Navigating Hanoi’s bustling streets can be daunting, especially for first-time visitors. That’s where the private car transfer service between the city’s airport and historic Old Quarter comes in handy. With its air-conditioned vehicles and personalized meet-and-greet, this service offers a seamless and comfortable travel experience. Boasting a stellar 5.0 rating from satisfied customers, the transfer includes 90 minutes of free waiting time and flexible pickup options. While the convenience of this service speaks for itself, the intriguing details of its policies and vehicle specifications may leave you curious to learn more.
Key Points
- Offers private car transfer service between Hanoi Airport and Hanoi Old Quarter, providing a convenient and hassle-free transportation option.
- Provides a personalized meet-and-greet experience with a name sign and air-conditioned vehicles, ensuring a comfortable journey.
- Offers transparent pricing with clear waiting time policies and additional fees, ensuring no hidden costs.
- Accommodates luggage with a limit of one suitcase and one carry-on per traveler, with additional fees for oversized items.
- Allows flexibility in pickup and drop-off locations, catering to individual traveler needs for a seamless start or end to the Hanoi journey.
Overview and Service Details
This private car transfer service provides a convenient and reliable way to travel between Hanoi Airport and the city’s historic Old Quarter.
With a 5.0 rating from 3 reviews, the service offers a one-way transfer with no hidden costs. Travelers can expect a meet-and-greet service with a name sign, as well as an air-conditioned vehicle.
The service includes 90-minutes of free waiting time for arrivals (120 minutes if the flight is delayed) and 15 minutes for departures, with an additional fee of 100,000 VND per hour if exceeded.
The service allows each traveler one suitcase and one carry-on bag, with restrictions on oversized luggage.
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Waiting Times and Fees

Offering a generous window for arrivals and departures, the service provides 90-minute free waiting time for those arriving at Hanoi Airport, which extends to 120 minutes if the flight is delayed. For departures, travelers can enjoy a 15-minute free waiting time before their scheduled pickup. If the waiting time exceeds these allotted periods, an additional fee of 100,000 VND per hour will be charged.
| Arrival | Departure |
|---|---|
| 90 minutes free | 15 minutes free |
| 120 minutes if flight delayed | – |
| Additional 100,000 VND/hour if exceeded | Additional 100,000 VND/hour if exceeded |
Pickup and Drop-off Information

The airport pickup service arranges for the driver to meet travelers at the exit gate after they’ve collected their luggage.
For non-airport pickups, the driver will meet you at the hotel lobby.
You can select the pickup and drop-off points as needed, whether it’s the airport or a specific location in the Hanoi Old Quarter.
This flexibility ensures a seamless transfer experience tailored to your requirements.
The service give you a hassle-free start or end to your Hanoi journey, allowing you to focus on enjoying the sights and sounds of this vibrant city.
Luggage Policy

Each traveler is allowed 1 suitcase and 1 carry-on bag as part of the luggage policy.
However, there are some restrictions for oversized luggage:
- Surfboards and golf clubs are considered oversized and may incur additional fees.
- Travelers should inquire with the operator for confirmation on excess luggage and any applicable charges.
It’s important to plan ahead and communicate the luggage details to ensure a smooth transfer experience.
Booking and Cancellation Policy

Confirmation is received at the time of booking for the private car transfer from Hanoi Airport to the Old Quarter.
Travelers have the option to reserve the service now and pay later. The service offers free cancellation up to 24 hours before the start of the experience. This provides flexibility for travelers who may need to adjust their plans.
Most travelers can participate in this service, though it isn’t wheelchair accessible.
The private car transfer is a convenient and reliable way to get from Hanoi Airport to the Old Quarter, with clear booking and cancellation policies in place.
Vehicle Information

Air-conditioned vehicles are provided for the private car transfer from Hanoi Airport to the Old Quarter.
Travelers can expect their ride to be comfortable and climate-controlled throughout the journey. The vehicles used for this service have the following key features:
- Spacious interiors to accommodate passengers and their luggage comfortably
- Well-maintained condition to ensure a smooth and reliable ride
- Professional drivers who are knowledgeable about the local roads and traffic patterns
This attention to the quality of the transportation ensures a seamless and enjoyable experience for those booking the private car transfer between Hanoi Airport and the historic Old Quarter.
Driver and Meet-and-Greet Service

Along With the high-quality vehicles, the private car transfer service from Hanoi Airport to the Old Quarter also provides a seamless meet-and-greet experience.
Passengers will be greeted by a driver holding a name sign, ensuring they’re easily identified upon arrival. The driver will assist with luggage and escort passengers directly to the waiting air-conditioned vehicle.
For departures, the driver will meet passengers at the hotel lobby and handle all transportation needs. This personalized approach ensures a stress-free start and end to the journey, allowing travelers to focus on enjoying their time in Hanoi.
Customer Reviews and Ratings

The private car transfer service between Hanoi Airport and the Old Quarter has earned an impressive 5.0 rating from 3 reviews, reflecting its high-quality service delivery.
Travelers have been particularly satisfied with:
- The reliable meet-and-greet service, with drivers holding up name signs to easily identify them
- The comfortable, air-conditioned vehicles provided for a smooth and enjoyable ride
- The flexible pickup and drop-off options, allowing them to select the most convenient locations
This consistently positive customer feedback underscores the service’s commitment to ensuring a hassle-free and pleasant transportation experience for all its guests.
Frequently Asked Questions
Can the Driver Assist With Luggage at Pickup and Drop-Off?
Yes, the driver can assist with luggage at pickup and drop-off. The service provides meet and greet with a name sign, and the driver will help travelers with their suitcase and carry-on bag.
What Types of Payment Methods Are Accepted for the Transfer?
According to the details provided, the transfer service accepts various payment methods, including a Reserve now and pay later option. Specific accepted payment methods are not explicitly stated, but advanced booking and pre-payment are possible.
Is the Car Service Available 24 Hours a Day?
The car service operates 24 hours a day, providing convenient transfers between Hanoi Airport and the Hanoi Old Quarter at any time. The service accommodates different arrival and departure schedules to meet the needs of travelers.
Can Multiple Drop-Off Locations Be Requested for the Same Trip?
Yes, multiple drop-off locations can be requested for the same trip. The service allows travelers to select pickup and drop-off points as needed, providing flexibility for their journey.
Is the Driver Able to Provide Recommendations for Sights or Restaurants?
The driver can provide recommendations for sights or restaurants during the transfer, as they likely have local knowledge and experience. However, the main focus is on providing a safe and efficient transfer service to the desired drop-off location(s).
Recap
The private car transfer service between Hanoi Airport and the Old Quarter provides a seamless and comfortable travel experience. With air-conditioned vehicles, personalized meet-and-greet service, and flexible pickup options, the service ensures a hassle-free start or end to one’s journey in Hanoi. The stellar 5.0 rating from satisfied customers and the inclusion of 90 minutes of free waiting time further highlights the service’s reliability and convenience.
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