Traveling from Tashkent (TAS) Airport to the heart of Tashkent City can be a seamless experience with the private transfer service. This one-way transfer ensures a hassle-free journey, complete with meet-and-greet assistance and luggage handling. While customer feedback suggests occasional issues with driver availability and refund processes, the overall service prioritizes organization and comfort. With a clear luggage policy and transparent pricing, this transfer option could be an ideal choice for those seeking a smooth start or end to their Tashkent adventure. However, there’s more to consider when determining the best transport solution for your needs.
Key Points
- Provides a private one-way transfer service from Tashkent (TAS) Airport to Tashkent City, including meet-and-greet, luggage assistance, and all taxes/fees.
- Allows one standard suitcase per passenger, with additional fees for oversized or extra luggage.
- Driver waits up to 60 minutes in the arrivals hall to meet and assist passengers.
- Offers infant/child seats but is not wheelchair accessible, ensuring safety and comfort for most travelers.
- Booking and payment are straightforward, but the service has received limited customer feedback with concerns about refund policy adherence.
Service Overview
The service offers a private transfer from Tashkent (TAS) Airport to Tashkent City.
It includes all taxes, VAT, parking/airport tolls, a meet and greet service, and a one-way transfer. Tips and gratuities aren’t included in the price, which is per person.
The transfer service provides a convenient and hassle-free way to get from the airport to the city center.
Passengers can expect a smooth and efficient journey, with a driver waiting to meet them in the arrivals hall and assist with their luggage.
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Luggage Policy
According to the provided information, only 1 standard suitcase per passenger (size 46x69x29cms or 18x27x11in) is allowed. Additional fees apply for oversized and extra luggage. The luggage policy is summarized in the table below:
Luggage Type | Allowance | Additional Fees |
---|---|---|
Standard Suitcase | 1 per passenger | N/A |
Oversized Luggage | Not Specified | Applicable |
Extra Luggage | Not Specified | Applicable |
This policy ensures a smooth and organized transfer, minimizing any complications during the journey from Tashkent Airport to the city center.
Meeting and Pickup
Passengers will be met by the driver in the arrivals hall of Tashkent International Airport, located at Kumarik kochasi 13 in Tashkent, Uzbekistan.
The driver will hold a nameboard and wait for up to 60 minutes after the passenger’s actual landing time. This meet-and-greet service is included in the private transfer package.
Passengers are advised to look for the driver upon exiting the customs and immigration area. If the driver isn’t located within the 60-minute window, passengers should contact the service provider immediately to resolve the issue.
Accessibility and Safety
Infant seats are available for children up to 6 years old, who must use baby or child seats for safety.
The service also offers stroller accessibility, though it isn’t wheelchair accessible. Most travelers can participate in this transfer service.
The key accessibility and safety features include:
- Infant and child seats available for passenger safety.
- Stroller accessibility for families.
- Service suitable for most travelers, though not wheelchair accessible.
This transfer service prioritizes the safety and comfort of all passengers, ensuring a smooth and accessible journey from Tashkent Airport to the city center.
Customer Feedback
The available customer feedback on this private transfer service from Tashkent Airport to the city center paints a concerning picture. According to the single review provided, the driver was not present at the airport, resulting in a 30-minute wait and the customer having to resort to using a taxi. To make matters worse, the refund request was rejected. This feedback indicates a significant dissatisfaction with the service quality.
Rating | Number of Reviews | Highlights |
---|---|---|
1.0 | 1 | – Driver not present at airport – 30-minute wait, had to use taxi – Refund request rejected – Dissatisfaction with service quality |
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Booking and Payment
To book the private transfer from Tashkent Airport to the city center, customers can do so directly through the service provider’s website or by contacting their customer support team.
The booking process involves a few simple steps:
- Select the desired pickup and drop-off locations, as well as the number of passengers.
- Choose the preferred transfer time and date.
- Provide personal and contact information, and complete the payment.
The service accepts various payment methods, including credit/debit cards and online payment gateways.
Customers will receive a confirmation email with all the necessary details, including the driver’s contact information and meeting instructions.
Cancellation and Refunds
What’re the cancellation and refund policies for the private transfer service from Tashkent Airport to the city center?
Cancellations made more than 24 hours prior to the scheduled pickup time are eligible for a full refund. However, cancellations made within 24 hours of the scheduled pickup are non-refundable.
The single customer review indicates that a refund request was rejected, suggesting the provider may not always honor the stated policy.
Travelers should review the cancellation terms carefully and be prepared to follow up if issues arise, as customer satisfaction seems to be a concern based on the limited feedback available.
Additional Information
Apart from the cancellation and refund policies, there are a few other details worth noting about this private transfer service.
The service includes all taxes, VAT, parking/airport tolls, meet-and-greet, and one-way transfer, though tips and gratuities aren’t included.
Passengers are allowed one standard suitcase per person, with additional fees for oversized or extra luggage.
The driver will wait in the arrivals hall for up to 60 minutes after the actual landing time.
Plus, infant seats are available, and children up to 6 years old must use baby or child seats, but the service isn’t wheelchair accessible.
Frequently Asked Questions
Can the Driver Accommodate Language Preferences?
The driver may accommodate language preferences, but this is not explicitly mentioned in the service overview. Travelers should communicate any special requests, including language needs, directly with the service provider prior to booking.
What Are the Payment Methods Accepted for This Service?
The payment methods accepted for this private transfer service include cash and major credit cards. Customers can inquire about the specific payment options when booking the service.
Is There a Discount for Group Bookings?
The service provider doesn’t offer any discounts for group bookings. The price is charged per person, regardless of the group size. Additional fees may apply for oversized or extra luggage.
How Can I Communicate With the Driver During the Transfer?
You can communicate with the driver during the transfer by requesting the provider’s contact information. They may provide a phone number or other means of communication to reach the driver directly if needed.
Is It Possible to Make Stops During the Transfer?
It’s generally possible to make stops during the transfer, but additional fees may apply. The driver can likely accommodate reasonable requests, though making multiple stops may delay the overall journey. It’s best to discuss any desired stops with the provider in advance.
Recap
The private transfer from Tashkent (TAS) Airport to Tashkent City offers a convenient and efficient service, with a meet-and-greet by a driver, luggage assistance, and inclusive taxes. However, customers have reported mixed experiences, particularly regarding driver availability and the refund process. Travelers should consider these factors when booking their airport transfer to ensure a seamless and satisfactory journey.
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