Provo Connection’s Private Mini Van (Round Trip) service offers a convenient and comfortable way to navigate Providenciales, Turks and Caicos. Travelers can expect airport pickup and drop-off in an air-conditioned vehicle, catering to various needs. While reviews suggest mixed experiences, the service give you a smooth travel experience with clear communication. To ensure optimal coordination, advance booking is required. What makes this service stand out, and why might it be the right choice for your upcoming trip?
About Your Stay
- Provo Connection offers private air-conditioned mini van transportation for round-trip service, including airport pickup and drop-off in Providenciales, Turks and Caicos.
- The service operates year-round from April 2020 to December 2025, with consistent hours from 8 AM to 10 PM daily.
- Pricing includes fuel surcharge and gratuities, and the service is suitable for families with infants required to sit on laps.
- While the service is not wheelchair accessible, it is stroller accessible, and it is located near public transportation hubs.
- Reviews indicate a mixed experience, with reports of unprofessional driver behavior and late pickups, along with praises for timely transfers, resulting in an overall rating of 3 out of 5 stars.
Service Overview
The service offers a private mini van for round-trip transportation.
It includes private transportation in an air-conditioned vehicle, with fuel surcharge and gratuities covered. The service is provided by Provo Connection, based in Providenciales, Turks and Caicos.
It has received 8 reviews. Travelers can expect private transportation with pickup at the Providenciales International Airport and drop-off at the same location.
The service operates from 4/22/2020 to 12/2/2025, with hours from 8:30 AM to 10:00 PM Monday through Tuesday, and 8:00 AM to 10:00 PM Wednesday through Sunday.
You can also read our reviews of more tours and experiences in Providenciales.
Meeting and Pickup Details
After clearing immigration and customs, travelers should inform the dispatcher in a blue uniform (TCIAA) about Provo Connection.
The driver will then be called to the curbside. Travelers should confirm their pickup time with Provo Connection 24 hours before departure.
The drop-off point is the Providenciales International Airport, located on Airport Rd, TKCA 1ZZ, Turks and Caicos Islands.
The key meeting and pickup details are:
- Inform the TCIAA dispatcher about Provo Connection after clearing customs
- Confirm pickup time with Provo Connection 24 hours before departure
- Drop-off at Providenciales International Airport
- Driver will be called to the curbside
Operating Hours
When does the private mini van round trip service operate?
According to the information provided, the service operates from April 22, 2020 to December 2, 2025.
During this time, the service runs from Monday to Tuesday between 8:30 AM and 10:00 PM, and from Wednesday to Sunday between 8:00 AM and 10:00 PM.
The service is available year-round, providing transportation to and from the Providenciales International Airport during these operating hours.
Pricing and Inclusions
Provo Connection’s private mini van round trip service includes a fuel surcharge and gratuities in the overall price.
The service offers:
- Private air-conditioned transportation in a mini van
- Pickup and drop-off at the Providenciales International Airport
- Availability from 8:30 AM to 10:00 PM, seven days a week
- Suitable for groups, with infants required to sit on laps
While the service has generally received positive feedback for its professionalism and vehicle quality, some customers have reported issues with driver punctuality and difficulty making changes to bookings.
Accessibility and Accommodations
Accessibility and accommodations for Provo Connection’s private mini van round trip service are tailored to cater to a diverse range of travelers. The service is not wheelchair accessible, but is stroller accessible, allowing families with young children to enjoy the convenience. Plus, infants are welcome to sit on laps during the journey. The service is situated near public transportation hubs, making it easily accessible for those relying on other modes of travel.
Accessibility | Accommodation | Additional |
---|---|---|
Not wheelchair accessible | Stroller accessible | Infants on laps |
Near public transportation | ||
Reviews and Feedback
Assessing the service’s performance based on customer reviews, a mixed picture emerges.
While the service is praised for its professional approach and well-maintained vehicles, some areas for improvement stand out:
- Instances of unprofessional driver behavior and late pickups have been reported, causing inconvenience to passengers.
- Customers have expressed difficulties in making changes to their bookings, highlighting the need for more flexible policies.
On the positive side, timely transfers and an overall positive experience are noted by satisfied customers.
The service’s overall rating of 3 out of 5 stars suggests room for enhancing the customer experience to meet higher expectations.
Booking and Cancellation
Booking the private mini van round trip service is straightforward. Passengers simply need to contact Provo Connection 24 hours in advance to confirm their pickup time.
The driver will then be called to the curbside at the Providenciales International Airport to greet the travelers. Passengers should be aware that changes to bookings may be difficult, as the feedback indicates some issues with this process.
Upon arrival at the airport for their return trip, travelers should again connect with Provo Connection to ensure a timely departure.
Questions About Your Stay
Are Child Car Seats Provided?
The service doesn’t mention if child car seats are provided. However, it notes that infants must sit on laps, so it’s unclear whether car seats are available. Guests should inquire about car seat options when booking.
Can Multiple Stops Be Made During the Trip?
According to the service overview, the private transportation service is for a round trip, so it’s unlikely multiple stops can be made during the trip. The service seems focused on transfers to and from the airport.
The mini van is a private vehicle, not a shared ride. According to the service overview, the transportation is a "Private Mini Van" and "only your group participates" in the tour/activity.
Can I Store Large Luggage in the Vehicle?
The service provides private transportation in an air-conditioned mini van. While it doesn’t explicitly state luggage capacity, the private nature of the service suggests travelers can likely store large luggage in the vehicle during their transfer.
Is There an Option to Extend the Drop-Off Time?
The service overview does not mention an option to extend the drop-off time. Customers should confirm the pickup time with Provo Connection 24 hours before departure and plan accordingly for their airport drop-off at the scheduled time.
Booking Your Stay
The Private Mini Van (Round Trip) service by Provo Connection provides a convenient and comfortable transportation option for travelers in Providenciales, Turks and Caicos. While reviews are mixed, the service ensures a smooth travel experience with airport pickup and drop-off, clear communication, and advance booking required. It caters to diverse needs, including families with infants, and operates daily to meet the varying requirements of its customers.
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