Private Taxi: Hai Phong/Cat Bi Airport (Hph) to Ha Long Bay

Travelers seeking a hassle-free journey from Hai Phong/Cat Bi Airport to the stunning Ha Long Bay can take advantage of the private taxi service. This convenient option offers a seamless transfer, with professional drivers, generous luggage allowance, and 24/7 customer support. At a reasonable cost, passengers can enjoy door-to-door service, ensuring a smooth start to their Vietnamese adventure. Whether you’re a group of three or a solo traveler, the private taxi service promises a reliable and efficient way to reach one of the country’s most breathtaking destinations.

Key Points

• Reliable private taxi service from Hai Phong/Cat Bi Airport (HPH) to Ha Long Bay at a fixed price of €27.83 per group (up to 3 people).
• Door-to-door pickup and drop-off with driver greeting at the airport exit gate, and assistance with luggage.
• Flexible booking and payment options, including the ability to pay later.
• Waiting time policy with 90 minutes free for arrivals and 30 minutes for departures, adjusted for flight delays.
• Professional drivers and licensed vehicles offering 24/7 customer support.

You can check if your dates are available here:

Service Overview

Offering a private taxi service from Hai Phong/Cat Bi Airport (HPH) to Ha Long Bay, the package provides a convenient and efficient transportation solution.

Priced at €27.83 per group (up to 3 people), the 55-minute journey covers a distance of 45 km. Customers can benefit from free cancellation up to 24 hours in advance for a full refund.

The service includes door-to-door pickup and drop-off, with the driver greeting passengers at the airport exit gate after baggage claim. Plus, the vehicles are licensed, and the drivers offer professional service with 24/7 support.

Booking and Payment

Customers can reserve the private taxi service and pay later. This option allows travelers to secure their transportation without needing to make full payment upfront.

The customer service team will send trip details to the customer one day prior to the travel date.

Travelers should be aware that an additional fee of 100,000 VND per hour will be charged for wait times exceeding the allotted limits of 90 minutes for arrivals and 30 minutes for departures. These adjustments account for any flight delays.

If a no-show occurs after 120 minutes, documentation may be required to avoid additional charges.

Pickup and Drop-off

The private taxi service offers door-to-door transportation, with the driver greeting passengers at the exit gate after baggage claim at Cat Bi Airport or their hotel in the Hai Phong city center.

The driver will hold a sign with the passenger’s name and assist with loading and unloading luggage.

The service includes transport from the airport or hotel directly to the passenger’s destination in Ha Long Bay.

The taxi can accommodate up to 3 people with 1 suitcase and 1 carry-on per traveler, subject to size restrictions.

No infant/child seats or pets are allowed.

Waiting Time Policy

The service provides a 90-minute free waiting time for arrivals and 30 minutes for departures. Adjustments are made for flight delays, with the waiting time shifting based on the delay. If no-show occurs after 120 minutes, documentation for a no-show case is required.

Scenario	Waiting Time
Arrival	90 minutes
Departure	30 minutes
Flight Delay	Adjusted accordingly
No-Show	120 minutes
Documentation	Required after no-show

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Luggage Allowance

Maximum of 1 suitcase and 1 carry-on per traveler are allowed. Oversized luggage is prohibited.

This ensures a comfortable and hassle-free journey for all passengers. The taxi service prioritizes safety and efficiency, so it’s important to adhere to the luggage restrictions.

Passengers should pack light and only bring essentials to avoid any issues during the transfer. The driver will assist with loading and unloading the luggage, providing a seamless door-to-door service.

No infant/child seats or pets are permitted in the vehicles. These policies are in place to maintain a high level of service and accommodate all travelers comfortably.

Prohibited Items

While the private taxi service to Ha Long Bay allows up to 1 suitcase and 1 carry-on per traveler, it strictly prohibits certain items.

No infant or child seats are permitted, as the service caters to adult passengers only. Plus, pets of any kind aren’t allowed in the vehicles.

These restrictions are in place to ensure the safety and comfort of all passengers. Travelers are advised to plan accordingly and leave any prohibited items at home or make alternative arrangements for them.

The goal is to provide a seamless and hassle-free transfer experience from Hai Phong/Cat Bi Airport to Ha Long Bay.

Driver and Vehicle

All vehicles used for the private taxi service are licensed and well-maintained. The drivers are professional and provide 24/7 support to ensure a smooth and comfortable journey. To give you a better idea, here’s a table outlining the key details about the drivers and vehicles:

Feature	Details
Driver Qualifications	Highly experienced, licensed chauffeurs
Language Skills	English proficiency to assist international travelers
Vehicle Type	Modern, comfortable sedans or MPVs
Vehicle Capacity	Up to 3 passengers with luggage
Safety Features	Regularly inspected and well-maintained

Passengers can rest assured that their transportation to Ha Long Bay will be reliable and of the highest standard.

Customer Support

The service provider offers 24/7 customer support to assist travelers throughout their journey. This includes:

• Providing trip details and updates one day prior to the travel date

• Tracking flight arrivals and departures to adjust waiting times accordingly

• Handling passenger queries and concerns promptly via phone, email, or messaging

• Arranging for a replacement vehicle in case of any issues with the initial one

• Ensuring a seamless and stress-free travel experience from airport to hotel.

With professional drivers, licensed vehicles, and reliable customer support, travelers can enjoy a hassle-free transfer to Ha Long Bay.

Frequently Asked Questions

Is the Vehicle Air-Conditioned?

Yes, the vehicles are air-conditioned to provide a comfortable ride for passengers traveling from the airport to their destination. The service is designed to ensure a pleasant and convenient travel experience.

Can I Request a Specific Type of Vehicle?

Yes, passengers can request a specific type of vehicle, though additional fees may apply. The service offers a variety of vehicle options to accommodate customer preferences and needs.

Is Wifi Available During the Ride?

No, wifi is not available during the ride. The private taxi service does not provide in-vehicle wifi access. Passengers will need to rely on their own mobile data or plan ahead for offline activities during the approximately 55-minute transfer.

Can I Make Stops Along the Way?

Stops along the way are possible, but they’ll incur an additional charge of 100,000 VND per hour for the extended waiting time. The driver can accommodate reasonable requests as long as they don’t significantly delay the overall journey.

Can I Tip the Driver Directly?

Yes, you can tip the driver directly. The service does not include a compulsory tip, but gratuities are appreciated for good service and can be given at the end of the trip.

Recap

The private taxi service from Hai Phong/Cat Bi Airport (HPH) to Ha Long Bay offers a convenient and efficient travel option. Travelers can enjoy a 55-minute journey with door-to-door pickup and drop-off, professional drivers, and 24/7 customer support. The service includes a generous waiting time policy and allows for easy luggage handling, ensuring a seamless transfer experience to one of Vietnam’s most stunning destinations.

You can check if your dates are available here: