Traveling between Noi Bai Airport or Hanoi City Center and Hai Phong just got more convenient with a private transfer service. Passengers can choose from a range of comfortable, air-conditioned vehicles that accommodate 2 to 8 people. The transfer, which takes about 2 hours, includes meet-and-greet, toll fees, and luggage allowance. But the benefits don’t stop there; multilingual drivers and 24/7 customer support ensure a smooth and personalized journey. With flexible cancellation and payment policies, this service caters to the needs of international travelers. Discover why this transfer service might be the right choice for your next trip between these two destinations.
This experience made our list of the 3 Best Private Car With Driver Services In Hai Phong.
Key Points
- Offers private 1-way transfer service between Noi Bai Airport/Ha Noi City Center and Hai Phong with 4-seater, 7-seater, and 16-seater vehicle options.
- Transfer duration is approximately 2 hours and includes meet-and-greet, air-conditioned vehicles, and toll fees.
- Luggage allowance is 1 piece per person (24 inches, 22 x 11 x 9 inches, 20kg max) and 1 small personal bag.
- Additional fees may apply for over-time, late, or early transfers, with varying rates for different vehicle sizes.
- Provides Vietnamese-speaking drivers with option to request additional language support for a surcharge, and 24/7 English-speaking customer support via WhatsApp.
Service Details
The private 1-way transfer service between Noi Bai Airport/Ha Noi City Center and Hai Phong offers several vehicle options, including 4-seater, 7-seater, and 16-seater models, with a maximum passenger capacity of 2, 3, and 8 respectively.
The duration of the transfer is approximately 2 hours.
The service includes a meet-and-greet, air-conditioned vehicles, and toll fees.
Passengers are allowed 1 piece of luggage per person, not exceeding 24 inches, 22 x 11 x 9 inches, and 20kg.
Additional fees may apply for over-time, late/early surcharges, and requests for non-Vietnamese speaking drivers.
24/7 customer service is available, and free cancellation is possible up to 24 hours in advance.
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Vehicle Options
Passengers can choose from a variety of vehicle options for the private transfer service, including 4-seater, 7-seater, and 16-seater models. The 4-seater vehicle can accommodate up to 2 passengers, while the 7-seater and 16-seater models can carry up to 3 and 8 passengers, respectively.
All vehicles are air-conditioned and equipped to ensure a comfortable journey.
The duration of the transfer service between Noi Bai Airport/Ha Noi City Center and Hai Phong is approximately 2 hours.
Passengers are allowed 1 piece of luggage (24 inches, 22 x 11 x 9 inches, 20kg max) and 1 small personal bag per person.
Additional fees may apply for over-time, late, or early transfers.
Luggage Allowance
As for the luggage allowance, passengers can bring 1 piece of luggage per person, with a maximum size of 24 inches and weight of 20kg. Plus, each passenger is permitted to carry 1 small personal bag. This luggage policy ensures a comfortable and organized transfer for all passengers.
Luggage Type | Maximum Dimensions | Maximum Weight |
---|---|---|
Main Luggage | 22 x 11 x 9 inches | 20 kg |
Personal Bag | – | – |
The service provider’s attention to detail in managing luggage makes for a seamless and stress-free transfer experience from Noi Bai Airport or Hanoi City Center to Hai Phong.
Additional Fees
Plus, passengers should be aware of potential extra charges that may apply during their transfer service. For instance, an over-time fee of $10/$12/$16 per hour will be billed for 4/7/16-seater vehicles respectively if the trip exceeds the estimated 2-hour duration. Similarly, a late/early surcharge of $10/$12/$16 for 4/7/16-seater vehicles applies for pick-ups or drop-offs scheduled between 22:00 and 05:00.
These additional fees are intended to cover:
- Overtime costs for the driver and vehicle.
- Inconvenience for late-night or early-morning services.
- Flexibility in accommodating special requests.
Passengers are advised to consider these potential charges when booking their private transfer service to Hai Phong.
More Great Thing To Do NearbyDriver Language Support
Staffed by Vietnamese-speaking drivers, the private transfer service offers the option to request additional language support, such as English, French, or other languages, for an added surcharge.
This allows passengers who don’t speak Vietnamese to communicate easily with the driver during the 2-hour journey from Noi Bai Airport or Hanoi City Center to Hai Phong.
The multilingual driver support ensures a smooth and comfortable experience, catering to the diverse needs of international travelers.
Customers can simply make this request when booking the service, ensuring their preferred language is available for the duration of the private transfer.
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Customer Service
The service provider offers 24/7 customer support via WhatsApp, where English-speaking representatives are available to assist travelers with any inquiries or concerns throughout their journey.
Travelers can reach out to the customer service team at any time, day or night, to get answers to their questions, request assistance, or provide feedback. The service provider is committed to ensuring a smooth and stress-free experience for all its customers.
Some key benefits of the customer service offering include:
- Responsive and attentive support
- Multilingual assistance available upon request
- Convenient WhatsApp-based communication channel
With this comprehensive customer service, travelers can feel confident and well-supported during their private transfer from Noi Bai Airport/Ha Noi City to Hai Phong.
Cancellation and Payment
How does the cancellation policy work for this private transfer service from Noi Bai Airport/Ha Noi City to Hai Phong? Travelers can cancel their booking up to 24 hours in advance without incurring any fees, allowing them the flexibility to adjust their plans if needed. Beyond the 24-hour window, cancellation fees may apply, so it’s recommended to review the service provider’s policies prior to booking.
When it comes to payment, this service offers a convenient ‘reserve now, pay later’ option, enabling customers to secure their booking upfront and pay upon arrival. Plus, the service provider accepts various payment methods, including cash and online payments, ensuring a seamless transaction for travelers.
With these flexible cancellation and payment policies, customers can book this private transfer service with confidence.
Frequently Asked Questions
Is the Service Available on Public Holidays?
Yes, the private transfer service is available on public holidays. The service operates 24/7, providing uninterrupted transportation between the specified locations regardless of the day or time.
Can I Request a Multilingual Driver?
Yes, customers can request a multilingual driver for an additional surcharge. The service offers Vietnamese-speaking drivers, and other language options are available upon request. Customers should inquire about the surcharge for multilingual drivers when making their booking.
Is There an Option for Child Seats?
Yes, child seats are available upon request at an additional cost. Passengers can request child seats when booking the transfer service and the provider will ensure the appropriate seats are provided for a safe and comfortable journey.
Can I Make Changes to My Booking?
Yes, you can make changes to your booking. Most transfer services allow you to modify your reservation, like passenger count or pickup/drop-off location, up to 24 hours prior to the scheduled departure. There may be additional fees for changes.
What Is the Policy for Pets?
The service does not allow pets. Passengers are limited to 1 piece of luggage per person, with specific size and weight restrictions. Any additional items or requests may incur additional fees.
Recap
The private transfer service from Noi Bai Airport/Ha Noi City Center to Hai Phong offers a hassle-free and comfortable journey.
With a range of vehicle options, luggage allowance, and additional services like multilingual drivers and 24/7 customer support, it caters to the needs of international travelers.
The flexible cancellation and payment policies further enhance the overall experience, ensuring a smooth and personalized ride.
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