Private Transfer: Cat Bi Airport – Tuan Chau, Ha Long Bay

Traveling from Cat Bi Airport to Tuan Chau, Ha Long Bay has never been easier. With a private transfer service, passengers can enjoy a comfortable and convenient journey tailored to their needs. Starting at just €55.86 for up to 2 people, the service offers various vehicle options to choose from. While the transfer duration is approximately 1 hour, passengers can rest assured their luggage will be well taken care of. But the benefits don’t stop there – with a knowledgeable driver, 24/7 customer support, and a flexible cancellation policy, this private transfer is set to provide a stress-free experience. Intrigued to learn more?

Key Points

• Private transfer service available from Cat Bi Airport to Tuan Chau, Ha Long Bay with an estimated duration of 1 hour.
• Transfer prices start from €55.86 per group of up to 2 passengers, with a range of vehicle options (4-seater, 7-seater, and 16-seater cars) to accommodate different group sizes.
• Passengers are allowed 1 piece of luggage (up to 20kg) and 1 small personal bag per person, with additional luggage incurring extra costs.
• The service includes a Vietnamese-speaking driver to greet and assist passengers, as well as 24/7 customer support available on WhatsApp.
• The cancellation policy offers free cancellation up to 24 hours before the scheduled pickup, with a 100% charge for cancellations within 24 hours or no-shows.

You can check if your dates are available here:

Transfer Details

The private transfer service from Cat Bi Airport to Tuan Chau, Ha Long Bay takes approximately 1 hour to complete.

Prices start from €55.86 per group of up to 2 passengers, and you can reserve your transfer now and pay later.

Customers can choose from a range of vehicle options, including a 4-seater car, a 7-seater car, or a 16-seater car, accommodating groups of different sizes.

Each passenger is allowed 1 piece of luggage (up to 20kg) and 1 small personal bag.

The transfer includes a Vietnamese-speaking driver and meet-and-greet service with baggage assistance upon arrival.

Customers can also access 24/7 customer service on WhatsApp.

Vehicle Options

Customers can choose from a variety of vehicle options to suit their group size, including:

• A 4-seater car (Toyota Vios or similar) accommodating up to 2 passengers
• A 7-seater car (Toyota Innova or similar) accommodating up to 3 passengers
• A 16-seater car (Ford Transit or similar) accommodating up to 8 passengers

The 4-seater car is ideal for smaller groups, while the 7-seater and 16-seater options are suitable for larger parties.

All vehicles are well-maintained and provide a comfortable ride. Passengers can travel in style and convenience to their destination in Ha Long Bay, with the assurance that their luggage and personal belongings will be securely transported.

Luggage Allowance

Each passenger is allowed 1 luggage (24 inches, 22 x 11 x 9 inches) up to 20 kg and 1 small personal bag.

Extra luggage may incur additional costs.

The transfer service has a reasonable luggage allowance to ensure a comfortable journey.

Passengers can bring their essential items without worrying about exceeding the limit.

However, if they need to transport more belongings, they should inform the service provider in advance to arrange for any additional charges.

This luggage policy helps maintain the safety and efficiency of the transfer, while providing flexibility to meet the travelers’ needs.

Driver and Assistance

A Vietnamese-speaking driver will greet and assist passengers upon arrival, ensuring a smooth and hassle-free transfer experience.

Additional language support can be arranged for an extra fee.

The driver will provide baggage assistance to help travelers with their luggage, making the start of their journey more convenient.

Customers can rest assured that they’ll be in good hands, as the driver is knowledgeable about the local area and will do their best to make the transfer as comfortable as possible.

With 24/7 customer service available on WhatsApp, any questions or concerns can be addressed promptly, further enhancing the overall experience.

More Great Thing To Do Nearby

Customer Service

With 24/7 customer service available on WhatsApp, travelers can readily address any questions or concerns that may arise, ensuring a seamless and responsive transfer experience.

The dedicated team is on hand to provide timely assistance, whether it’s clarifying pickup details, addressing luggage requirements, or managing last-minute changes. Customers can expect prompt responses and personalized attention, allowing them to focus on their journey with peace of mind.

The availability of multilingual support further enhances the accessibility of the service, catering to the diverse needs of international travelers.

This comprehensive customer care underscores the commitment to delivering a stress-free and enjoyable transfer, from the moment of booking to the final destination.

Additional Charges

Alongside the comprehensive customer service, travelers should be aware of the additional charges that may apply to their private transfer from Cat Bi Airport to Tuan Chau, Ha Long Bay.

Overtime fees are determined by the vehicle size, ranging from $10 to $16 per hour depending on the selected car or van. Similarly, a late or early pickup surcharge of $10 to $16 will be incurred for trips scheduled between the hours of 10 PM and 5 AM.

While the base fare includes meet-and-greet service and baggage assistance, extra luggage may incur additional costs.

Travelers can rest assured that 24/7 customer support is available, and free cancellation is offered up to 24 hours in advance.

Cancellation Policy

Travelers can take advantage of the free cancellation policy offered by the private transfer service, allowing them to cancel their booking up to 24 hours in advance without incurring any penalties. This flexible policy provides peace of mind and the ability to adjust travel plans as needed.

The key details regarding cancellation are:

1. Free cancellation up to 24 hours before the scheduled pickup time.
2. Cancellations made within 24 hours of the scheduled pickup will incur a 100% charge.
3. No-shows or cancellations on the day of travel will also result in a 100% charge.
4. Refunds, if applicable, will be processed within 5-10 business days.

This user-friendly cancellation policy ensures travelers can book with confidence and make any necessary changes without facing unexpected fees.

Contact Information

Comprehensive customer support is available round-the-clock via WhatsApp, allowing travelers to promptly address any questions or concerns.

The private transfer service provides 24/7 assistance, ensuring a seamless booking and travel experience. Customers can reach out to the dedicated team through the messaging app to inquire about their reservation, request additional services, or receive timely updates.

The staff is fluent in Vietnamese and can accommodate other language preferences upon request, albeit with a small surcharge. With this convenient communication channel, travelers can have peace of mind knowing that professional support is just a click away throughout their journey from Cat Bi Airport to Tuan Chau, Ha Long Bay.

Frequently Asked Questions

Is the Transfer Service Available 24/7?

The transfer service is available 24/7. Customers can contact the 24/7 customer service on WhatsApp for assistance at any time. Additional fees may apply for late-night or early-morning pickups between 22:00 and 5:00.

Can I Modify My Booking After Reservation?

Yes, the booking can be modified after reservation. Customers can request changes to their booking, such as adjusting the pickup time or number of passengers, up to 24 hours before the scheduled transfer without incurring any additional fees.

Do the Vehicles Have Air-Conditioning?

Yes, the vehicles offered for this private transfer service all have air conditioning. The 4-seater, 7-seater, and 16-seater cars are equipped with modern climate control systems to ensure a comfortable ride.

Is There a Child Seat Available Upon Request?

Yes, child seats are available upon request for the private transfer service. Passengers can request a child seat at no additional cost when booking to ensure a safe and comfortable journey for their little ones.

What Is the Maximum Number of Passengers Allowed per Vehicle?

The maximum number of passengers allowed per vehicle varies by size. A 4-seater car can accommodate up to 2 passengers, a 7-seater car up to 3 passengers, and a 16-seater car up to 8 passengers.

Recap

The private transfer from Cat Bi Airport to Tuan Chau, Ha Long Bay provides a convenient and comfortable journey.

Prices start from €55.86 for up to 2 passengers, with various vehicle options available.

The transfer duration is approximately 1 hour, and passengers are allowed 1 piece of luggage and 1 small personal bag.

The service includes a Vietnamese-speaking driver, baggage assistance, and 24/7 customer support.

Additional charges may apply, and a flexible cancellation policy ensures a stress-free transfer experience.

You can check if your dates are available here: