Phnom Penh Airport Transfers provides a convenient and cost-effective option for travelers looking to get from the airport to their desired destination in the city. With a range of services starting at just $15 per person, the company aims to make the post-flight commute as smooth as possible. While reviews paint a mixed picture, the service’s flexible cancellation policy and air-conditioned vehicles suggest it could be a reliable choice – provided customers take the time to properly document their reservations and promptly address any issues that may arise. There’s more to uncover about this airport transfer service and the factors that may influence one’s decision to use it.

Key Points

Phnom Penh Airport Transfers - Key Points

  • Phnom Penh airport transfer service provides door-to-door transportation to city destinations, with prices starting at $15 per person based on group size.
  • The service has an overall rating of 3.0 out of 2 reviews, with positive feedback on prompt and professional service, and a negative review citing a driver no-show.
  • The service operates in Phnom Penh, Cambodia and offers free cancellation up to 24 hours before the transfer.
  • Transfers are provided in air-conditioned vehicles with friendly drivers, but the service is not wheelchair accessible.
  • Customers are advised to keep booking proof and contact customer support promptly for any issues to ensure fair resolution.

Service Overview

Phnom Penh Airport Transfers - Service Overview

Angkor T.K Travel & Tours provides Phnom Penh Airport Transfers to transport passengers from Phnom Penh Airport to their desired destinations within the city.

The service has a rating of 3.0 out of 2 reviews. Prices start from $15.00 per person, varying by group size.

Cancellation is free up to 24 hours before the experience. The air-conditioned vehicles are driven by friendly drivers, though personal expenses and tips aren’t included.

The service isn’t wheelchair accessible, and it’s a private tour/activity with only your group participating.

Confirmation is received at booking, and pickup points can be selected.

Ratings and Reviews

Phnom Penh Airport Transfers - Ratings and Reviews

The Phnom Penh Airport Transfers service has received a rating of 3.0 out of 2 reviews on the platform.

The positive review praised the service as "prompt, courteous, and professional" with "excellent value."

However, the negative review claimed the driver didn’t show up and the customer was denied a refund despite providing proof of communication.

This highlights the importance of keeping documentation for online reservations and contacting customer support promptly if any issues arise during the service to resolve disputes.

Location and Pricing

Phnom Penh, the capital city of Cambodia, serves as the pickup and drop-off location for the Phnom Penh Airport Transfers service. This convenient service offers transfers starting from $15.00 per person, with the exact price varying based on the group size. The transfers are provided in air-conditioned vehicles with friendly drivers.

Group Size Price per Person
1-2 $15.00
3-4 $12.00
5-6 $10.00
7-8 $8.00
9+ $6.00

Customers can choose their preferred pickup point and are provided confirmation at the time of booking. This service aims to offer a hassle-free and affordable airport transfer option for travelers visiting Phnom Penh.

Cancellation Policy

As part of ensuring a hassle-free experience, Phnom Penh Airport Transfers offers a flexible cancellation policy.

Customers can cancel their booking free of charge up to 24 hours before the scheduled transfer. This provides peace of mind and allows for last-minute changes in travel plans without incurring additional costs.

The company’s transparent cancellation policy is a testament to its commitment to customer satisfaction.

Travelers can book with confidence, knowing that they’ve the flexibility to adjust their plans if necessary.

This feature sets Phnom Penh Airport Transfers apart and enhances the overall experience for its clients.

Vehicle and Driver

Air-conditioned vehicles are provided for Phnom Penh Airport Transfers by Angkor T.K Travel & Tours. A friendly driver is included to ensure a smooth and comfortable journey.

The service offers:

  • Door-to-door pickup and drop-off
  • Ample space for luggage and personal belongings
  • Complimentary bottled water and Wi-Fi
  • Knowledgeable drivers familiar with the local area

While personal expenses and tips aren’t included in the base price, the overall experience is designed to be efficient and hassle-free.

Customers can focus on their travels while the transportation is taken care of.

Additional Costs and Accessibility

The base price for Phnom Penh Airport Transfers by Angkor T.K Travel & Tours doesn’t cover personal expenses or tips.

These additional costs aren’t included and are the responsibility of the traveler. Plus, the service isn’t wheelchair accessible.

Customers should keep this in mind when booking, as accessibility may be a concern. While the service provides an air-conditioned vehicle and a friendly driver, there are some limitations to consider.

Travelers should review the details carefully to ensure the offering meets their needs and expectations.

Meeting and Pickup Details

Passengers can select their preferred pickup point when booking the Phnom Penh Airport Transfers. The driver will meet and pick up travelers at the chosen location in Phnom Penh, Cambodia.

The service provides a convenient drop-off in the city upon arrival. Confirmation details are sent at the time of booking.

The available pickup options include:

  • Major hotels/hostels in Phnom Penh
  • Phnom Penh International Airport
  • Central bus stations
  • Select meeting points in the city

Upon arrival, the friendly driver will transport guests directly to their final destination in an air-conditioned vehicle.

Customer Recommendations

Based on the customer reviews, a key recommendation is to always keep proof of bookings and communication for online reservations. This can be crucial in case any issues arise during the service, as it provides tangible evidence to resolve disputes.

Plus, it’s advisable to contact the customer support promptly if problems occur, rather than waiting until after the fact. By addressing concerns in a timely manner, customers are more likely to receive a fair resolution from the service provider.

Frequently Asked Questions

Is There an Option for Shared Transfers to Split Costs?

There doesn’t appear to be an option for shared transfers to split costs based on the information provided. The service only offers private transfers, where customers book for their own group and pay per person.

Do Drivers Speak English or Other Languages Fluently?

The service’s website doesn’t explicitly state the languages drivers speak, but based on the overview, they likely speak English fluently to provide a friendly, professional experience for international travelers. Customers should confirm language abilities when booking.

Can I Book a Transfer for a Specific Time or Is It Flexible?

The transfer service allows customers to book a pickup at a specific time. The schedule is flexible, as the company will work to accommodate the traveler’s needs and preferences for their airport transfer in Phnom Penh.

Are Child Seats or Booster Seats Available Upon Request?

Child seats and booster seats can be requested when booking the Phnom Penh Airport Transfers service. However, it’s best to confirm availability at the time of booking, as the company may have limited supply of these additional safety items.

Does the Transfer Service Offer Any Sightseeing or Tour Options?

The transfer service doesn’t offer any sightseeing or tour options. It’s a simple airport transfer service that provides a friendly driver and air-conditioned vehicle to take travelers from Phnom Penh Airport to their destination in the city.

Recap

Phnom Penh Airport Transfers provides a convenient and affordable transportation option for travelers. While it has a mixed overall rating, customers can ensure a smooth experience by maintaining documentation and promptly addressing any issues with the service’s customer support. The service’s key features include air-conditioned vehicles, knowledgeable drivers, and a flexible cancellation policy, making it a viable choice for getting from the airport to various city destinations.