Private Departure Transfer to Maui Kahului Airport OGG

The Private Departure Transfer to Maui Kahului Airport (OGG) offers a convenient solution for travelers heading to the airport from their hotel or downtown area. With a variety of vehicle options to accommodate different group sizes, the service ensures a stress-free experience. While reviews indicate some inconsistencies in punctuality, the responsive communication and local tips from drivers aim to alleviate any potential concerns. Whether you’re traveling solo or with a group, this transfer service could be a valuable addition to your Maui travel plans. But there’s more to consider when choosing the right departure option for your needs.

This experience made our list of the 5 Best Private Car With Driver Services In Maui.

Key Points

• Private transfer service from hotel/downtown to Maui Kahului Airport (OGG) with an average rating of 3.5 stars based on 23 reviews.
• Offers a variety of vehicle options, including sedans, SUVs, and limousines, with a maximum luggage allowance of 1 suitcase and 1 carry-on per traveler.
• Pickup from hotel or downtown residence, with drop-off at Kahului Airport Pick-Up Zone #3, and communication available via text for real-time updates.
• Pricing based on vehicle type and size, with free cancellation up to 24 hours before scheduled departure and the option to reserve now and pay later.
• Oversized luggage restrictions may incur additional fees, and the service is not wheelchair accessible, but service animals are permitted.

Service Overview

This private transfer service provides passengers with a direct and convenient ride from their hotel or downtown residence to the Maui Kahului Airport (OGG), with a 3.5-star average rating based on 23 reviews.

The one-way private transfer includes all taxes, fuel surcharge, tolls, and parking fees, with gratuities left to the customer’s discretion.

Customers can choose from various vehicle options, including sedans (3 passengers), SUVs (5 passengers), and limousines (6 passengers).

The service is stroller-accessible, but customers must provide their own child seats if traveling with children 8 and under, as required by law.

Vehicle Options

Depending on the size of the traveling party, the private transfer service offers several vehicle options to accommodate passengers comfortably. Sedans can transport up to 3 individuals, while SUVs and limousines can seat up to 5 and 6 passengers, respectively.

Vehicle Type	Passenger Capacity	Luggage Capacity
Sedan	3	1 suitcase, 1 carry-on per traveler
SUV	5	1 suitcase, 1 carry-on per traveler
Limousine	6	1 suitcase, 1 carry-on per traveler

Customers are advised to inquire about any oversized luggage restrictions prior to their travel, as additional fees may apply. The service give you a comfortable and convenient private transfer experience tailored to the needs of each group.

Pickup and Drop-off

Pickup and drop-off arrangements for the private transfer service are straightforward. Passengers can be collected from their hotel or downtown residence, with the driver delivering them directly to the designated Kahului Airport Pick-Up Zone #3 located at Hawaii 96732.

Travelers are advised to confirm the pickup time in advance with the local provider to ensure a smooth departure process. International arrivals are granted a one-hour waiting time, after which additional charges may apply.

Communication with the drivers and customer service is available via text, providing customers with the convenience of staying in touch throughout their journey. Customers are encouraged to allow extra time for potential traffic and airport navigation to ensure they reach their destination on time.

Communication and Assistance

Travelers can communicate with the drivers and customer service team throughout the private transfer experience via text messages, providing a convenient option to stay connected during their journey. The operator ensures seamless communication by offering responsive support to address any questions or concerns that may arise.

Communication Options	Description
Text Messages	Travelers can text the driver and customer service for real-time updates and assistance.
Customer Service	The local provider’s customer service team is available to address any issues or inquiries.
Local Knowledge	Drivers can offer tips and recommendations to enhance the traveler’s experience in Maui.

This personalized service and communication aim to create a stress-free and enjoyable transfer to the Kahului Airport.

Customer Reviews

The customer reviews for this private transfer service to Maui Kahului Airport present a mixed picture, with travelers describing both positive and negative experiences.

On the plus side, customers praised the punctuality and friendliness of the drivers, as well as the company’s good communication. However, some reviewers complained about late pickups, unclean vehicles, and a lack of responsive customer support.

Specific issues cited include drivers arriving late, vehicles in poor condition, and the service being more expensive compared to alternatives.

That said, there were also instances of drivers providing helpful local tips and maintaining a high level of service.

Pricing and Policies

This private transfer service offers pricing based on the size and type of vehicle, with options for sedans, SUVs, and limousines to accommodate different group sizes.

The company provides free cancellation up to 24 hours before the scheduled departure, and customers have the flexibility to reserve now and pay later.

However, some travelers found the service to be more expensive compared to alternative transportation options.

Prices are quoted per group, with the total cost depending on the chosen vehicle.

While the service includes taxes, fuel surcharge, tolls, and parking fees, customers have the option to add gratuities at their discretion.

The pricing structure and cancellation policy aim to provide flexibility and convenience for travelers.

Luggage Restrictions

Maximum luggage allowance for this private transfer service is 1 suitcase and 1 carry-on per traveler.

Oversized luggage restrictions may apply; customers should inquire with the operator prior to travel to ensure their luggage needs can be accommodated.

This service isn’t wheelchair accessible, but service animals are allowed.

Customers are advised to allow extra time for traffic and airport navigation, as the transfer includes drop-off at the Kahului Airport Pick-Up Zone #3 in Hawaii 96732.

Some key points to note:

• Maximum luggage allowance is 1 suitcase and 1 carry-on per traveler.

• Oversized luggage restrictions apply; check with the operator beforehand.

• Service isn’t wheelchair accessible, but service animals are permitted.

Additional Considerations

According to the information provided, customers are advised to allow ample time for navigating traffic and the airport when using this private transfer service, as the drop-off point is the Kahului Airport Pick-Up Zone #3 in Hawaii 96732.

Plus, while the service isn’t wheelchair accessible, travelers with service animals can be accommodated.

The maximum luggage allowance is 1 suitcase and 1 carry-on per traveler, and oversized luggage restrictions apply, so customers are encouraged to inquire with the operator prior to travel.

Some customers have reported communication issues and missed pickups when booking through Viator, so it’s recommended to contact the local provider directly for the most reliable service.

Frequently Asked Questions

Can I Request a Specific Driver for My Transfer?

The service does not offer the ability to request a specific driver. However, customers can communicate any preferences or special needs to the provider in advance, and the service will aim to accommodate them to the best of their ability.

Is the Transfer Service Available for Early Morning/Late-Night Flights?

The transfer service is available for early morning and late-night flights. Travelers should confirm the pickup time with the local provider in advance, as the service operates 24 hours a day to accommodate various flight schedules.

What Is the Maximum Group Size for Each Vehicle Option?

The maximum group size for each vehicle option is: sedans (3 passengers), SUVs (5 passengers), and limousines (6 passengers). These vehicle options can accommodate different group sizes for the private transfer service.

Can I Extend the Waiting Time at the Airport if My Flight Is Delayed?

Yes, customers can extend the waiting time at the airport if their flight is delayed. The provider typically allows 1 hour of free waiting time for international arrivals, with additional charges applied after that. Customers should communicate any delays to the driver or customer service.

Is There an Option to Pay in a Currency Other Than US Dollars?

Yes, the service may offer payment options in other currencies besides US dollars. Customers should check with the provider in advance to determine if alternate currencies can be accepted for the private transfer service.

Recap

The Private Departure Transfer to Maui Kahului Airport (OGG) provides a convenient transportation option for travelers.

With a range of vehicle choices and responsive communication, the service aims to offer a stress-free airport commute.

While reviews are mixed, the transfer service accommodates different group sizes and luggage allowances.

Ultimately, it’s a suitable choice for those seeking a hassle-free way to reach Maui’s main airport.