In our review of this suburban Sydney hotel, we found a comfortable base with convenient amenities. The outdoor pool and fitness center offer welcome respite after a day of sightseeing, while the on-site restaurant saves you from hunting for dinner options. Clean rooms and friendly staff are definite pluses.
However, keep in mind that you’re not in the heart of Sydney here. It’s a bit of a trek to major city attractions, which might not suit everyone. Also, the surrounding area, while convenient for shopping, isn’t exactly brimming with charm.
This hotel is a good fit for families or business travelers who need to be in Sydney’s northwestern suburbs. It’s also great for sports fans attending events at CommBank Stadium.
If you’re looking for a quieter, more affordable alternative to downtown Sydney and don’t mind using public transport or driving to see the main sights, this could be your ticket.
About Your Stay
- Conveniently located near Rouse Hill shops and 44 km from Sydney Airport, making it ideal for both leisure and business travelers.
- Features an outdoor pool, fitness center, and on-site restaurant The Fiddler, offering a range of dining options throughout the day.
- Offers well-appointed rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms, catering to diverse guest needs.
- Highly rated for cleanliness, comfort, and friendly staff, with an overall guest satisfaction score of 8.8/10 based on 1,387 reviews.
- Adheres to health and safety protocols, including proof of vaccination or negative COVID-19 test, and provides 24-hour security for added guest safety.
Location and Proximity
The Mercure Sydney Rouse Hill is conveniently located at the corner of Commercial Road and Windsor Road in Kellyville, just 18 km from CommBank Stadium and 27 km from Accor Stadium and Qudos Bank Arena.
The hotel is also situated close to Rouse Hill shops, Hillsong Church, and Metro services, providing guests with easy access to various amenities and attractions.
With the Sydney Kingsford Smith Airport located 44 km away, the Mercure Sydney Rouse Hill offers a centralized location for both leisure and business travelers alike, making it an ideal choice for those exploring the Sydney region.
Facilities and Amenities
Guests staying at the Mercure Sydney Rouse Hill can enjoy a range of on-site facilities and amenities to enhance their stay.
The hotel has an outdoor swimming pool, fitness centre, restaurant, and bar. Free WiFi and parking are provided.
Rooms come equipped with air conditioning, flat-screen TVs, private bathrooms, and safety deposit boxes.
The on-site restaurant, The Fiddler, serves meals throughout the day.
The hotel caters to families and disabled guests, offering appropriate facilities.
Dining and Culinary Offerings
Dining and culinary offerings at the Mercure Sydney Rouse Hill revolve around the on-site restaurant, The Fiddler. Serving breakfast, brunch, lunch, and dinner, the restaurant provides guests with a variety of dining options.
| Meal | Menu Highlights | Pricing |
|---|---|---|
| Breakfast | Full English, Pancakes, Fruit Platters | $15-$25 |
| Brunch | Avocado Toast, Eggs Benedict, Bottomless Mimosas | $20-$35 |
| Lunch | Burgers, Salads, Pasta Dishes | $18-$28 |
| Dinner | Steaks, Seafood, Vegetarian Mains | $25-$45 |
| Beverages | Coffee, Tea, Cocktails, Wine, Beer | $4-$15 |
The Fiddler offers a well-rounded dining experience, catering to guests’ needs throughout the day.
Guest Satisfaction and Reviews
Beyond the dining offerings, guests have rated the overall experience at the Mercure Sydney Rouse Hill as fabulous, with high scores across various aspects of their stay.
The hotel scores an impressive 8.8/10 based on 1,387 reviews, with particular praise for its staff (9.1), cleanliness (9.4), comfort (9.4), and facilities (9.1).
Couples especially enjoy the hotel, rating it 9.0 for two-person trips.
Guests consistently highlight the hotel’s clean, well-presented rooms and friendly staff, as well as the convenient location and excellent parking.
Booking Policies and Procedures
The hotel requires a credit card for booking, with a 1.4% surcharge applied for its use. No cash payments are accepted.
Guests must be at least 18 years old to check-in, though children are welcome with specific policies in place for different age groups.
The hotel’s cancellation policy varies by accommodation type, and a damage deposit of AUD 100 is required upon arrival.
Key booking information:
- Check-in from 14:00 to 23:30; check-out from 00:00 to 11:00.
- Credit card required for booking, with a 1.4% surcharge.
- Cancellation policy and damage deposit may apply.
Health and Safety Protocols
Adhering to COVID-19 protocols, the Mercure Sydney Rouse Hill requires proof of full vaccination, negative PCR test, or recovery documentation from guests prior to their stay. The hotel has also enhanced its cleaning procedures and may implement limited food and beverage services. For guest safety, the property features CCTV, smoke alarms, key card access, and 24-hour security.
| Sanitation Measures | Safety Features |
|---|---|
| Enhanced cleaning protocols | CCTV |
| Limited food and beverage services | Smoke alarms |
| Key card access | |
| 24-hour security |
Accommodation Types and Features
The Mercure Sydney Rouse Hill offers a range of accommodation types to suit various guest needs.
The hotel features:
- Standard Rooms – Spacious and well-appointed with air conditioning, flat-screen TV, and private bathroom.
- Superior Rooms – Upgraded with additional amenities like a safety deposit box and daily housekeeping.
- Family Rooms – Designed for groups with larger living spaces and additional sleeping arrangements.
All rooms come equipped with the essential modern comforts, ensuring a comfortable and convenient stay.
Whether traveling solo, as a couple, or with family, the Mercure Sydney Rouse Hill has the perfect accommodation option to meet guests’ needs.
Accessibility and Transportation
The Mercure Sydney Rouse Hill boasts excellent accessibility, making it convenient for guests to explore the local area.
The hotel is located just 18 km from CommBank Stadium and 27 km from Accor Stadium and Qudos Bank Arena, providing easy access to major sporting events.
For those arriving by air, the property is situated 44 km from Sydney Kingsford Smith Airport.
The hotel offers free parking, accommodating guests who prefer to drive.
Plus, the nearby Rouse Hill Metro station provides public transportation options, allowing visitors to navigate the city with ease.
The Mercure Sydney Rouse Hill’s strategic location and transportation options ensure a hassle-free stay for all guests.
Questions About Your Stay
Are Pets Allowed at the Mercure Sydney Rouse Hill?
Based on the information provided, pets are not explicitly mentioned as being allowed at the Mercure Sydney Rouse Hill. The hotel’s policies do not seem to address pet-friendly accommodations, so it’s likely that pets are not permitted.
What Is the Check-In and Check-Out Time for This Hotel?
The check-in time is from 2 PM to 11:30 PM, while the check-out time is from 12 AM to 11 AM. Guests must check-in and check-out within these designated time frames.
Does the Hotel Have a Loyalty Program or Discounts for Frequent Guests?
The hotel doesn’t appear to offer a loyalty program based on the information provided. However, it may have occasional discounts or special packages for frequent guests, so it’s best to check with the hotel directly for the latest offers.
What Are the Payment Methods Accepted at the Mercure Sydney Rouse Hill?
The hotel accepts credit cards, though a 1.4% surcharge applies. It does not accept cash payments. A damage deposit of AUD 100 is required upon arrival.
Is There a Concierge Service Available at the Hotel?
The hotel does not appear to offer a dedicated concierge service based on the information provided. However, the staff may be able to assist guests with local recommendations and arranging various services upon request.
Booking Your Stay
Well, folks, I’ve just wrapped up a stay at this nifty little number in Rouse Hill, and let me tell you, it’s a real gem. This hotel hits all the right notes for both the leisurely wanderer and the road-weary business traveler.
Picture this: You’re smack dab in the heart of Rouse Hill’s buzz, with cozy digs and all the bells and whistles you’d expect from a top-notch hotel. I’m talking comfort that’ll make you want to extend your stay and amenities that’ll have you grinning from ear to ear.
Now, I know what you’re thinking – "But how do I get my mitts on a room?" Well, travel buddies, you’re in luck. See that handy button down below? Give it a click, and you’ll be whisked away to Booking.com faster than you can say "G’day, mate!" It’s the site I use for my globetrotting adventures, and it hasn’t steered me wrong yet. Plus, their prices often make my wallet do a little happy dance.
So, whether you’re in town to paint the town red or to seal that big deal, this place has got you covered. Trust me, your future self will thank you for making the smart choice. Happy travels!