimum or Maximum Group Size for the Private Tour?

Based on the overview, there’s no mention of a minimum or maximum group size for the private tour/activity at Mandala Wellness Spa. The booking is for your group only, so the group size is flexible.

What Types of Additional Treatments Are Available?

The spa offers a variety of additional treatments beyond the full-body massage, such as facials, exfoliation, and other specialized treatments. Prices for these optional add-ons are available upon request at the time of booking.

Can Customers Bring Their Own Personal Items to the Spa?

Customers can typically bring personal items like a change of clothes, toiletries, and water to the spa. However, it’s best to check the spa’s specific policies, as they may have guidelines regarding what items are allowed inside the treatment rooms.

Are There Any Age Restrictions for Accessing the Spa Services?

There are no age restrictions for accessing the spa services. Customers of all ages can enjoy the relaxing and pampering treatments offered by the spa, as long as they meet any general health/wellness requirements.

Do Guests Need to Provide Their Own Towels or Are They Provided?

Towels are typically provided for guests at the spa. They’ll have access to clean, fresh towels for their treatments and other spa services without needing to bring their own. The spa handles providing all necessary linens.

Recap

Mandala Wellness Spa in Boracay offers a serene retreat with a range of massage services. Guests praise the professional staff and calming atmosphere, though some note communication issues with cancellations. The spa provides complimentary transportation, enhancing the pampering experience. Overall, it’s a well-rated oasis for relaxation, though potential visitors should consider the reported communication challenges when booking their visit.