Private Transfer From Aruba Queen Airport (Aua) to Aruba Island

Travelers arriving at Aruba Queen Airport (AUA) can conveniently book a private transfer to their desired destinations on the island. This 24/7 service provides air-conditioned vehicles that accommodate one passenger with luggage and a carry-on, ensuring a hassle-free start to their Aruba adventure. While some reviews suggest reliability concerns, the service aims to offer accessibility and personalized travel experiences. With complimentary waiting time and accommodations, it’s worth considering this transfer option to seamlessly transition from the airport to your Aruba getaway. But what else should you know about this service before booking?

About Your Stay

• Private transfer service operates 24/7 from Aruba Queen Airport (AUA) to various locations on Aruba Island.
• Accommodates one person, one piece of luggage, and one carry-on, with 15 minutes of complimentary waiting time at accommodations and 60 minutes at the airport.
• Additional waiting time beyond the complimentary limits incurs a fee of $40 per hour, payable to the driver.
• Drivers meet travelers in the arrival hall with a sign displaying the lead traveler’s name, and pickup time from accommodation must be communicated at least two hours before flight departure.
• Service offers infant seats, accommodates service animals, and is stroller and wheelchair accessible, catering to a wide range of guests.

Service Overview

This private transfer service provides transportation from Aruba Queen Airport (AUA) to locations across Aruba Island.

It includes transportation for one person with one piece of luggage and one carry-on. The air-conditioned vehicle is available 24/7.

The service offers 15 minutes of waiting time at the accommodation and 60 minutes of waiting time at the airport after flight arrival.

Any additional waiting time at the airport exceeding 60 minutes incurs a fee of $40 per hour, paid directly to the driver.

Additional stops during the trip depend on distance and are also paid directly to the driver.

Waiting Time and Fees

The private transfer service offers 15 minutes of complimentary waiting time at the accommodation and 60 minutes of complimentary waiting time at the airport after flight arrival.

Any additional waiting time at the airport exceeding 60 minutes incurs a fee of $40 per hour, paid directly to the driver.

Additional stops during the trip also depend on distance and are paid directly to the driver.

Travelers should be aware of these fees and plan accordingly to avoid unexpected costs.

Pickup and Drop-off Details

At the airport, the driver will meet you in the arrival hall with a signboard displaying the lead traveler’s name.

Your pickup time from your accommodation must be advised at least two hours before your flight departure.

This service offers options for selecting your pickup and drop-off points during booking.

Whether you’re headed to your hotel or another destination on the island, the driver will ensure you reach your desired location safely and efficiently.

Accessibility and Special Requirements

Infant seats are available for those traveling with young children.

Service animals are also allowed to accompany passengers.

The transfer service is stroller and wheelchair accessible, catering to the needs of travelers with mobility challenges.

Most travelers can participate in this private transfer service, ensuring a comfortable and convenient experience for a wide range of guests.

Whether you’re traveling solo or with companions, the service aims to accommodate your special requirements to the best of its ability.

This attention to accessibility demonstrates the provider’s commitment to ensuring a seamless and inclusive transportation solution for all Aruba airport arrivals.

Reviews and Feedback

Reviewers have offered mixed feedback on this private transfer service from Aruba Airport. The service has received a total of 1 review, with an overall rating of 1.0 based on ratings from Viator and Tripadvisor. The lone review described the service as "Very Disappointing", as the provider cancelled the ride 3 hours before the traveler’s arrival. However, the host responded by issuing an apology and approving a refund due to a driver breakdown.

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Negative Reviews	1

Booking and Reservation

To book this private transfer service, travelers can select their pickup and drop-off points during the reservation process.

The service operates 24/7, and travelers must advise the pickup time from their accommodation at least two hours before their flight departure.

During the booking, travelers can indicate if they need infant seats, require accessibility for strollers or wheelchairs, or are traveling with service animals.

The provider allows for 15 minutes of waiting time at the accommodation and 60 minutes at the airport after flight arrival.

Any additional waiting time at the airport exceeding 60 minutes will incur a fee of $40 per hour, payable directly to the driver.

Cancellation and Refund Policy

The cancellation and refund policy of the private transfer service allows for flexibility in case travelers’ plans change.

Clients can cancel their booking up to 24 hours before the scheduled pickup time without incurring any fees. However, cancellations made within 24 hours of the pickup time will result in a 100% charge.

In the event of a driver breakdown or the service being unavailable, the provider will issue a full refund.

Plus, if the driver is delayed at the airport for over an hour, the client is entitled to a partial refund of $40 per hour for the additional waiting time.

Tips and Recommendations

Along With the flexible cancellation policy, travelers may want to keep a few tips in mind for their private transfer experience.

Arrive at the airport on time to avoid additional fees for prolonged waiting. Be aware of the 15-minute grace period at your accommodation.

Communicate any special requests, such as infant seats or service animals, when booking to ensure the driver is prepared.

Plus, have small bills on hand to tip the driver directly for any additional stops or wait time exceeding the allotted 60 minutes.

Following these simple tips can help ensure a smooth and stress-free private transfer from Aruba Queen Airport to your Aruba destination.

Questions About Your Stay

Can I Request a Specific Vehicle Type?

Yes, you can request a specific vehicle type, such as an SUV or a larger van, during the booking process. However, additional fees may apply for upgraded vehicle options.

How Do I Contact the Driver During the Trip?

Guests can contact the driver during the trip by calling the provided phone number. The driver is available 24/7 to address any questions or concerns that may arise throughout the transfer.

What Forms of Payment Are Accepted?

Direct payments to the driver are accepted, including cash and credit/debit card. The service’s booking platform may also accept advanced electronic payments. Travelers should confirm the accepted payment methods during the booking process.

Can I Make Modifications to My Booking?

Yes, customers can make modifications to their booking, though additional fees may apply. Modifications must be requested at least two hours before the scheduled pickup time and are subject to availability.

Is There a Maximum Number of Passengers Allowed?

The service allows a maximum of 1 passenger with 1 luggage and 1 carry-on. Additional passengers or luggage can be accommodated for an extra fee, which is paid directly to the driver. There’s no specified maximum number of passengers.

Booking Your Stay

The Private Transfer service from Aruba Queen Airport (AUA) offers a convenient and comfortable way to travel around Aruba Island. With 24/7 availability, air-conditioned vehicles, and complimentary waiting time, the service give you a hassle-free experience. Despite some mixed reviews, the service’s accessibility and tailored travel experiences make it a viable option for travelers. Communicating arrival times and understanding the booking and cancellation policies are key to ensuring a smooth transfer.