We found the Mercure North Melbourne to be a no-frills hotel in a handy spot.

It’s a quick 20-minute zip from the airport and just 8 minutes by car to the heart of Melbourne. You’ll be within easy reach of the Royal Melbourne Hospital and the bustling Queen Victoria Market.

The hotel offers the basics: 70 rooms with standard amenities, a restaurant and bar, outdoor pool, and meeting spaces.

While it’s not fancy, couples seem to really enjoy their stays here.

On the downside, the overall rating of 6.5 suggests some room for improvement.

The decor might be a bit dated, and you won’t find luxury touches here.

This hotel is best suited for practical travelers who prioritize location over frills.

It’s a good fit for those visiting the hospital, market-goers, or anyone looking for a simple base to explore Melbourne without breaking the bank.

If you’re after high-end luxury or a romantic getaway, you might want to look elsewhere.

Key Points

Mercure North Melbourne - Key Points

  • Mercure North Melbourne is a modern hotel located in central Melbourne, approximately 20 minutes from Tullamarine Airport and 8 minutes from the city center.
  • The hotel offers 70 guest rooms with essential amenities, including free WiFi, air conditioning, and private bathrooms.
  • On-site facilities include an outdoor swimming pool, sauna, and 3 conference rooms, catering to various guest needs.
  • The Polo Café & Bar serves Australian cuisine with diverse dietary options, including halal, vegetarian, vegan, gluten-free, and dairy-free choices.
  • Overall hotel rating is 6.5, with couples rating it 8.2, indicating a higher satisfaction level among this guest segment.

Overview and Location

Mercure North Melbourne - Overview and Location

Situated in the heart of North Melbourne, the Mercure North Melbourne hotel occupies a prime location, offering easy access to the city’s bustling central business district.

Previously known as Rydges, the hotel is conveniently situated just 20 minutes from Tullamarine Airport and 8 minutes from central Melbourne.

It’s within a 5-minute walk to the Royal Melbourne Hospital and a 5-minute drive to the Queen Victoria Market, as well as a 10-minute drive to the iconic Crown Casino.

With a rating of 6.5 based on over 1,400 reviews and an excellent 8.2 rating for couples, the Mercure North Melbourne provides a pleasant stay for a variety of travellers.

Accommodations and Amenities

Mercure North Melbourne - Accommodations and Amenities

The hotel offers 70 modern guest rooms equipped with essential amenities. Each room features free WiFi, air conditioning, a flat-screen TV, and a private bathroom. Room service is available for guests’ convenience.

The on-site Polo Café & Bar serves Australian cuisine, including breakfast and dinner, with options for various dietary requirements such as halal, vegetarian, vegan, gluten-free, and dairy-free.

The hotel also has an outdoor swimming pool, a sauna, and three conference rooms for business travelers. Guests can take advantage of the 24-hour front desk, luggage storage, and on-site parking for an additional fee.

Dining and Beverages

Mercure North Melbourne - Dining and Beverages

The Polo Café & Bar on-site offers guests a dining experience featuring Australian cuisine.

The menu features breakfast, lunch, and dinner options, with a variety of dietary choices including Halal, vegetarian, vegan, gluten-free, and dairy-free.

Guests can enjoy their meals in the restaurant or at the bar, which serves a selection of local and international beverages.

The Polo Café & Bar give you a relaxed and comfortable atmosphere for guests to unwind and savor the flavors of Australia.

The hotel’s dining facilities cater to the diverse needs and preferences of its guests, ensuring a satisfying culinary experience during their stay.

Facilities and Services

Mercure North Melbourne offers guests a range of modern facilities and services to enhance their stay.

The hotel features 70 comfortable guest rooms with free WiFi, air conditioning, and private bathrooms. Guests can enjoy dining at the on-site Polo Café & Bar, which serves Australian cuisine and offers various dietary options.

The hotel also boasts an outdoor swimming pool, sauna, and 3 conference rooms for business travelers. Other amenities include 24-hour front desk, luggage storage, and on-site parking for a fee.

For guests with accessibility needs, the hotel provides wheelchair-accessible facilities and designated smoking areas.

Guest Ratings and Feedback

Mercure North Melbourne - Guest Ratings and Feedback

Guests have provided a range of feedback on their experiences at the Mercure North Melbourne.

With an overall rating of 6.5, the hotel scores well in areas like staff (8.3) and free WiFi (7.7). However, guests note room comfort and cleanliness could use improvement, scoring 7.2 each.

Value for money was rated 6.6, suggesting room for enhancement. Couples in particular seemed satisfied, rating the hotel 8.2 for their stays.

Reviewers highlight the convenient location and decent breakfast, though some experienced issues with limited dining options.

Policies and Procedures

Mercure North Melbourne - Policies and Procedures

Typically, guests can check in at the Mercure North Melbourne from 14:00 and must check out by 10:00.

The hotel requires a AUD 100 damage deposit upon arrival, refundable within 7 days post-inspection. Children 12 and above are charged as adults, while pets aren’t allowed.

For group bookings of more than 7 rooms, different policies may apply. Guests can pay in cash, but a 1.5% surcharge applies for credit card use.

Due to COVID-19, food and beverage services may be limited or unavailable.

The hotel features CCTV, smoke alarms, key card access, and 24-hour security, ensuring the safety and security of its guests.

Health and Safety Measures

Mercure North Melbourne - Health and Safety Measures

The hotel prioritizes the safety and well-being of its guests through various security measures. Closed-circuit television (CCTV) cameras monitor the common areas, and smoke alarms are installed throughout the property.

Guests can access their rooms using key card access, ensuring an additional layer of security. The hotel also maintains a 24-hour security presence, providing a safe environment for all visitors.

Concerning COVID-19, the hotel’s food and beverage services may be limited or unavailable to comply with health regulations.

Plus, the hotel is wheelchair accessible and has designated smoking areas to accommodate guests with diverse needs.

Getting Around

Conveniently located, the Mercure North Melbourne provides guests with easy access to various transportation options.

The hotel is:

  1. Just 20 minutes from Tullamarine Airport, allowing for a hassle-free arrival and departure.
  2. Only a short 8-minute drive from central Melbourne, making it easy to explore the city’s attractions.
  3. Within a 5-minute walk to the Royal Melbourne Hospital and a 5-minute drive to the popular Queen Victoria Market.

With these accessible transportation links, guests can seamlessly travel to and from the hotel, maximizing their time and convenience during their stay.

Frequently Asked Questions

What Is the Hotel’s Check-In and Check-Out Time?

The check-in time is 2:00 PM and the check-out time is 10:00 AM. Guests can check in from 2:00 PM and must check out before 10:00 AM on the day of departure.

Does the Hotel Offer Any Discounts or Packages?

The hotel does not appear to offer any special discounts or packages based on the provided information. The policies focus on check-in/out times, deposits, and group bookings, but don’t mention any promotional offers.

Can Guests Request Early Check-In or Late Check-Out?

Guests can request early check-in or late check-out, but these are subject to availability and may incur additional fees. The standard check-in time is 2 PM, and the check-out time is 10 AM.

Are There Any Nearby Attractions or Landmarks Worth Visiting?

The hotel is located near several popular attractions and landmarks. Guests can visit the Royal Melbourne Hospital, Queen Victoria Market, and Crown Casino, all within a short driving distance from the property.

Does the Hotel Have Any On-Site Recreational Activities?

The hotel offers an outdoor swimming pool and sauna for guests to enjoy relaxing on-site recreational activities. There is also a bar on-site for guests to unwind after a day of sightseeing or business.

The Sum Up

Ah, the Mercure North Melbourne—a reliable choice for both work warriors and holiday revelers. This well-situated hotel puts you within striking distance of Melbourne’s top sights while offering a cozy retreat after a day of urban adventures.

Splash around in the outdoor pool or sweat out the stress in the sauna. When you’re ready to explore, you’ll find yourself perfectly positioned to dive into Melbourne’s vibrant tapestry of culture, cuisine, and captivating attractions.

Past guests have sung the praises of this hotel, and with good reason. The staff’s commitment to health and safety ensures peace of mind, allowing you to focus on enjoying your Australian escapade.

Ready to make this your Melbourne home base? The booking button below will whisk you away to Booking.com, a trusty travel companion for securing your stay. It’s free to use and often serves up some of the most competitive rates around. Happy travels!