Puerto Aventuras: Manatee Encounter

Imagine swimming alongside gentle manatees in a unique, immersive setting. The Puerto Aventuras: Manatee Encounter offers this enchanting experience, complete with a safety briefing, buffet lunch, and professional photos. Suitable for ages 6 and up, this 30-minute interaction allows participants to get up close with these captivating creatures while adhering to strict environmental guidelines. With access to marina facilities and opportunities to capture memories, this family-friendly adventure promises an unforgettable glimpse into the world of these remarkable marine mammals.

Key Points

• Visitors can swim alongside gentle manatees in an immersive 30-minute encounter at Puerto Aventuras, with a safety briefing provided before water entry.
• The experience accommodates adults, children, and infants, with a minimum age of 6 years and specific guidelines for pregnant women under 5 months.
• The package includes a buffet lunch, access to marina facilities, and professional photos available for purchase, with free cancellation up to 24 hours in advance.
• Participants must bring biodegradable sunscreen and cannot use personal cameras in the water, as the local partner offers professional photos instead.
• Individuals with health conditions should contact the local partner prior to booking to ensure the activity is suitable and safe for their needs.

You can check if your dates are available here:

Overview of the Experience

This interactive encounter allows visitors to swim alongside manatees, fostering an immersive and emotional experience.

The 30-minute experience is available in English and Spanish, and free cancellation is offered up to 24 hours in advance for a full refund. Priced from €61.64 per person, the activity provides a unique opportunity to get up close with these gentle creatures, interact and feed them.

A safety briefing is given before entering the water, ensuring participants’ comfort and safety. The experience is suitable for families, though it’s not recommended for children under 6 or pregnant women.

Manatee Interaction and Safety

Participants can expect an up-close and immersive encounter with the gentle manatees. After a safety briefing, visitors will have the opportunity to interact and feed these fascinating creatures.

The experience is suitable for families, though certain restrictions apply, such as a minimum age of 6 years and a waiver required for expectant mothers under 5 months.

To ensure a safe and memorable experience, the following guidelines are in place:

1. Maintain a respectful distance and avoid sudden movements.
2. Follow the instructions of the trained staff at all times.
3. Use only biodegradable sunscreen to protect the manatees.
4. Refrain from bringing any personal cameras into the water.

Suitability and Participant Guidelines

The manatee encounter experience accommodates a range of participants, with specific guidelines in place to ensure the safety and enjoyment of all. Adults, children, and infants can all participate, with the exception of children under 6 and pregnant women. Pricing varies based on age, and younger children must be accompanied by a paying adult. The experience is not suitable for expectant mothers beyond 5 months, though those under 5 months can participate with a waiver and an adult companion.

Participant	Age	Rate
Adults	13-99	Standard
Children	6-12	Discounted
Infants	5 and under	Free

Inclusions and Amenities

The Puerto Aventuras manatee encounter package includes a buffet lunch with 2 non-alcoholic drinks, as well as full access to the Puerto Aventuras marina facilities, which feature a pool, showers, lockers, and restrooms.

Professional photos of your experience are available for purchase, and park admission for companions is included.

The experience provides an emotional and immersive encounter with manatees, allowing you to interact and feed these gentle creatures.

To enhance your enjoyment, the package offers:

1. Buffet lunch with 2 non-alcoholic drinks
2. Full access to Puerto Aventuras marina facilities
3. Professional photos available for purchase
4. Park admission for companions included

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Meeting Point and Directions

To start your experience, you’ll need to head to the meeting point at Dolphin Discovery Puerto Aventuras. This is the location where you’ll begin your manatee encounter.

The facility is situated within the Puerto Aventuras marina, providing easy access to the necessary amenities. Once you arrive, you’ll need to check-in and receive a safety briefing before entering the water to interact with the manatees.

Be sure to bring any necessary items, such as biodegradable sunscreen and beachwear, as specified in the important information. Following the directions to the meeting point will ensure a seamless start to your immersive manatee experience.

What to Bring and Restrictions

Participants should bring a few key items for their manatee encounter experience. These include biodegradable sunscreen, comfortable clothes, beachwear, and cash.

It’s important to note that cameras aren’t allowed in the water, as professional photos will be available for purchase.

Plus, expectant mothers under 5 months can participate with a waiver and an adult companion.

Participants are also advised to contact the local partner if they’ve any health conditions that may affect their ability to safely participate in the activity.

Health Condition Inquiries

Individuals with certain health conditions should contact the local partner to inquire about their ability to safely participate in the manatee encounter experience.

Pregnant women under 5 months can participate with a waiver and an adult companion. However, the activity isn’t suitable for children under 6 years old or pregnant women.

It’s essential for participants to disclose any medical conditions or concerns to the local partner prior to booking to ensure their safety and enjoyment during the encounter.

The team can provide guidance on whether the experience is appropriate based on an individual’s specific health status.

Cancellation and Refund Policy

Travelers can cancel their reservation up to 24 hours prior to the scheduled activity for a full refund. This flexible policy allows guests to plan their trip with confidence, knowing they can receive a full refund if their plans change.

The cancellation process is straightforward:

1. Contact the local partner directly to initiate the cancellation.
2. Provide the reservation details and request a full refund.
3. The refund will be processed within the agreed timeframe, typically within 7-10 business days.
4. Review the refund policy carefully to ensure a smooth cancellation experience.

This cancellation and refund policy reflects the commitment to providing an exceptional customer experience for all visitors to the Puerto Aventuras Manatee Encounter.

Frequently Asked Questions

Can I Touch the Manatees During the Interaction?

Yes, participants can interact with and feed the manatees during the experience. However, they’re advised to avoid touching the manatees unless the staff instructs them to do so for the animals’ safety and wellbeing.

Are Professional Photos Included in the Package Price?

Professional photos are available for purchase, but they’re not included in the package price. Participants can enjoy taking photos themselves, but cameras aren’t allowed in the water during the manatee encounter.

Is There a Maximum Group Size for the Experience?

There’s no specified maximum group size for the experience. The materials state it’s an "emotional and immersive experience suitable for families", suggesting the group size is flexible to accommodate small and larger groups.

Can I Bring My Own Food and Drinks?

The experience does not allow participants to bring their own food and drinks. A buffet lunch with 2 non-alcoholic drinks is included in the package.

Can I Extend the Duration of the Experience?

The duration of the experience cannot be extended. The activity is offered as a 30-minute interactive swim with manatees, and there’s no option to purchase an extended session. Any extensions would need to be arranged directly with the local operator.

Recap

The "Puerto Aventuras: Manatee Encounter" offers a unique opportunity to swim with gentle manatees in a safe, eco-friendly setting. With a focus on participant comfort and environmental preservation, this 30-minute interaction is suitable for ages 6 and up, making it a perfect family adventure. Guests can enjoy a buffet lunch, access to marina facilities, and professional photos to capture their memorable experience.

You can check if your dates are available here: