We recently checked out Quay West Suites Melbourne, which is a fancy 5-star hotel right in the heart of Southbank. If you’re traveling for work or just looking to relax, they have some great deals.
The hotel is super close to famous spots like the MCG and Eureka Skydeck, and the suites are spacious with balconies offering nice river views.
On the downside, some guests mentioned that the decor feels a bit dated, and parking can be a bit pricey.
However, the hotel has a lot going for it—like a pool, spa, gym, and the well-regarded Jarrah Restaurant. Plus, the staff is friendly and the location is hard to beat.
Overall, we think Quay West Suites is a fantastic choice for anyone wanting a luxury stay in Melbourne, especially if you want easy access to all the city’s attractions.
Key Points
- Quay West Suites Melbourne offers a range of accommodation options, including one-bedroom deluxe, two-bedroom deluxe, superior suites, and premium apartments.
- The hotel features an indoor swimming pool, spa, sauna, fitness center, and Jarrah restaurant/bar, providing a high-end guest experience.
- Guests can enjoy free Wi-Fi and private parking for a daily fee, in addition to COVID-19 safety measures implemented throughout the property.
- The hotel’s prime location near shopping, dining, and entertainment hubs makes it an ideal choice for both business and leisure travelers.
- Customers can find various pricing options, including discounted rates for longer stays or package deals, as well as an airport shuttle service.
Location and Proximity
Situated on Southbank Avenue, Quay West Suites Melbourne enjoys an excellent location, rated 9.7/10 from over 1,700 reviews.
It’s close to the city’s premier shopping, dining, and entertainment hubs, including the Melbourne Arts Precinct, Eureka Skydeck, and public transportation.
Guests can easily walk to iconic landmarks like the MCG, Rod Laver Arena, and Southbank Promenade.
This strategic positioning allows for seamless exploration of the vibrant heart of Melbourne, making it an ideal choice for both business and leisure travelers.
Accommodation Options
As a 5-star hotel, Quay West Suites Melbourne offers a range of spacious and well-appointed suites to cater to the diverse needs of its guests.
Visitors can choose from one-bedroom deluxe suites, two-bedroom deluxe suites, superior suites, or premium apartments. All suites feature LCD TVs, balconies, and stunning views of the Yarra River.
The hotel’s facilities include an indoor swimming pool, spa, sauna, and fitness center, as well as the Jarrah restaurant and bar.
Guests can enjoy free Wi-Fi and take advantage of the private parking, available for a daily fee.
Facilities and Amenities
Quay West Suites Melbourne boasts an impressive array of 5-star facilities and amenities to enhance guests’ experiences.
The hotel features an indoor swimming pool, rejuvenating spa, and well-equipped fitness center, catering to those seeking relaxation or an active workout.
Guests can savor Australian cuisine at the on-site Jarrah Restaurant & Bar, which offers breakfast and dinner options, including vegetarian and gluten-free dishes.
Wi-Fi connectivity and private parking (for a fee) are also available.
The hotel’s thoughtfully designed suites, ranging from one-bedroom to premium apartments, all provide stunning views of the Yarra River, complementing the overall luxurious atmosphere.
Guest Reviews and Ratings
Guests have overwhelmingly praised the Quay West Suites Melbourne, rating it an impressive 9.1 out of 10 for comfort, cleanliness, and facilities.
Reviewers were particularly impressed with the hotel’s prime location, praising its proximity to shopping, restaurants, and Melbourne’s top attractions.
The staff’s friendliness was also a standout, earning a remarkable 9.6 rating.
Couples especially appreciated the hotel’s suitability for two-person trips, rating the location a stellar 9.8.
While a few guests noted minor issues, the vast majority of reviewers were delighted with the quality of the rooms, the availability of breakfast, and the overall guest experience at this 5-star property.
Dining at Jarrah Restaurant
Situated within the Quay West Suites Melbourne, the Jarrah Restaurant & Bar offers guests an impressive dining experience featuring seasonal Australian cuisine. The menu showcases a range of delectable offerings, from fresh seafood to hearty grilled dishes and flavorful pasta creations. Guests can enjoy breakfast and dinner in the stylish and inviting restaurant setting.
| Menu Highlights | Description | Price |
|---|---|---|
| Pan-Seared Barramundi | Served with roasted potatoes, lemon butter, and seasonal vegetables | $32 |
| Chicken Parmesan | Breaded chicken breast topped with tomato sauce and melted cheese, served with fries | $28 |
| Vegetarian Lasagna | Layers of pasta, seasonal vegetables, and a creamy béchamel sauce | $25 |
Whether seeking a delightful start to the day or a satisfying evening meal, the Jarrah Restaurant & Bar delivers a dining experience that complements the luxurious accommodations of the Quay West Suites Melbourne.
Check-in, Check-out, and Policies
Checking in and out at Quay West Suites Melbourne is a straightforward process.
The hotel has a check-in time from 2:00 PM and a check-out time until 11:00 AM.
The minimum check-in age is 18, and children of all ages are welcome, with cribs available upon request.
Pets aren’t allowed, and a damage deposit of AUD 100 is required at check-in.
Plus, the hotel implements COVID-19 safety measures, and a credit card surcharge of 1.4% applies for payments.
- Check-in from 2:00 PM
- Check-out until 11:00 AM
- Minimum check-in age: 18
- Pets not allowed
COVID-19 Safety Measures
The hotel implements various COVID-19 safety measures to protect guests and staff. Masks are mandatory in all indoor public areas, and social distancing guidelines are enforced throughout the property.
Hand sanitizing stations are available, and enhanced cleaning protocols ensure high-touch surfaces are disinfected regularly.
Contactless check-in and check-out procedures have been implemented to minimize physical interactions.
Guests are required to provide a damage deposit of AUD 100 at check-in, which may be used for any necessary COVID-19 related costs.
These measures aim to create a safe and comfortable environment for all visitors during their stay at Quay West Suites Melbourne.
Pricing and Payment
Quay West Suites Melbourne offers a range of pricing options to suit different budgets and preferences.
The hotel charges a credit card surcharge of 1.4% for payments, and a damage deposit of AUD 100 is required at check-in.
Guests can also take advantage of the following:
- Free Wi-Fi throughout the hotel
- Onsite private parking available for AUD 35 per day
- Airport shuttle service at an additional cost
- Discounted rates for longer stays or package deals
Common Questions
How Far Is the Hotel From the Melbourne Airport?
The hotel is located approximately 23 kilometers from Melbourne Airport. Guests can utilize the available airport shuttle service for a convenient transfer to the hotel.
Do the Suites Have Washing Machines and Dryers?
The suites at Quay West Suites Melbourne don’t have washing machines and dryers. However, the hotel does offer laundry and dry cleaning services for guests’ convenience.
Can Guests Hold Events or Functions at the Hotel?
The hotel offers event and function spaces, allowing guests to host gatherings. Specific details on the event facilities, capacities, and availability may need to be confirmed directly with the hotel.
What Are the Operating Hours of the Fitness Center?
The fitness center at Quay West Suites Melbourne is open 24 hours a day, allowing guests to exercise at their convenience. Facilities include state-of-the-art equipment and amenities to support an active lifestyle during their stay.
Is the Hotel Accessible for Guests With Disabilities?
The hotel offers accessible facilities and services for guests with disabilities, including wheelchair-friendly suites, elevators, and accessibility features throughout the property. They strive to accommodate all guests’ needs to ensure an enjoyable and comfortable stay.
The Last Word
The Quay West Suites Melbourne offers a remarkable five-star experience for discerning travelers. Its prime location, luxurious suites, and exceptional facilities, including the renowned Jarrah Restaurant & Bar, make it an ideal choice for those seeking a memorable stay in the heart of Melbourne. With its commitment to exceptional service and stringent COVID-19 safety measures, the hotel ensures a safe and unforgettable getaway.