New Orleans Shared Arrival Transport

New Orleans Shared Arrival Transport provides a handy shared ride service to Louis Armstrong International Airport (MSY). Customers can book door-to-door transport in air-conditioned vehicles with WiFi, accommodating up to 10 travelers per trip. While the service operates 24/7 with dedicated customer support, feedback suggests reliability and communication issues are ongoing challenges. The service promises timely arrivals, with pick-ups scheduled 2-3 hours before flights. Whether this shared ride option is the right choice for your upcoming trip depends on your priorities and willingness to navigate any potential hiccups along the way.

Key Points

• New Orleans Shared Arrival Transport offers door-to-door shared ride service to Louis Armstrong International Airport (MSY) with pick-up 2-3 hours before scheduled flights.
• The service provides air-conditioned vehicles with WiFi, accommodating up to 10 travelers per trip, and features professional chauffeur service.
• Booking can be done via the website or 24/7 customer service, with customizable drop-off points and daily operation from 12:00 AM to 11:59 PM.
• While the service offers convenient features, it has received mixed reviews, with issues reported regarding reliability, communication, and no-show incidents.
• Travelers are advised to manage expectations and plan ahead for a smooth arrival experience due to the reported challenges with the New Orleans Shared Arrival Transport service.

Service Offerings

The shared ride service to Louis Armstrong International Airport (MSY) in New Orleans provides door-to-door transport in air-conditioned vehicles equipped with WiFi.

Travelers are picked up 2-3 hours before their scheduled flight for timely arrival, with curbside pick-up for efficient service. The service features a professional chauffeur and can accommodate up to 10 travelers per trip.

Infant seats are available, and strollers are accessible. Customers can expect 24/7 live customer support, as well as flight tracking and trip reminders.

While the service is available daily from 12:00 AM to 11:59 PM, customer reviews have been mixed, citing issues with reliability and communication.

Booking and Confirmation

Customers can book the New Orleans Shared Arrival Transport service through the company’s website or by contacting their 24/7 live customer service team.

Booking confirmation is provided upon completion, including details on the pick-up location and assigned travel time 2-3 hours before the scheduled flight. Customers can customize their drop-off points based on individual needs.

The service operates daily from 12:00 AM to 11:59 PM, offering convenient transport options for travelers.

However, the company has received negative feedback regarding service reliability and poor communication, with some customers reporting no-show incidents.

Customers are advised to closely monitor their booking details and stay in touch with the support team for any updates or changes.

Pick-up and Drop-off

The pick-up for the New Orleans Shared Arrival Transport service takes place at the designated location of Louis Armstrong International Airport, 900 Airline Dr, Kenner, LA 70062.

Travelers can expect curbside pick-up for efficient service. The drop-off points are customizable based on individual needs, allowing for door-to-door transport.

The service operates daily around the clock, from 12:00 AM to 11:59 PM, with confirmation provided at the time of booking.

While the service give you a seamless travel experience, past customer reviews have reported issues with reliability and communication from the company.

Vehicle Features

Air-conditioned vehicles with WiFi feature in the New Orleans Shared Arrival Transport service, providing a comfortable and connected journey for travelers.

The fleet is designed to ensure a smooth and efficient ride, with spacious interiors to accommodate up to 10 passengers. Travelers can stay productive or entertained during the trip, taking advantage of the complimentary WiFi connectivity.

The vehicles are well-maintained and clean, offering a pleasant experience from pick-up to drop-off. Professional chauffeurs operate the service, ensuring a safe and reliable transportation option for those arriving at Louis Armstrong International Airport.

Customer Support

24/7 live customer service is available to assist travelers with any inquiries or issues they may have during their journey.

The service features:

1. Flight tracking and trip reminders/notifications to keep passengers informed.
2. A professional chauffeur provided for a seamless transportation experience.
3. Accessible infant seats and strollers to accommodate families.

Customers can rely on the dedicated support team to address their needs and ensure a hassle-free trip to the Louis Armstrong International Airport.

Despite some negative reviews, the service give you reliable and efficient transportation for all travelers.

Operational Details

Daily service is available 24 hours a day, 7 days a week to accommodate travelers’ schedules. Passengers can be picked up at the designated location at Louis Armstrong International Airport and dropped off at their desired destinations. The company provides a professional chauffeur and features air-conditioned vehicles with WiFi for comfort during the journey. On top of that, the service can accommodate up to 10 travelers per trip, making it a convenient option for groups.

Pick-up Location	Drop-off Points	Operational Hours
Louis Armstrong Intl Airport, 900 Airline Dr, Kenner, LA 70062	Customizable based on traveler needs	12:00 AM – 11:59 PM
		Daily service
		Confirmation received at booking

Traveler Feedback

Travelers have expressed mixed sentiments regarding the New Orleans Shared Arrival Transport service.

While the service offers conveniences like curb-side pick-up and air-conditioned vehicles, the overall customer experience has been underwhelming.

The service has received a mere 1.0 out of 5-star rating based on 2 reviews, with the main complaints being:

1. No-show incidents, leading to missed flights and frustration.
2. Poor communication from the company, leaving customers uncertain about the status of their service.
3. Dissatisfaction with the reliability and support provided by the service.

Planning Your Arrival

To ensure a smooth arrival at Louis Armstrong International Airport (MSY), it’s important to plan ahead. This shared ride service offers pickup assignments 2-3 hours before your flight, allowing for timely arrival.

Curbside pickup ensures efficient service, and the air-conditioned vehicles with WiFi provide comfortable door-to-door transport. Travelers can also take advantage of the 24/7 customer service team and flight tracking notifications.

With a maximum of 10 travelers per trip, this service is designed to meet your needs. However, it’s crucial to consider the reported issues with service reliability and support, as some customers have expressed dissatisfaction.

Proper planning and managing expectations are key to a successful arrival experience.

Frequently Asked Questions

Is There a Surcharge for Using a Credit Card?

The service does not mention any surcharge for using a credit card. It appears customers can pay with a credit card without additional fees, based on the information provided in the service overview.

What Is the Company’s Policy on Cancellations and Refunds?

The company’s policy allows for cancellations and full refunds up to 24 hours prior to the scheduled pickup time. Cancellations made within 24 hours are subject to a 50% fee.

Can I Request a Specific Driver or Vehicle Type?

Riders can’t request specific drivers or vehicle types. The service assigns chauffeurs and cars based on availability and route optimization. However, customers may be able to note any special needs or preferences when booking the shared ride.

How Flexible Are the Pick-Up and Drop-Off Locations?

The pick-up and drop-off locations are quite flexible. Travelers can customize the drop-off points based on their needs, though the service originates from Louis Armstrong International Airport. The company give you a convenient door-to-door transport experience.

Does the Service Offer Any Discounts or Promotions?

The service doesn’t seem to advertise any specific discounts or promotions. However, the door-to-door transport and airport pick-up service may provide convenient and cost-effective options for travelers compared to other transportation alternatives.

Recap

New Orleans Shared Arrival Transport provides a convenient shared ride service to Louis Armstrong International Airport. While customer feedback highlights reliability issues, the service operates 24/7 with dedicated support and customization options. Ultimately, travelers should weigh the service’s benefits and potential drawbacks to determine if it aligns with their arrival needs and preferences.