One Way Shared Airport Shuttle

The one-way shared airport shuttle in Oranjestad, Aruba, provides travelers with a budget-friendly transfer option to their hotels. While the service generally receives positive reviews for its affordability and reliability, there have been occasional reports of communication issues and delays. With modern, air-conditioned vehicles and knowledgeable drivers, the shuttle offers a comfortable ride and local insights. However, the flexibility in confirming pickup locations up to 24 hours in advance raises questions about the service’s ability to consistently meet travelers’ expectations. Whether this convenience outweighs the potential drawbacks is a consideration for those seeking an economical airport transfer in Aruba.

Key Points

• Economical shared transfer service from Aruba airport to hotels in Oranjestad, with an average rating of 4.5 stars from 93 reviews.
• Features modern, air-conditioned vehicles and professional, multilingual drivers, with all taxes and fees included.
• Requires contacting the company 24 hours prior for pickup confirmation, with flexible booking allowing location confirmation up to a day in advance.
• Provides direct hotel or resort drop-off, with a maximum allowance of 1 suitcase and 1 carry-on item per person.
• Offers daily service from 12:00 AM to 11:30 PM, with free cancellation available up to 24 hours before the scheduled transfer.

Overview and Service Details

The One Way Shared Airport Shuttle in Oranjestad, Aruba provides an economical shared transfer service from the airport to hotels, with an average rating of 4.5 stars from 93 reviews.

This service utilizes modern, air-conditioned vehicles operated by professional, multilingual drivers. Travelers can expect a comfortable ride with all taxes and fees included, though food, drinks, and gratuities are not.

The pickup process involves meeting a representative after clearing customs and baggage claim, and contacting the company at least 24 hours prior to confirm the pickup time.

The shuttle service is available daily from 12:00 AM to 11:30 PM, with a flexible booking policy allowing changes up to 24 hours before the scheduled departure.

Booking and Pickup Information

When booking the One Way Shared Airport Shuttle, travelers can expect several inclusions, such as a one-way shared transfer, all taxes and fees, and a professional driver. However, food, drinks, and gratuities are not provided.

To ensure a smooth pickup, passengers should proceed to the exit after clearing passport control and collect their baggage. They should then look for a representative in a blue uniform with the EL Tours logo holding a sign. Travelers should also contact EL Tours at least 24 hours prior to departure to reconfirm their pickup time. The shuttle will drop passengers off at their destination in Aruba, and booking flexibility allows confirmation of the pickup location up to 24 hours before the service.

Included	Not Included
One-way shared transfer	Food and drinks
All taxes and fees	Gratuities
Professional driver

Drop-off Point and Flexibility

Along With the pickup arrangements, the One Way Shared Airport Shuttle service also provides flexibility in terms of the drop-off point – passengers will be dropped off at their destination in Aruba.

The service allows customers to confirm their pickup location up to 24 hours before their scheduled departure. This booking flexibility ensures a hassle-free transfer experience.

Key aspects of the drop-off and booking flexibility include:

1. Passengers are dropped off directly at their hotel or resort in Aruba.

2. Customers can confirm their pickup location up to a day in advance.

3. The service operates daily from 12:00 AM to 11:30 PM.

4. Free cancellation is available up to 24 hours before the scheduled transfer.

Duration and Luggage Policy

Approximate transfer duration depends on time of day and traffic conditions. The duration of the transfer varies based on factors like the time of day and traffic levels.

Travelers are allowed a maximum of 1 suitcase and 1 carry-on item per person, with restrictions on oversized luggage. Infants must be held on laps, though infant seats are available. The service isn’t wheelchair accessible, but it’s stroller-friendly.

Passengers can expect a comfortable ride in air-conditioned vehicles, with professional multilingual drivers providing local insights along the way. While the service is generally affordable, some customers have noted price concerns compared to taking a taxi.

Accessibility and Restrictions

The shared airport shuttle service isn’t wheelchair accessible, though it accommodates strollers. Infants must sit on laps, but infant seats are available upon request. Travelers are limited to one suitcase and one carry-on item per person, with restrictions on oversized luggage.

Accessibility and luggage restrictions for this service include:

1. Not wheelchair accessible, but stroller accessible.

2. Infants must sit on laps, with infant seats available.

3. Maximum of 1 suitcase and 1 carry-on per traveler.

4. Restrictions apply for oversized or additional luggage.

Adhering to these policies ensures a smooth and efficient shuttle experience for all passengers.

Positive Customer Experiences

According to customer reviews, the shared airport shuttle service offers a great experience, with passengers praising its friendly staff and punctual service.

Travelers frequently comment on the knowledgeable drivers who provide local insights during the comfortable, air-conditioned rides.

Plus, many customers find the affordable and dependable nature of the service to be a significant advantage.

Reviewers highlight the shuttle’s ability to get them to their destinations safely and on time, allowing them to start their Aruba vacations stress-free.

The shared shuttle’s positive reputation is further bolstered by its consistent delivery of reliable transportation, making it a popular choice for those seeking an economical and convenient airport transfer option.

Negative Customer Feedback

Despite the generally positive reviews, some customers have noted occasional issues with the shared airport shuttle service.

For instance, there have been instances of no-shows and difficulties in contacting drivers, which can cause frustration for travelers. Plus, a few customers have expressed price concerns, noting that the shuttle service may be more expensive compared to taking a taxi.

Some of the negative feedback includes:

1. Unreliable pickups with no-shows reported.

2. Difficulty reaching drivers to confirm or change pickup times.

3. Pricing concerns, with some finding taxis to be a more cost-effective option.

4. Occasional delays due to traffic or other factors.

Operational Hours and Confirmation

Operational hours for the one-way shared airport shuttle run daily from 12:00 AM to 11:30 PM, covering the period from January 1, 2022, to August 10, 2025.

This ensures customers can access the service at their convenience, whether they’re arriving late at night or early in the morning.

Confirmation of the booking is provided at the time of purchase, but it’s still recommended to reconfirm the service at least 24 hours prior to the scheduled pickup.

This helps ensure the driver is aware of the customer’s travel plans and can make any necessary adjustments.

The shuttle also offers a flexible cancellation policy, allowing free cancellation up to 24 hours before the experience starts.

Frequently Asked Questions

What Is the Maximum Group Size for the Shared Shuttle?

The maximum group size is not specified in the given information. However, the service is described as a ‘shared transfer’, implying it can accommodate multiple travelers at once, though the exact capacity is not stated.

Does the Shuttle Make Any Stops Between the Airport and Hotel?

The shuttle does not make any stops between the airport and hotel. It provides a direct, one-way transfer service from the airport to the traveler’s hotel or designated drop-off point in Aruba.

Are There Options to Upgrade to a Private Transfer?

There are no options to upgrade this shared shuttle to a private transfer. The service is limited to the one-way shared transfer from the airport to the hotel, with no additional upgrade options available.

Can Passengers Request a Specific Drop-Off Location Within Aruba?

Passengers can request a specific drop-off location within Aruba, but this may incur additional fees. The shared shuttle service typically offers drop-off at the traveler’s hotel or resort, but can accommodate other locations upon request and availability.

Is There a Charge for Extra Luggage Beyond the Allowance?

The service charges an additional fee for any luggage beyond the allowance of 1 suitcase and 1 carry-on per traveler. Oversized luggage may also incur extra charges or restrictions. Customers should check the policy when booking to avoid unexpected fees.

Recap

The One Way Shared Airport Shuttle in Oranjestad, Aruba, provides an affordable and convenient transfer option for travelers.

With air-conditioned vehicles, flexible pickups, and professional drivers, the service generally receives positive ratings.

However, occasional communication issues and delays have been reported by some customers.

The shuttle offers a practical transportation choice for those heading to their hotels in the area.