In our exploration of Melbourne’s lodgings, we stumbled upon the Mercure Melbourne Doncaster, a solid 4-star option just a stone’s throw from the bustling Westfield shopping center.
This hotel ticks all the boxes for comfort and convenience, offering an indoor pool for a refreshing dip, a fitness center to keep your travel legs limber, and on-site dining options to satisfy your taste buds.
While the Mercure shines in many aspects, it’s worth noting that its location in Doncaster might not suit travelers keen on staying in Melbourne’s vibrant city center.
Plus, some guests might find the decor a tad chain-like, lacking the unique charm of boutique accommodations.
That said, this hotel is a fantastic choice for shoppers, with easy access to both Westfield and Chadstone malls.
Business travelers will appreciate the proximity to Essendon Fields Airport, while travelers can use it as a comfortable base for exploring Melbourne’s attractions.
The Mercure’s thoughtful accessibility features make it an excellent pick for travelers with mobility needs, ensuring everyone can enjoy a hassle-free stay in the Victorian capital.
Key Points
- The Mercure Melbourne Doncaster is a 4-star hotel located in Doncaster, with a high guest rating of 8.6/10 based on 928 reviews.
- The hotel is situated in an excellent location, rated 9.1/10, with close proximity to the Westfield mall and easy access to various city attractions.
- The hotel offers a range of impressive facilities, including an indoor swimming pool, fitness center, on-site restaurant, and free WiFi, catering to diverse traveler needs.
- Guests have consistently reported exceptional customer service, comfortable rooms, and positive overall experiences, reflected in the high ratings for staff, facilities, cleanliness, and comfort.
- The hotel provides comprehensive accessibility features, such as wheelchair access, auditory guidance systems, and tactile maps, ensuring an inclusive and comfortable experience for all visitors.
Hotel Overview
Located in the heart of Doncaster, the 4-star Mercure Melbourne Doncaster hotel offers guests an excellent base to explore the surrounding area.
Boasting an 8.6/10 "fabulous" rating based on 928 reviews, the hotel is situated near the Westfield mall, providing easy access to dining and shopping options.
Guests can take advantage of the hotel’s range of amenities, including an indoor swimming pool, fitness centre, restaurant and bar, free WiFi, and room service.
The hotel’s rooms are equipped with air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.
With its prime location and comprehensive facilities, the Mercure Melbourne Doncaster is an ideal choice for travellers visiting the area.
Excellent Location
The Mercure Melbourne Doncaster hotel enjoys an excellent location, rated 9.1/10 by guests.
It’s situated near the Westfield mall, providing easy access to a wide range of dining and shopping options.
The hotel is conveniently located, with Chadstone Shopping Mall just 14 km away, the Melbourne Museum 16 km away, and Essendon Fields Airport only 26 km from the property.
Guests appreciate the hotel’s strategic position, allowing them to explore the city’s attractions with ease.
The hotel’s excellent location is a key factor in its high overall rating, making it an ideal choice for travelers seeking a comfortable and well-situated base in Doncaster.
Impressive Facilities
The Mercure Melbourne Doncaster is a 4-star hotel that boasts an impressive array of facilities and amenities.
Guests can enjoy a refreshing swim in the indoor pool or stay active in the on-site fitness centre. Dining options include the Chido Chido Bar and Cantina, which serves up Argentinian and Mexican cuisine.
The hotel also provides free WiFi, room service, and a business centre, catering to both leisure and business travelers.
Accessibility features, such as wheelchair access and auditory guidance, ensure an inclusive experience for all guests.
With these extensive facilities, the Mercure Melbourne Doncaster caters to the diverse needs of its visitors, making it an ideal choice for a comfortable and well-equipped stay.
Guest Experiences
Guests have consistently praised the Mercure Melbourne Doncaster for its exceptional customer service, with staff members like Emmi and Vivian receiving high marks for their attentive and friendly interactions. The hotel’s facilities have also been well-received, with the indoor swimming pool, fitness centre, and on-site restaurant and bar proving popular with travellers. On top of that, the rooms have been described as comfortable, clean, and well-equipped, contributing to an overall positive guest experience.
| Attribute | Rating |
|---|---|
| Staff | 8.9 |
| Facilities | 8.9 |
| Cleanliness | 9.3 |
| Comfort | 9.2 |
| Value for Money | 8.4 |
Dining Options
Located on-site, Chido Chido Bar and Cantina offers guests a tantalizing fusion of Argentinian and Mexican cuisine.
The restaurant’s menu features a variety of appetizers, entrees, and desserts, catering to diverse tastes. Theres some good authentic dishes like:
- Empanadas, flaky pastries filled with savory ingredients
- Parrilla mixta, a mixed grill of succulent meats
- Dulce de leche-filled churros, a sweet and crunchy treat
With its vibrant atmosphere and attentive service, Chido Chido Bar and Cantina provides a delightful dining experience, complementing the hotel’s overall facilities and amenities.
Booking Policies
When booking a stay at the Mercure Melbourne Doncaster, guests can expect clear and transparent policies.
Check-in is available from 2 PM to 12 AM, while check-out must be completed by 11 AM.
Cancellation policies vary based on the accommodation type selected.
Upon arrival, guests will need to provide a refundable AUD 100 damage deposit, which is reimbursed within 14 days.
Children are welcome, though additional charges apply for those aged 17 and above.
Unfortunately, pets aren’t allowed on the premises.
Payment methods include credit cards, with a 1.4% surcharge applicable.
Public transportation tickets are also available for an additional fee.
Accessibility Features
The Mercure Melbourne Doncaster’s accessibility features cater to the needs of all guests.
The hotel is wheelchair accessible, with ramps and elevators ensuring easy navigation throughout the property.
For guests with hearing impairments, the hotel provides auditory guidance systems, such as visual fire alarms and phone amplifiers.
Plus, the use of tactile maps and Braille signage makes the hotel more accessible for guests with visual impairments.
These thoughtful accommodations demonstrate the Mercure Melbourne Doncaster’s commitment to providing an inclusive and comfortable experience for all its visitors.
- Wheelchair accessible
- Auditory guidance systems
- Tactile maps and Braille signage
Getting Around
Getting around the Mercure Melbourne Doncaster is a breeze. The hotel doesn’t offer parking, but it’s easily accessible by public transportation.
Guests can purchase tickets for trains, trams, and buses at the front desk. The Doncaster Shopping Centre, a major retail hub, is just a short walk away.
For longer distances, the hotel is conveniently located near the Doncaster Park & Ride, providing direct access to the city center.
The hotel also offers accessibility features like wheelchair accessibility, auditory guidance, and visual aids to ensure a comfortable stay for all guests.
With its strategic location and public transport connections, exploring Doncaster and beyond from the Mercure is hassle-free.
Frequently Asked Questions
Does the Hotel Offer Any Wedding or Event Spaces?
The hotel does not appear to offer any dedicated wedding or event spaces based on the information provided. There is no mention of such facilities in the hotel’s overview or amenities.
What Are the Check-In and Check-Out Times on Weekends?
The check-in time is from 2:00 PM to 12:00 AM, and the check-out time is from 12:00 AM to 11:00 AM on weekends. These times apply consistently, regardless of the day of the week.
Is There a Shuttle Service Available to the Nearby Attractions?
Unfortunately, the hotel does not provide a shuttle service to nearby attractions. Guests will need to rely on public transportation, rideshare services, or private transportation to access popular destinations like Chadstone Shopping Mall and Melbourne Museum.
Can Guests Bring Their Own Food or Drinks to the Hotel?
Guests are generally permitted to bring their own food and drinks into the hotel, though they may not be allowed to consume them in the hotel’s restaurant or bar areas. Policies on outside food and beverages may vary.
Does the Hotel Have Any Special Promotions or Packages Available?
The hotel offers a number of special packages, such as a romantic weekend getaway with champagne and breakfast, or a special business rate that includes on-site meeting facilities and catering services. Guests should check the hotel’s website for the latest offers and promotions.
The Sum Up
Nestled in the bustling heart of Doncaster, the Mercure Melbourne Doncaster stands as a beacon of comfort and convenience for travelers seeking a home away from home. This 4-star gem offers a prime location for those eager to explore the area’s shopping havens or explore local cultural attractions.
From the moment you step into the lobby, you’re enveloped in an atmosphere of warm hospitality. The hotel’s impressive facilities cater to both business moguls and leisure seekers alike. After a day of meetings or sightseeing, guests can unwind in well-appointed rooms that serve as peaceful sanctuaries.
Foodies will rejoice at the diverse dining options available on-site, perfect for those evenings when venturing out seems like too much effort. The attentive staff goes above and beyond to ensure each guest’s stay is nothing short of exceptional.
For those ready to experience the Mercure Melbourne Doncaster firsthand, the booking button below connects directly to Booking.com. This trusted platform not only offers free reservations but often boasts some of the most competitive rates available. Happy travels!