We found the Mercure Pakenham to be a solid choice for travelers visiting this Australian town. The hotel sits within easy walking distance of the train station, making it convenient for those exploring the area. Rooms are comfortable and well-equipped, while the on-site restaurant and bar offer a place to unwind after a day of sightseeing.
On the downside, some guests might find the hotel’s location a bit isolated, as it’s not in a major city center. Plus, the nearby airport is still a good 45-mile drive away, which could be inconvenient for those with early flights.
Despite these minor drawbacks, the Mercure Pakenham is an excellent option for business travelers needing a reliable place to stay or travelers looking to explore the surrounding towns like Dandenong and Warragul.
Families will appreciate the accessibility features, while budget-conscious travelers will enjoy the free WiFi. If you’re seeking a comfortable base with friendly service in Pakenham, this hotel fits the bill nicely.
Key Points
- The Mercure Pakenham is a highly-rated hotel (9.0/10) located in Pakenham, Australia, within a 15-minute walk from the Pakenham Train Station.
- The hotel offers various room types, including luxury suites and privilege rooms, and amenities such as free WiFi, a restaurant, bar, and free parking.
- The hotel is centrally located, providing easy access to nearby towns like Dandenong and Warragul, as well as the Essendon Fields Airport located 45 miles away.
- Guests praise the hotel’s exceptional service, well-appointed accommodations, and friendly staff who provide smooth check-in and attentive assistance.
- The hotel’s on-site restaurant serves classic Australian dishes, and the bar offers a cozy atmosphere and a selection of local and imported beverages.
Hotel Overview
The Mercure Pakenham is a well-rated hotel located in Pakenham, Australia. Boasting a 9.0/10 rating based on 673 reviews, the hotel is situated in an excellent location, just a 15-minute walk from Pakenham Train Station.
Guests can easily access nearby towns like Dandenong and Warragul, as well as Essendon Fields Airport, which is 45 miles away.
The hotel’s amenities include free WiFi, a restaurant, bar, free parking, and facilities for guests with disabilities.
With a variety of room types, from luxury suites to privilege rooms, the Mercure Pakenham offers comfortable accommodations to suit different needs and preferences.
Location and Accessibility
Located just a 15-minute walk from Pakenham Train Station, the Mercure Pakenham offers excellent accessibility for guests. The hotel’s central location allows easy access to nearby attractions, with Dandenong just 19 miles away and Warragul Train Station only 28 miles from the property. For those arriving by air, Essendon Fields Airport is situated 45 miles from the hotel.
| Nearby Stations | Distance |
|---|---|
| Pakenham Train Station | 15-minute walk |
| Dandenong | 19 miles |
| Warragul Train Station | 28 miles |
The hotel’s strategic positioning makes it a convenient choice for both leisure and business travelers, ensuring a stress-free and well-connected stay.
Guest Experiences
Guests consistently praise the Mercure Pakenham for its exceptional service and well-appointed accommodations. Reviewers highlight the friendly staff, who ensure a smooth check-in process and offer attentive assistance throughout the stay.
The hotel’s cleanliness and comfortable beds are also consistently noted, contributing to a relaxing experience. Guests with mobility issues have appreciated the accessibility features, which make navigating the property seamless.
Staff and Service
Mercure Pakenham’s staff consistently receives high praise from guests for their attentiveness and friendly demeanor. Reviewers often remark on the smooth and efficient check-in process, with staff going out of their way to accommodate guests’ needs.
The housekeeping team is lauded for maintaining the hotel’s cleanliness, ensuring rooms are spotless and well-stocked. Concierge services are also highlighted, with staff providing valuable local recommendations and assisting with various arrangements.
Whether it’s offering directions, resolving issues, or simply greeting guests with a smile, the Mercure Pakenham team’s commitment to superior service is evident throughout the guest experience.
Room Amenities
The rooms at Mercure Pakenham provide guests with a variety of amenities to ensure a comfortable and pleasant stay.
Each room features an electric kettle, allowing guests to brew tea or coffee. Plus, the rooms are equipped with air conditioning, keeping the environment cool and comfortable.
The soundproof design ensures a peaceful and uninterrupted sleep. For guests with mobility issues, the hotel offers accessibility options, catering to their specific needs.
With these thoughtful in-room amenities, Mercure Pakenham strives to deliver a consistently high-quality experience for all its guests.
Dining and Bar
Though the hotel’s main focus may be on providing comfortable accommodations, the on-site dining and bar options at Mercure Pakenham offer guests a chance to unwind and savor local flavors. The hotel’s restaurant serves a variety of classic Australian dishes, while the bar provides a cozy atmosphere for enjoying a refreshing beverage.
| Restaurant | Bar |
|---|---|
| Serving breakfast, lunch, and dinner | Open daily |
| Featuring seasonal, locally-sourced ingredients | Offering a selection of local and imported wines, beers, and cocktails |
| Accommodates special dietary needs | Live sports events occasionally hosted |
Guests can relax and indulge in the hotel’s culinary offerings, complementing their overall stay at the Mercure Pakenham.
Facilities and Activities
Complementing the hotel’s comfortable accommodations, Mercure Pakenham offers a range of facilities and activities to cater to guests’ diverse needs and interests.
The hotel has free WiFi, an on-site restaurant and bar, and free parking for guests’ convenience.
For those seeking leisure, the property provides access to bowling, golf, and tennis facilities, though additional charges may apply.
Guests with mobility needs will appreciate the hotel’s accessibility features.
Mercure Pakenham also offers meeting spaces and daily housekeeping services to ensure a seamless stay.
Whether traveling for business or leisure, guests can enjoy a well-rounded experience at this well-equipped hotel.
Policies and Payment
Upon check-in, guests are required to provide a damage deposit of AUD 100.
The hotel’s check-in time is from 2:00 PM to 8:00 PM, and check-out is from 12:00 AM to 11:00 AM.
Cancellation policies vary by room type.
Children of all ages are welcome, and extra beds are available for a fee.
Pets aren’t allowed on the premises.
Guests can pay with cash, and there’s a 1.4% credit card surcharge.
The hotel’s reception is open Monday-Saturday until 9 PM and Sunday from 8 AM to 6 PM.
Frequently Asked Questions
Does the Hotel Offer Airport Shuttle Services?
The hotel doesn’t offer an airport shuttle service. Guests will need to arrange their own transportation to the hotel, which is located 45 miles from Essendon Fields Airport.
What Are the Check-In and Check-Out Times on Weekends?
The check-in time on weekends is 2:00 PM to 8:00 PM, and the check-out time is 12:00 AM to 11:00 AM. The hotel has standard check-in and check-out times for both weekdays and weekends.
Are There Any Nearby Attractions or Landmarks Within Walking Distance?
The hotel is located within a 15-minute walk of Pakenham Train Station, providing easy access to nearby attractions. Guests can also explore Dandenong just 19 miles away and Warragul Train Station 28 miles from the property.
Does the Hotel Provide Adaptors or Converters for International Guests?
The hotel does not explicitly mention providing adaptors or converters for international guests. However, it does offer accessibility features and facilities for disabled guests, suggesting they may be able to accommodate those needs upon request.
Are There Any Discounts or Promotions Available for Long-Term Stays?
The hotel offers discounted rates for longer stays, though specific details on promotions or discounts aren’t provided. Guests should inquire about special offers when booking their reservation to get the best available rates.
The Sum Up
Tucked away in the heart of Pakenham, Australia, the Mercure Pakenham stands as a beacon of comfort and convenience for travelers seeking a top-notch stay. This well-positioned hotel offers a range of rooms to suit every need, from plush suites to cozy family accommodations.
During our visit, we were impressed by the comprehensive amenities and the staff’s commitment to exceptional service. The Mercure Pakenham proved to be an ideal launching pad for exploring the surrounding area, while also providing a relaxing retreat at the end of each day.
For those looking to book a stay at this highly-rated hotel, the button below will connect you with Booking.com. This trusted platform, which we use for our own reservations, typically offers competitive rates and fee-free bookings. Happy travels!