Puerto Rico Island Wide Transfer offers a convenient transportation option for travelers exploring the island. With roomy Mercedes ECO vans accommodating up to 11 passengers, customers can select their desired travel zone and enjoy a seamless journey from San Juan airport, hotels, or cruise ports. Bilingual chauffeurs provide attentive service, ensuring a comfortable and stress-free experience. While the pricing and availability may vary, the service aims to cater to the diverse needs of visitors seeking an efficient way to navigate the island’s attractions.
Key Points
- This private transfer service offers a spacious 4-row Mercedes-Benz van that can accommodate up to 11 passengers and 14 bags.
- Customers can select from three travel zones (Zone 2, Zone 3, or Zone 4) to cover different areas across Puerto Rico.
- Bilingual chauffeurs greet passengers at various locations, including airports, cruise ports, hotels, and rental locations.
- Additional fees apply for items like car seats, overnight trips, and extra stops, but a lowest price guarantee is offered.
- The service has an overall 5.0 rating from 20 reviews, with praise for punctuality, helpful drivers, and clean vehicles.
Service Overview
The private transfer service offers a spacious 4-row Mercedes-Benz van that accommodates up to 11 passengers and 14 bags.
The licensed vehicles park close to the port or baggage claim, ensuring a seamless arrival. Charges apply for additional stops or night transfers.
The service is available from/to San Juan airport, hotels, and cruise ports, with bilingual chauffeurs greeting passengers at baggage claim, cruise ports, hotels, or rental locations.
Customers can select the correct zone for their travel, including Zone 2, Zone 3, or Zone 4, depending on their destination.
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Pickup and Drop-off
The service is available from and to San Juan airport, hotels, and cruise ports.
Bilingual chauffeurs greet passengers at the baggage claim, cruise ports, hotels, or rental locations.
Travelers must select the correct zone for their travel needs – Zone 2 covers areas like Rio Grande, Dorado, Caguas, and Bayamon, while Zone 3 includes Luquillo, Fajardo, and Aguas Buenas.
Zone 4 encompasses Ceiba, Naguabo, and Humacao.
This ensures the service provider can plan the most efficient route and pickup/drop-off locations for a seamless arrival or departure.
Additional Fees
Along With the base fare, there are a few additional fees to be aware of when booking this private transfer service.
For any infant, toddler, or child car seat requested, there’s a $10 fee per seat.
Overnight trips between 8:30 pm and 6:30 am incur a $25 overnight fee.
Plus, any extra stops along the way will result in a $15 to $25 charge, depending on the wait time.
Fortunately, the service offers free cancellation up to 24 hours before the experience, so you can make changes without penalty.
Policies and Cancellation
Though the service offers free cancellation up to 24 hours before the experience, it’s important to be aware of the provider’s policies.
The transfer service charges a $10 fee per infant, toddler, or child car seat. Plus, there’s a $25 overnight fee for trips between 8:30 pm and 6:30 am.
If passengers request additional stops, they’ll be charged $15 to $25 based on wait time. Travelers can reserve now and pay later, and the service offers a lowest price guarantee of $87.05, which saves $8.71.
Pricing and Availability
Starting at $78.34 per group (up to 11 passengers), the Puerto Rico Island Wide Transfer service offers a lowest price guarantee of $87.05, saving travelers $8.71.
The service is available for reservation, with a "reserve now, pay later" option. Pricing is based on the selected zone, with additional fees for car seats, overnight travel, and extra stops.
The service accommodates up to 11 passengers and 14 bags in a spacious 4-row Mercedes-Benz van.
With an overall rating of 5.0 from 20 reviews, the service provides a convenient and reliable transportation option for visitors to Puerto Rico.
Customer Reviews
Travelers have overwhelmingly praised the Puerto Rico Island Wide Transfer service, with an impressive overall rating of 5.0 from 20 reviews.
Eighteen of these reviews awarded the service 5 stars, with one 4-star review and one 1-star review. Positive feedback highlights the service’s punctuality, helpful drivers, and clean vehicles.
The drivers Eric, Louis, and Gabriel were singled out for providing excellent service. While one negative experience was noted regarding a missed pickup, this was attributed to issues with a third-party booking.
Driver Highlights
The Puerto Rico Island Wide Transfer service has garnered high praise for its exceptional drivers. Passengers have consistently highlighted the punctuality and helpfulness of the chauffeurs, particularly those named Eric, Louis, and Gabriel.
The drivers are described as professional and courteous, ensuring a smooth and seamless arrival for travelers. Customers have praised the drivers’ knowledge of the local area, allowing them to navigate efficiently and provide recommendations.
The clean and well-maintained vehicles further contribute to the overall positive experience. This commitment to excellence from the driving staff has been a significant factor in the service’s impressive 5-star rating.
Booking Considerations
Although the Puerto Rico Island Wide Transfer service offers a convenient and comfortable transportation option, there are a few booking considerations travelers should keep in mind.
Customers should select the correct zone based on their destination, as pricing and availability may vary. Additional fees may apply for car seats, overnight travel, and extra stops.
While the service offers a free cancellation policy up to 24 hours in advance, travelers should plan accordingly. The service’s lowest price guarantee ensures customers receive the best value.
Booking options, including the "reserve now, pay later" option, provide flexibility for travelers.
- Choose the correct travel zone
- Expect additional fees for car seats, overnight trips, and extra stops
- Take advantage of the free cancellation policy
- Benefit from the lowest price guarantee
- Consider the "reserve now, pay later" booking option
Frequently Asked Questions
Can I Request a Specific Driver?
While specific drivers can’t be requested, the service ensures all chauffeurs are bilingual and provide excellent service. Passengers can expect a punctual, comfortable transfer with helpful, courteous drivers like the ones noted in the customer reviews.
Do You Offer Any Discounts for Larger Groups?
Yes, the service offers discounts for larger groups. Groups of 6 or more passengers can enjoy a discounted rate, starting at $78.34 per group regardless of group size up to 11 passengers.
How Flexible Are the Pickup/Drop-Off Times?
The service offers flexible pickup and drop-off times, but additional fees may apply for transfers outside the standard hours of 6:30 am to 8:30 pm. Customers can request earlier or later transfers, though they’ll be subject to the overnight fee.
What Type of Payment Methods Do You Accept?
The service accepts various payment methods, including credit cards and PayPal. Customers can also choose the "Reserve now, pay later" option. Bilingual staff is available to assist with all booking and payment inquiries.
Is There a Way to Track the Vehicle En Route?
The service offers real-time vehicle tracking so customers can monitor their transfer’s progress. Travelers can access the vehicle’s location via a mobile app or by contacting the dispatch team for updates throughout the journey.
Recap
Puerto Rico Island Wide Transfer provides a convenient and reliable transportation service with Mercedes ECO vans. Passengers can choose their desired travel zone and experience seamless pickups and drop-offs, all while enjoying the assistance of bilingual chauffeurs. The service offers a stress-free and comfortable journey, making it an excellent choice for travelers exploring the island.
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