Nestled in Cheltenham, Australia, the Quest serviced apartments offer a home-away-from-home just a short stroll from the train station and a quick 20 km jaunt to Melbourne’s bustling core.
These modern digs come in all sizes, from cozy studios to roomy three-bedroom suites, each decked out with air conditioning, full kitchens, and zippy free Wi-Fi. You’ll find a gym, spa, and restaurant on-site, plus handy perks like grocery delivery and laundry service.
While the Quest shines in many ways, it’s worth noting that the location, though convenient, isn’t smack in the heart of Melbourne’s action.
Also, light sleepers might notice some train noise given the proximity to the station.
That said, this spot’s a winner for families needing space to spread out, business travelers craving apartment-style comforts, or anyone looking to explore Melbourne without the downtown hustle and bustle.
With its blend of homey touches and hotel amenities, the Quest Cheltenham strikes a sweet spot for extended stays or those wanting a bit more elbow room than your average hotel offers.
Key Points
- Serviced apartment complex located in Cheltenham, Australia, a 5-minute walk from the railway station and 20 km from Melbourne’s city center.
- Offers a variety of apartment types, from studios to three-bedroom executive suites, with modern amenities and high-speed internet.
- On-site facilities include a fitness center, spa and wellness center, and an on-site restaurant with chargeback service.
- Accessibility features such as elevator access, designated accessible rooms, and tactile signage cater to the needs of diverse guests.
- Highly rated for exceptional service, cleanliness, comfort, and value for money, with an overall guest rating of 8.5/10.
Overview and Location
Quest Cheltenham is an aparthotel located in the heart of Cheltenham, Australia.
It’s situated just a 5-minute walk from Cheltenham Railway Station and 20 km from Melbourne’s city center.
The aparthotel enjoys an excellent location score of 9.2/10, with proximity to the Royal Melbourne Golf Course and Beaumaris Bay.
Rated 8.5 out of 10 based on 449 guest reviews, Quest Cheltenham offers 55 serviced apartments ranging from studios to three-bedroom executive suites.
Guests can expect modern amenities such as air conditioning, kitchens, and complimentary high-speed internet, along with access to on-site facilities like a fitness center and spa.
Apartment Types and Amenities
The aparthotel offers a variety of apartment types to accommodate different guest needs. Choices range from studio units to spacious three-bedroom apartments, all equipped with modern amenities.
Guests can select from studio, one-bedroom, two-bedroom, three-bedroom, or executive two-bedroom layouts. Each apartment features air conditioning, a private bathroom, and a fully equipped kitchen with appliances like Nespresso machines.
Balconies are available in all but the studio apartments. All units provide complimentary high-speed internet and smart TVs, ensuring a comfortable and connected stay.
Accommodating between 1-6 guests, Quest Cheltenham caters to solo travelers, couples, families, and groups with its diverse range of apartment configurations.
On-Site Facilities
With a range of on-site amenities, guests at Quest Cheltenham can enjoy a comfortable and convenient stay. The aparthotel boasts a well-equipped fitness center, where visitors can maintain their workout routines. Plus, the spa and wellness center offers a tranquil sanctuary for relaxation and rejuvenation. Complimentary high-speed Wi-Fi is available throughout the property, ensuring guests can stay connected. For those who prefer to dine in, the on-site restaurant offers a chargeback service, allowing guests to enjoy a meal in the comfort of their apartment.
| Facility | Description |
|---|---|
| Fitness Center | Well-equipped for guests to maintain their workout routines |
| Spa and Wellness Center | Tranquil sanctuary for relaxation and rejuvenation |
| Free WiFi | Complimentary high-speed internet access throughout the property |
| Restaurant Chargeback | Allows guests to dine in their apartment |
Additional Guest Services
Along With the on-site facilities, Quest Cheltenham provides a range of additional services to ensure a seamless and well-catered stay for its guests.
The aparthotel offers grocery delivery, allowing guests to have their essential items stocked without leaving the property.
For dining, guests can take advantage of the restaurant chargeback service, where they can enjoy meals from local eateries and have the cost added to their accommodation bill.
The tour desk is available to assist with planning activities and excursions in the area.
Laundry services and daily housekeeping are also provided for the convenience of guests.
Accessibility Features
How accessible is Quest Cheltenham for guests with disabilities? The aparthotel has made strides to cater to the needs of guests with disabilities.
Key accessibility features include:
- Elevator access to all upper floors, ensuring smooth movement throughout the property.
- Designated accessible rooms with widened doorways, lowered countertops, and roll-in showers.
- Tactile signage and Braille markings to guide visually impaired guests.
- Hearing-impaired assistance, such as visual fire alarms and text telephone services.
- Dedicated parking spaces and ramps for easy entry and exit.
These thoughtful accommodations demonstrate Quest Cheltenham’s commitment to ensuring an inclusive and comfortable stay for all guests, regardless of their mobility or accessibility requirements.
Guest Review Highlights
Guests have overwhelmingly praised Quest Cheltenham for its exceptional service and amenities. The property scored an impressive 9.2 out of 10 for staff, with reviewers highlighting the friendly and helpful nature of the team.
Facilities received an 8.7 rating, with the fitness center, spa, and wellness offerings earning particular acclaim. Cleanliness and comfort also scored highly at 9.0 and 9.1 respectively, reflecting the apartment’s modern decor and well-maintained condition.
While value for money was rated 8.3, guests commonly complimented the spacious rooms and great location, just a short walk from Cheltenham Railway Station.
Booking and Check-in/Out
Booking a stay at Quest Cheltenham is a straightforward process. Guests must provide a valid photo ID and credit card upon check-in from 2 PM to 9 PM.
Check-out is until 10 AM. The cancellation policy varies by accommodation type, and a refundable damage deposit of AUD 250 is required.
Children 6 and above are charged as adults, and fees apply for extra beds and cots.
- Guests can check-in from 2 PM to 9 PM.
- Check-out is until 10 AM.
- Cancellation policy varies by accommodation type.
- A refundable damage deposit of AUD 250 is required.
- Children 6 and above are charged as adults, with extra bed and cot fees.
Children’s Policy
Quest Cheltenham welcomes guests of all ages. Children 6 and older are charged at the adult rate, and there are additional fees for extra beds and cots. The following table outlines the children’s policy in detail:
| Children’s Policy | Fees |
|---|---|
| Children 0-5 years | No charge |
| Children 6+ years | Adult rate |
| Extra Bed | AUD 50 per night |
| Cot | AUD 20 per night |
Families can enjoy the spacious apartments and on-site facilities, ensuring a comfortable and convenient stay for all.
Frequently Asked Questions
What Is the Nearest Airport to the Aparthotel?
The nearest airport to the aparthotel is located 20 km away in Melbourne’s central business district. Guests can easily reach the aparthotel from this major international airport via various transportation options.
Is There a Swimming Pool or Sauna On-Site?
The aparthotel offers a fitness center and spa and wellness center, but does not have an on-site swimming pool or sauna. Guests can enjoy other recreational facilities like the gym and wellness treatments during their stay.
What Are the Options for Breakfast at the Aparthotel?
The aparthotel doesn’t offer an on-site restaurant, but it provides grocery delivery services so guests can prepare their own breakfast in the apartment’s kitchen. There are also several cafes and restaurants located nearby within walking distance.
Are Pets Allowed to Stay at the Aparthotel?
Pets are generally not allowed to stay at this aparthotel. However, guests should check the property’s pet policy directly as some exceptions may apply or additional fees may be charged for bringing a pet.
Are There Any Discounts or Packages Available for Longer Stays?
The aparthotel offers discounts for longer stays. Guests who book stays of 7 nights or more may be eligible for reduced nightly rates. The property also provides special packages that include added amenities for extended visits.
The Sum Up
Quest Cheltenham stands out as a top-notch aparthotel in the heart of this charming Cotswold town. Offering a range of apartment options, it’s a perfect fit for solo wanderers, couples, and families alike.
The prime location near the railway station puts you within easy reach of Cheltenham’s best attractions. After a day of exploring, you’ll appreciate returning to your comfortable home base, complete with modern amenities and personalized service.
Whether you’re in town for the famous horse racing festival or to soak up the Regency architecture, Quest Cheltenham provides a convenient and cozy launching pad. The fully equipped kitchens allow budget-conscious travelers to save money by preparing their own meals, while the spacious living areas offer a welcome retreat after a long day of sightseeing.
For the best rates and hassle-free booking, use the button below to reserve through Booking.com. It’s the same service I use for my own travels, offering competitive prices and free reservations.