The Novotel Melbourne on Collins is a modern hotel right in the heart of the city.

Over 3,000 reviews gave it a solid 7.8/10 rating, with guests praising its convenient location near Bourke Street Mall and major landmarks.

The hotel has lots of great features, like an indoor pool, private parking, and free WiFi. You can also grab a meal or a drink at the on-site Lane Cafe & Bar.

One potential drawback is that the value for money could be better.

However, the hotel’s high ratings for staff service, facilities, and cleanliness suggest it’s an excellent choice for both business and leisure travelers who want a comfortable stay in the center of Melbourne.

Key Points

Novotel Melbourne On Collins Review - Key Points

  • The Novotel Melbourne On Collins is a centrally located hotel in Melbourne’s business district, offering an indoor pool, private parking, and free WiFi.
  • The hotel has a rating of 7.8/10 from over 3,000 reviews, with its impressive location score of 9.4/10 and amenities like a fitness center and on-site dining.
  • Guests can enjoy well-equipped rooms with 40-inch LCD TVs and iPod/iPad docking stations, as well as multilingual staff and translation services for international travelers.
  • The hotel provides 9 conference and event spaces with high-speed WiFi, audio-visual equipment, and catering services, making it suitable for business events and corporate gatherings.
  • The hotel has implemented sustainability practices, including efficient waste, water, and energy management, as well as eco-friendly waste sorting and recycling systems.

Hotel Overview

Novotel Melbourne On Collins Review - Hotel Overview

The Novotel Melbourne On Collins is a well-regarded hotel located in the heart of Melbourne’s central business district.

It boasts a 7.8/10 rating across 3,081 reviews, with a particularly impressive location score of 9.4/10.

The hotel is conveniently situated just 300 yards from the Bourke Street Mall and a short drive or 15-minute walk from major landmarks like the Melbourne Cricket Ground, Rod Laver Arena, and the theater district.

With its indoor pool, private parking, free WiFi, and variety of other amenities, the Novotel Melbourne On Collins offers a comfortable and accessible stay exploring the vibrant city of Melbourne.

Amenities and Facilities

Novotel Melbourne On Collins Review - Amenities and Facilities

Guests at the Novotel Melbourne On Collins can enjoy a range of amenities and facilities to enhance their stay.

The hotel features an indoor swimming pool, private parking, and free WiFi for guests’ convenience.

Travelers can maintain their fitness routine at the on-site fitness center or relax in the comfortable family rooms.

The rooms come equipped with a large work desk, 40-inch LCD TV, and iPod/iPad docking station.

Theres some good breakfast, lunch, dinner, espresso coffee, cocktails, and light meals at the Lane Cafe & Bar.

With a 24-hour front desk and non-smoking rooms, the Novotel Melbourne On Collins caters to the diverse needs of its visitors.

Guest Ratings and Feedback

Novotel Melbourne On Collins Review - Guest Ratings and Feedback

Reviewers have praised the Novotel Melbourne On Collins for its outstanding service and facilities.

The hotel’s staff received an impressive 8.4 rating, with guests commending their friendliness and helpfulness.

The facilities also earned a solid 8.0 rating, with the indoor swimming pool, fitness center, and business center among the highlights.

Cleanliness and comfort were both rated 8.3, indicating a well-maintained and comfortable stay.

However, the value for money and free WiFi received slightly lower ratings of 7.6 and 7.5, respectively, suggesting room for improvement in these areas.

  1. Excellent staff service (8.4/10)
  2. Well-equipped facilities (8.0/10)
  3. Comfortable and clean rooms (8.3/10)

Policies and Pricing

Novotel Melbourne On Collins Review - Policies and Pricing

According to the information provided, check-in at the Novotel Melbourne On Collins is from 2:00 PM, while check-out is until 11:00 AM.

The cancellation and prepayment policies vary depending on the accommodation type. Guests are required to provide a damage deposit of AUD 100 upon arrival.

Children of all ages are welcome, but charges apply for those 16 and above.

The hotel offers conference and event spaces, along with a fully equipped business center.

The Novotel Melbourne On Collins has also implemented sustainability practices in areas such as waste, water, energy, and community engagement.

Business and Conference Facilities

Novotel Melbourne On Collins Review - Business and Conference Facilities

The Novotel Melbourne On Collins boasts 9 conference and event spaces, all of which are fully equipped to cater to business travelers.

The hotel’s comprehensive business facilities include:

  1. A fully-equipped business center with computer stations, printing, and copying services.
  2. High-speed WiFi and audio-visual equipment to support seamless presentations and meetings.
  3. Catering services to provide delicious and nourishing meals for events and conferences.

Whether hosting a small team gathering or a large-scale corporate function, the Novotel Melbourne On Collins offers versatile and well-appointed spaces to ensure a productive and successful business experience.

Sustainability Practices

The Novotel Melbourne On Collins has implemented a range of sustainability practices to reduce its environmental impact.

This includes measures to manage waste, water, and energy more efficiently. The hotel has introduced eco-friendly waste sorting and recycling systems, and it monitors and aims to reduce water and electricity consumption.

Plus, the hotel engages with the local community, supporting various sustainability initiatives.

Language Support

Novotel Melbourne On Collins Review - Language Support

How well does the Novotel Melbourne On Collins accommodate international guests?

The hotel offers language support in Afrikaans, German, English, Spanish, and French, making it accessible to a wide range of travelers. This multilingual capability allows the staff to effectively communicate with guests, ensuring a smooth and enjoyable experience.

Plus, the hotel’s location in the heart of Melbourne’s city center provides easy access to various cultural attractions and dining options, catering to the diverse needs of its international clientele.

The Novotel Melbourne On Collins demonstrates a commitment to inclusivity and global hospitality.

The hotel’s language support features include:

  1. Multilingual staff fluent in Afrikaans, German, English, Spanish, and French.
  2. Translation services available upon request.
  3. Signage and informational materials provided in multiple languages.

Accessibility and Location

Conveniently situated in the heart of Melbourne’s central business district, the Novotel Melbourne On Collins provides guests with seamless accessibility to the city’s top attractions.

Just 300 yards from the bustling Bourke Street Mall, it’s an easy 6-minute drive to the iconic Melbourne Cricket Ground and a 7-minute drive to Rod Laver Arena.

The theater district and National Gallery of Victoria are just a 15-minute walk away, allowing guests to explore the city’s cultural offerings with ease.

With its prime location, the hotel offers the perfect base for both business and leisure travelers to discover the best of Melbourne.

Common Questions

Does the Hotel Provide a Shuttle Service to the Airport?

The hotel does not provide a shuttle service to the airport. Guests will need to arrange their own transportation, such as taking a taxi or rideshare, to get to the nearest airport.

Is There a Pool for Children or a Dedicated Children’s Play Area?

The hotel has an indoor swimming pool that’s suitable for both adults and children. However, there doesn’t appear to be a dedicated children’s play area mentioned in the hotel’s amenities.

What Types of Payment Methods Are Accepted at the Hotel?

The hotel accepts a variety of payment methods, including credit cards, debit cards, and cash. Guests can pay with Visa, Mastercard, American Express, Discover, and other major credit cards. A damage deposit of AUD 100 is required upon arrival.

Can I Request an Early Check-In or Late Check-Out at the Hotel?

Guests can request an early check-in or late check-out, subject to availability. The hotel will do its best to accommodate these requests, though additional fees may apply. Guests should contact the hotel directly to inquire about options.

Does the Hotel Have Any Special Offers or Packages Available?

The hotel offers various packages and special deals, including discounts for longer stays, packages with breakfast or other amenities included. Guests should check the hotel’s website or contact the front desk for the most up-to-date offers.

The Last Word

The Novotel Melbourne On Collins offers a premium accommodation experience in the heart of Melbourne’s city center. With its impressive amenities, commitment to sustainability, and exceptional service, the hotel caters to the diverse needs of both business and leisure travelers. Whether you’re exploring the city’s cultural attractions or attending a conference, the Novotel Melbourne On Collins provides a comfortable and productive setting for your stay in Melbourne.