In our review of the New Road Hotel, we found a refreshing mix of modern comforts and East London charm. This Whitechapel gem puts you within easy reach of the Tower of London and bustling Brick Lane.

The rooms are sleek and functional, with some boasting terraces and hot tubs for a splash of luxury.

While the hotel ticks many boxes, it’s worth noting that the standard rooms can feel a bit snug for some travelers. Plus, light sleepers might find the nearby street noise bothersome, especially on lower floors.

That said, the New Road Hotel is a great fit for urban explorers who want to dive into London’s diverse East End. It’s also ideal for business travelers who appreciate the co-working spaces and easy access to the City.

If you’re after a taste of local life and don’t mind sacrificing a bit of space for a prime location, this could be your perfect London base.

Key Points

New Road Hotel - Key Points

  • The New Road Hotel is located in Whitechapel, East London, within 45 minutes of Heathrow Airport and three stops from central London.
  • The hotel offers a range of accommodation options, including Standard Double, Superior King, and Deluxe Double with Terrace and Hot Tub.
  • The hotel features a 24-hour front desk, free high-speed WiFi, a yoga and fitness terrace, games room, and co-working spaces.
  • The on-site restaurant, Mr. Whites Chophouse, serves British cuisine with a focus on quality ingredients and classic dishes.
  • The hotel has an overall rating of 7.9/10 based on 3,019 guest reviews, with positive feedback on the staff, cleanliness, and comfort.

Hotel Overview

New Road Hotel - Hotel Overview

The New Road Hotel is located in Whitechapel, Tower Hamlets, London, just a short 45-minute journey from Heathrow Airport via the Elizabeth Line.

Rated 7.9 out of 10 based on 3,019 reviews, the hotel is conveniently situated near the Excel Exhibition Centre, the City of London, and just three stops from central London.

Nearby attractions include Wembley Stadium, London Stadium, O2 Arena, and Abba Voyage Arena. Guests can also easily walk to Brick Lane, Tower Bridge, and the trendy neighborhood of Shoreditch.

Location and Accessibility

New Road Hotel - Location and Accessibility

New Road Hotel’s location makes it accessible and convenient for guests.

Situated in the Whitechapel neighborhood of London’s East End, the hotel is just a 45-minute journey from Heathrow Airport via the Elizabeth Line.

It’s conveniently close to the Excel Exhibition Centre, the City of London, and only three stops from the heart of the city.

Nearby attractions include Wembley Stadium, London Stadium, the O2 Arena, and the Abba Voyage Arena.

The hotel is also within walking distance of iconic London landmarks like Brick Lane, Tower Bridge, and the lively district of Shoreditch, making it an ideal base for exploring the city.

Accommodation Options

New Road Hotel - Accommodation Options

Stylish accommodation with modern design awaits guests at New Road Hotel.

The hotel offers a range of room types to suit various needs and preferences, including:

  • Standard Double, Superior King, and Deluxe Double with Terrace and Hot Tub options for couples and solo travelers.
  • Double Room with Spa Bath and Family Suite configurations for those seeking more space and amenities.
  • Small Double and Standard Twin rooms catering to solo travelers and groups.

With a focus on comfort and convenience, the hotel’s facilities include free WiFi, family rooms, non-smoking rooms, a 24-hour front desk, and a range of dining and co-working options to ensure a pleasant and productive stay.

Hotel Facilities

With a focus on catering to the diverse needs of its guests, New Road Hotel boasts an impressive array of facilities.

From the free high-speed WiFi to the convenient 24-hour front desk, the hotel ensures guests can stay connected and access assistance whenever required.

For fitness enthusiasts, the property features a yoga and fitness terrace, providing a tranquil space to rejuvenate.

Guests can also unwind in the games room or make use of the co-working spaces, catering to both leisure and business travelers.

The hotel’s on-site restaurant, Mr. Whites Chophouse by Marco Pierre White, offers a variety of dining options to satisfy all tastes.

Dining and Cuisine

New Road Hotel - Dining and Cuisine

Mr. Whites Chophouse by Marco Pierre White is the on-site restaurant at the New Road Hotel.

Serving British cuisine, the restaurant offers a steakhouse and grill/BBQ menu for breakfast, brunch, lunch, and dinner.

Dietary options include Halal, Vegetarian, Vegan, Gluten-free, and Dairy-free.

  • The restaurant features a local, authentic dining experience with a focus on quality ingredients and classic British dishes.

  • Theres some good a range of steaks, chops, and grilled specialties, complemented by a selection of side dishes and desserts.

  • The restaurant’s relaxed atmosphere and attentive service make it a convenient dining option for hotel guests and visitors alike.

Guest Reviews and Ratings

The hotel has an impressive 7.9 rating based on 3,019 guest reviews, indicating it’s generally considered a good option.

Guests have particularly praised the staff, with an 8.8 rating, as well as the cleanliness and comfort, both rated at 8.5. The facilities also score well at 8.1, while the location and value for money receive slightly lower ratings of 7.6 and 7.7 respectively.

Positive feedback highlights the hotel’s friendly staff, comfortable beds, modern decor, good food, and convenient location.

Common criticisms include the room size, bathroom layout, and occasional wet floors.

Policies and Services

New Road Hotel has a range of policies and additional services to ensure a comfortable and convenient stay.

The hotel offers check-in from 3 pm to 12 am and check-out from 1 am to 11 am. Cancellation and prepayment policies vary by accommodation type.

Additional services include:

  • Daily housekeeping, ironing, and dry cleaning for an additional charge.
  • Concierge service, luggage storage, and a tour desk to assist guests.
  • Safety measures such as fire extinguishers, CCTV, smoke alarms, key card access, and 24-hour security.

The hotel’s policies and services aim to provide a hassle-free and secure experience for all guests.

Additional Information

One additional service the hotel provides is a fitness terrace where guests can practice yoga or use the exercise equipment.

The hotel also features a games room, providing a fun and relaxing space for guests to unwind.

In terms of safety, the property is equipped with fire extinguishers, CCTV, smoke alarms, key card access, and 24-hour security, ensuring the well-being of all visitors.

For those who need to do some work during their stay, the hotel offers co-working spaces with high-speed internet access.

The New Road Hotel’s range of services and amenities cater to the diverse needs of its guests, enhancing their overall experience.

Common Questions

Can I Bring My Pet to the Hotel?

The hotel’s pet policy is not explicitly stated in the provided information. Guests should contact the hotel directly to inquire about bringing pets, as policies can vary and exceptions may be made on a case-by-case basis.

Is There a Gym or Fitness Center On-Site?

Yes, the hotel has a yoga and fitness terrace for guests to use. This on-site fitness facility allows travelers to maintain their workout routine during their stay.

Are There Any Accessible Rooms Available for Guests With Disabilities?

The hotel offers accessible rooms for guests with disabilities. These rooms are equipped with additional features such as wider doorways, grab bars, and lowered countertops to accommodate the needs of guests with mobility challenges.

Can I Store My Luggage Before Check-In or After Check-Out?

Guests can store their luggage before check-in or after check-out. The hotel offers luggage storage service for a convenient and hassle-free experience, allowing guests to explore the area without carrying their bags.

Is There a Parking Facility at the Hotel or Nearby?

The hotel does not have its own parking facility, but there are several public parking options nearby. Guests can use the nearest NCP car park, which is a short walk from the hotel.

The Last Word

After our recent stay at the New Road Hotel, we can confidently say it’s a gem in London’s bustling Whitechapel district. This modern haven boasts well-appointed rooms, delectable on-site dining, and an array of amenities that cater to both work warriors and holiday seekers. Our experience, backed by consistently positive guest feedback, leads us to recommend it as a reliable choice for anyone craving comfort and convenience in the city. Ready to experience it yourself? Hit the button below to book through our trusted partner, Booking.com. We always use their platform for its competitive rates and hassle-free reservations.