Travelers seeking a convenient and personalized airport transfer service from Punta Cana to Bayahibe, or vice versa, can consider private options. These transfers start at $87.00 for up to five passengers and include hotel pickup, a professional driver, and complimentary bottled water. However, some travelers have reported issues with service reliability, including no-shows and poor communication, leading to a disappointing experience. While the service offers a tailored travel experience, it’s crucial for prospective customers to weigh the potential benefits against the potential drawbacks before making a decision.
About Your Stay
- The service offers private airport transfers between Punta Cana Airport and Bayahibe, including hotel pickup/drop-off and a professional driver/guide.
- Pricing starts at $87.00 for up to 5 people, with free cancellation available up to 24 hours before the experience.
- The service is not wheelchair accessible but is stroller accessible and allows service animals.
- Negative customer feedback indicates issues with service reliability, communication, and trustworthiness, with reports of no-shows and complete service failure.
- Customers should thoroughly understand the physical requirements and accessibility limitations of the service before booking.
Service Overview
The private Punta Cana Airport Transfer service offers a convenient and efficient way for travelers to get to and from Bayahibe.
The service includes hotel pickup and drop-off, a professional driver/guide, and bottled water. Prices start at $87.00 per group of up to 5 people.
Cancellation is free up to 24 hours before the experience. The pickup schedule is approximate, and the exact details are provided upon booking confirmation.
The service isn’t wheelchair accessible but is stroller accessible, and service animals are allowed. Infants must sit on laps, and infant seats are available.
You can also read our reviews of more tours and experiences in Punta Cana.
Pickup Information
Schedule is an approximation; contact required for hotel/accommodation name. Pickup details are provided upon booking confirmation. The service is not wheelchair accessible, but it is stroller accessible, and service animals are allowed. Infants must sit on laps, and infant seats are available.
Pickup Information | |
---|---|
Schedule | Approximate |
Hotel/Accommodation | Contact required |
Accessibility | Not wheelchair, stroller, service animals allowed |
Infant Seating | Lap, infant seats available |
Traveler Requirements
A moderate physical fitness level is recommended for this private tour/activity, as it’s meant solely for your group’s participation.
The airport transfers to and from Bayahibe aren’t wheelchair accessible, but strollers are allowed. Infants must sit on laps, though infant seats are available. This service isn’t suitable for those requiring specialized accessibility needs.
The private nature of the experience means you’ll be the only group taking part, ensuring a personalized transfer tailored to your preferences.
However, it’s important to keep in mind the physical requirements when booking this service to ensure a comfortable and enjoyable journey.
Negative Customer Feedback
According to the negative customer feedback, some travelers reported unsatisfactory experiences with this private transfer service. One customer described it as a "total scam," stating they had no contact or pickup arranged. Another customer termed it "Terrible," explaining they experienced a no-show by the contracted company and an inability to reschedule. The host’s response was simply "Sorry," indicating a lack of resolution or customer service.
Negative Feedback | Customer Sentiment |
---|---|
"Don’t trust this… total scam!!!" | No contact or pickup |
"Terrible." | No-show, inability to reschedule |
Host response: "Sorry" | Lack of resolution or customer service |
The reviews highlight significant issues with communication, reliability, and responsiveness, raising concerns about the quality and trustworthiness of this private transfer service.
Booking and Cancellation Policy
Regarding the booking and cancellation policy, travelers can expect free cancellation up to 24 hours before the experience starts.
The pickup details are provided upon booking confirmation, but the schedule is an approximation, so contacting the service provider for the hotel/accommodation name is required.
The service isn’t wheelchair accessible, but it’s stroller accessible, and service animals are allowed. Infants must sit on laps, but infant seats are available.
The service is a private tour/activity, so only the customer’s group will participate. With a moderate physical fitness level recommended, this service offers a private transfer from the Punta Cana Airport to Bayahibe or vice versa.
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Pricing and Inclusions
The private Punta Cana Airport Transfers to/from Bayahibe are priced from $87.00 per group (up to 5 people). This includes hotel pickup and drop-off, a professional driver/guide, and bottled water. The service also offers free cancellation up to 24 hours before the experience.
Included | Not Included |
---|---|
Hotel pickup/drop-off | Gratuities |
Professional driver/guide | Meals |
Bottled water | Attractions |
Free cancellation (24 hours) | Travel insurance |
Private tour/activity |
The private nature of this transfer ensures that only your group will participate, providing a personalized experience.
Ratings and Reviews
The overall ratings for the Private Punta Cana Airport Transfers service are underwhelming, with a total of 3 reviews and an average rating of 2.5 out of 5 stars.
None of the reviews are positive, with customers reporting a complete failure of service, including no contact or pickup, and an inability to reschedule.
The host’s response to the negative feedback is simply "Sorry", which does little to address the issues or instill confidence in the service.
Based on the available reviews, this transfer service appears to be unreliable and potentially a "scam", as one customer bluntly described it.
Booking Your Stay
Private Punta Cana Airport Transfers to or from Bayahibe offer a convenient service, but travelers should be aware of reports of unreliable service and poor communication. While the pricing and inclusions seem reasonable, the negative customer feedback suggests the experience may be disappointing for some. Travelers should carefully consider their options and weigh the pros and cons before booking this service.
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