Puerto Plata Ocean World Tickets

Puerto Plata Ocean World offers a thrilling all-day adventure for visitors to the Dominican Republic. With flexible pricing starting at $110 per person and free cancellation up to a day in advance, it’s an accessible option for travelers looking to enjoy the marine world. The tour’s packed itinerary includes encounters with charismatic creatures like dolphins and sea lions, as well as adrenaline-pumping shows. And with wheelchair accessibility and a lengthy duration, it caters to a diverse audience. But there’s more to discover about what makes this attraction a must-visit for nature enthusiasts.

Key Points

• Admission to Puerto Plata Ocean World starts at $110 per person, with free cancellation up to 24 hours in advance.
• The tour lasts 8.5 hours and includes pickup service, with a $15 surcharge for hotel guests in Sosua and Cabarete on certain days.
• Attractions include access to Dolphin Beach, snorkeling in the Tropical Reef Aquarium, and shows featuring dolphins, sharks, and tropical birds.
• Wheelchair accessibility is provided, but there are restrictions for pregnant women, unaccompanied minors, and participants must remove jewelry to protect the animals.
• Cruise line guests can contact the shore excursion team for assistance with booking tickets and coordinating transportation, with potential delays from cruise ship itineraries to be considered.

You can check if your dates are available here:

Ticket Pricing and Cancellation

According to the ticket information, the price of admission to Puerto Plata Ocean World starts from $110.00 per person.

Guests can take advantage of the free cancellation policy, allowing them to cancel up to 24 hours in advance for a full refund.

The tour also offers a reserve now, pay later option, enabling visitors to secure their spot without making an immediate payment.

Plus, a surcharge of $15 per person applies for guests staying in hotels in Sosua and Cabarete, but only on Tuesday, Thursday, and Sunday.

With these flexible pricing and cancellation options, visitors can plan their trip with ease.

Duration and Pickup Details

The Puerto Plata Ocean World tour lasts a total of 8.5 hours, offering visitors ample time to explore the complex. The pickup service is included, and reservations staff will inform guests about the pickup time and location, typically at their hotel lobbies. For guests staying in hotels in Sosua and Cabarete, there’s a $15 per person surcharge, but this is only applicable on Tuesday, Thursday, and Sunday.

Duration	Pickup Included	Pickup Locations	Surcharge
8.5 hours	Yes	Hotel lobbies	$15 per person (Sosua/Cabarete, Tue/Thu/Sun)

This comprehensive tour ensures visitors make the most of their day at the Ocean World complex.

Included Attractions and Activities

The Puerto Plata Ocean World tickets grant visitors full-day access to explore the complex’s diverse attractions and engage in a range of activities.

Guests can relax on the Dolphin Beach, complete with complimentary lounge chairs.

They’ll also have the opportunity to:

1. Snorkel among hundreds of tropical fish in the Tropical Reef Aquarium.
2. Interact with Patagonian Sea Lions during a 30-minute encounter.
3. Enjoy the Dolphin Show, Shark Show, and Tropical Bird Show.
4. Savor a included lunch as part of the experience.

These activities and attractions provide a well-rounded and immersive day at the Ocean World complex.

Accessibility and Restrictions

Although the Puerto Plata Ocean World complex is wheelchair accessible, there are some restrictions in place. Pregnant women and unaccompanied minors are not allowed to participate. Children under 11 must be accompanied by an 18-year-old adult. Plus, participants must remove any jewelry to avoid harming the animals.

Accessibility	Restrictions
Wheelchair accessible	Not suitable for pregnant women
	Unaccompanied minors not allowed
	Children under 11 must be accompanied by an 18-year-old adult

Guests are advised to leave cameras and glasses behind when entering the water areas to protect the animals and ensure their safety.

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What to Bring and Prepare

Guests visiting the Puerto Plata Ocean World should bring a few essential items to ensure they’ve an enjoyable and comfortable experience. A bathing suit, towel, sunblock, and extra money for pictures and souvenirs are must-haves.

Additionally:

1. Cameras and glasses aren’t allowed in the water, so guests should leave these valuables behind.
2. Cruise line guests should contact their shore excursion team for assistance to ensure a seamless experience.
3. Participants mustn’t wear jewelry to avoid harming the animals.
4. Unaccompanied minors and pregnant women aren’t permitted.

Cruise Line Guests

Cruise line guests, such as those from Carnival or Royal Caribbean, should contact their shore excursion team when planning to visit the Puerto Plata Ocean World.

The shore excursion team can provide assistance in booking tickets and coordinating transportation to the complex. This is particularly important for cruise line guests, as they may need to ensure their schedules align with the park’s operating hours and any potential delays from the cruise ship’s itinerary.

Customer Ratings and Feedback

According to customer reviews, the Puerto Plata Ocean World tickets offer a mixed experience.

While the overall rating is 3.8/5, customers seem divided on the value for money.

On one hand, the service and organization receive high praise, with ratings of 5/5.

On the other hand, some guests have expressed dissatisfaction due to issues such as lost items and staff response during incidents.

The key feedback points are:

1. Overall rating: 3.8/5
2. Value for money: 4/5
3. Service: 5/5
4. Organization: 5/5
5. Notable complaint: Issues with lost items and staff response during incidents.

Notable Complaint and Dissatisfaction

Although the overall ratings for the Puerto Plata Ocean World experience were generally positive, a notable complaint from some guests highlighted issues with lost items and the staff’s response during certain incidents.

Some visitors reported problems with the handling of lost belongings, such as a backpack, leading to dissatisfaction with the service provided.

The staff’s response in these situations appeared inadequate to a few customers, detracting from their otherwise enjoyable visit.

Despite the majority of guests praising the organization and service, this specific area of concern was raised, underscoring the need for the attraction to address such issues promptly and effectively to maintain a high level of customer satisfaction.

Frequently Asked Questions

Are Food and Drinks Included in the Price?

Yes, the price includes lunch. According to the experience highlights, lunch is provided as part of the full-day tour at the Ocean World complex.

Is It Possible to Upgrade the Ticket Package?

Yes, it’s possible to upgrade the ticket package. Guests can add additional experiences like dolphin swims or behind-the-scenes tours for an extra fee. However, the base ticket already includes a full day’s access to the Ocean World complex.

Can I Purchase Photos or Videos of the Experience?

Yes, guests can purchase photos and videos of the experience. Guests can purchase these souvenirs at the park’s gift shop or online after their visit, and prices vary depending on the package selected.

Are There Any Discounts Available for Groups or Families?

Yes, there are group and family discounts available. Groups of 4 or more can save 10% on tickets, and children under 12 receive a 20% discount when accompanied by an adult.

What Is the Dress Code for the Various Shows and Activities?

The dress code is casual and comfortable. Guests should wear clothing that allows easy movement, such as swimsuits and lightweight, breathable fabrics. Jewelry and accessories that could harm animals should be avoided.

Recap

The Puerto Plata Ocean World Tickets offer a comprehensive day of entertainment and education at an affordable price. With a range of attractions, flexible cancellation policies, and accessibility features, it’s an appealing option for visitors of all ages and abilities. While some minor complaints have been reported, the overall experience seems to be positive, making it a worthwhile addition to any Puerto Plata itinerary.

You can check if your dates are available here: