Navigating the vibrant city of New Orleans just got easier with the New Orleans Shared Round Trip Transport service. This economical and convenient option provides air-conditioned vehicles equipped with Wi-Fi, ensuring a comfortable journey for up to 10 passengers. Reliable transportation is guaranteed, thanks to the professional chauffeurs and 24/7 customer support. Whether you’re exploring the French Quarter or attending a conference, this service offers curbside pickup and drop-off at various locations throughout the city. With its hassle-free experience, it’s no wonder this service has become a popular choice among travelers. But what makes it truly stand out? Let’s dive deeper into the details.

Key Points

New Orleans Shared Round Trip Transport - Key Points

  • Shared round-trip shuttle service available for travelers in New Orleans, with air-conditioned vehicles equipped with Wi-Fi and professional chauffeurs.
  • Pickup and drop-off options include airport terminals, select hotels, and shared transportation hubs, with a maximum of 10 travelers per tour.
  • Service operates daily, 24/7, with reservations available until November 2025, and includes flight tracking and trip reminders.
  • Three package tiers offer varying cancellation policies and amenities, with optional infant seats and stroller storage available.
  • Booking can be done through the website or 24/7 customer service, with necessary passenger information required for confirmation.

Service Overview

New Orleans Shared Round Trip Transport - Service Overview

New Orleans Shared Round Trip Transport by Burton Transit offers an economical shuttle service for travelers seeking to avoid the hassle of driving or renting a car.

This service is ideal for those who prioritize comfort and cost savings by sharing rides with others. The air-conditioned vehicles come equipped with Wi-Fi, and the service includes trip reminders, notifications, and 24/7 live customer support.

Passengers can choose from various pickup and drop-off points, with a maximum of 10 travelers per tour or activity. The service operates Monday through Sunday, 24/7, with reservations available for dates between May 18, 2020, and November 5, 2025.

Key Features

New Orleans Shared Round Trip Transport - Key Features

The shared transport service by Burton Transit comes equipped with a host of amenities to enhance the passenger experience.

Travelers can enjoy air-conditioned vehicles with onboard WiFi, ensuring they stay connected during the journey. To provide peace of mind, the service offers trip reminders and notifications to ensure timely airport arrivals.

Professional chauffeurs and flight tracking are also included, catering to the needs of busy travelers. Plus, the service provides 24/7 live customer support, making it easy to address any inquiries or concerns.

While the service accommodates infant seats and strollers, it’s important to note that it isn’t wheelchair accessible.

Pickup and Drop-off

Curbside pickup is provided for airport arrivals, while meet and greet services are excluded.

Travelers can select from various pickup and drop-off points to suit their needs. The service accommodates a maximum of 10 travelers per tour/activity, ensuring a comfortable and efficient journey.

The available pickup and drop-off options include:

  1. Airport terminal
  2. Select hotels
  3. Designated shared transportation hubs

This flexible approach allows passengers to conveniently access the service and reach their destinations with ease.

Operational Details

New Orleans Shared Round Trip Transport - Operational Details

Service is available daily, operating 24 hours a day, 7 days a week.

Travelers can make reservations for dates between May 18, 2020 and November 5, 2025. Confirmation is received at the time of booking.

The service transports a maximum of 10 travelers per tour or activity. Professional chauffeurs and flight tracking are included.

Infant seats are available, and the service is stroller accessible, but it isn’t wheelchair accessible.

Customers can expect 24/7 live customer support.

While the service has an overall rating of 1.0 based on a single review, the review highlights issues with driver availability and customer service.

Customer Feedback

Regarding customer feedback, the service currently holds an overall rating of 1.0 based on a single review.

The review highlights several significant issues, including:

  1. Problems with driver availability and customer service.
  2. Multiple confirmations but a no-show, leading to the need for a taxi and a request for a full refund.
  3. An unsatisfactory overall experience that resulted in the low rating.

These concerns suggest the service may need to address gaps in its operations and customer support to improve the traveler experience.

Addressing the reported problems could help the service build trust and increase its ratings over time.

Pricing and Packages

For the New Orleans Shared Round Trip Transport service, pricing and package options are readily available. Travelers can choose from three different package tiers – Standard, Flexible, and Premium – each with varying features and price points. The table below outlines the key details for each package:

Package Price Cancellation Policy Meal Included
Standard $30 No-refund within 24 hours No
Flexible $45 Full refund up to 24 hours Yes
Premium $60 Full refund up to 72 hours Yes

Regardless of the package selected, all rides include air-conditioned vehicles, WiFi, professional drivers, and flight tracking. Customers can also add optional services like infant seats or stroller storage for an additional fee.

Booking Process

New Orleans Shared Round Trip Transport - Booking Process

To book the New Orleans Shared Round Trip Transport service, travelers can easily do so through the company’s website or by contacting their 24/7 customer service team.

The booking process involves a few simple steps:

  1. Select the desired pickup and drop-off locations, as well as the travel dates and times.
  2. Choose from the available shared ride options and proceed to checkout.
  3. Provide the necessary passenger information and confirm the booking.

Upon completing the reservation, travelers will receive a confirmation with all the relevant details, including pickup instructions and any applicable reminders.

With a straightforward booking experience, travelers can look forward to a hassle-free shared ride to and from the airport.

Transportation Options

The New Orleans Shared Round Trip Transport service offers travelers a range of transportation options to suit their needs. Passengers can choose from various pickup and drop-off points, ensuring convenience and flexibility. The service accommodates up to 10 travelers per tour, catering to both small groups and solo adventurers. To further enhance the experience, the vehicles are equipped with air conditioning and WiFi, keeping passengers comfortable and connected throughout their journey.

Feature Description
Pickup Curbside for airport arrivals
Drop-off Select from various locations
Group Size Maximum of 10 travelers
Accessibility Not wheelchair accessible, infant seats available, stroller accessible

Frequently Asked Questions

Are Tips Expected for the Drivers?

Tips are not typically expected for shared shuttle drivers, though passengers may choose to tip at their discretion. The service overview doesn’t indicate any policy regarding tipping, so it’s up to the traveler’s preference and satisfaction with the experience.

Can I Change My Pickup/Drop-Off Location After Booking?

Yes, you can typically change your pickup or drop-off location after booking, but there may be additional fees or restrictions. Check with the service provider’s policies or contact their customer support to understand the specific options and fees for modifying your reservation.

How Early Should I Arrive at the Pickup Point?

To ensure a timely and smooth departure, it’s recommended to arrive at the pickup point about 5-10 minutes early. This allows time for the driver to locate the passenger and depart on schedule.

Is It Possible to Request a Specific Driver?

While travellers can’t request a specific driver, they’re assigned professional chauffeurs who provide 24/7 support. Customers are advised to arrive at the pickup point on time to ensure a smooth transfer to their destination.

What Is the Policy for Minor Children Traveling Alone?

The service’s policy requires that all minor children be accompanied by an adult. It does not provide transportation for unaccompanied minors. Children must be secured with appropriate car seats or booster seats as required by law.

Recap

New Orleans Shared Round Trip Transport provides a hassle-free way to explore the city. With air-conditioned vehicles, Wi-Fi, and reliable chauffeurs, travelers can enjoy a comfortable journey. The service offers convenient curbside pickup and drop-off, 24/7 support, and various transportation options to suit different group sizes. It’s an economical choice for navigating the vibrant streets of New Orleans without the stress of driving.