The Raleigh-Durham (RDU) Airport Hotel Shuttle offers a convenient solution for travelers seeking a seamless transfer between hotels and the airport. This service prioritizes comfort, with a focus on providing a smooth experience from booking to arrival. Passengers can enjoy scenic routes as they’re whisked away to their destination, though the shuttle isn’t wheelchair accessible. While gratuities are appreciated, they’re not mandatory, making the RDU Airport Hotel Shuttle a hassle-free choice for airport transfers. However, there’s more to this service than meets the eye – from the details of pickup and drop-off to the behind-the-scenes operations that ensure a reliable journey.

Key Points

Raleigh/Durham (RDU) Airport Hotel Shuttle - Key Points

  • Shuttle service provides transportation to/from Raleigh-Durham International Airport (RDU) within a 15-mile radius.
  • Passengers can select a pickup point or designated airport meeting point for pickup and drop-off.
  • The shuttle service is not wheelchair accessible but is stroller friendly for families with young children.
  • Booking is straightforward, and a confirmation is received at the time of booking.
  • Gratuities are not included in the all-inclusive fees but are recommended for exceptional service.

Service Overview

The hotel shuttle service typically provides a professional driver to transport passengers from their hotel or residence to the Raleigh-Durham International Airport and back.

This service includes pickup and drop-off, as well as a miniature scenic route to and from the airport. All fees and taxes are included in the service, though gratuities are not.

Passengers can select a pickup point or head directly to the designated meeting point at the airport. The service is limited to a 15-mile radius, with trips over this distance available upon request.

Pickup and Drop-off

Raleigh/Durham (RDU) Airport Hotel Shuttle - Pickup and Drop-off

Passengers can select a pickup point or head directly to the designated meeting point at the Raleigh-Durham International Airport.

After checking in with the 24-hour operations team, travelers will receive detailed instructions on the meeting point location.

The pickup point is:

  • Raleigh-Durham International Airport, 2400 John Brantley Blvd, Morrisville, NC 27560, USA
  • Passengers should check in with the 24-hour operations team
  • Meeting point instructions will be provided by the operations team

Once ready for pickup, passengers are asked to TEXT/EMAIL the operations team to arrange their transportation.

Meeting Point Instructions

Raleigh/Durham (RDU) Airport Hotel Shuttle - Meeting Point Instructions

After checking in with the 24-hour operations team at the pickup point, passengers will receive detailed instructions on the meeting point location. The operations team will provide clear directions to the meeting spot, including the specific address, landmarks, and any additional details to ensure a smooth arrival. Passengers can expect the following information:

Meeting Point Details
Address 2400 John Brantley Blvd, Morrisville, NC 27560, USA
Nearest Landmark Raleigh-Durham International Airport
Signage Look for the designated shuttle pickup area
Directions Head to the lower level of the airport terminal
Contact Info 24-hour operations team phone number

Accessibility and Recommendations

Is the shuttle service wheelchair accessible? No, the shuttle service isn’t wheelchair accessible.

However, it’s stroller accessible, making it a suitable option for families traveling with young children.

The service isn’t recommended for travelers with back problems, as the miniature scenic routes may prove uncomfortable for those with such conditions.

Most travelers, though, can comfortably participate in this service.

The key considerations are:

  • Not wheelchair accessible
  • Stroller accessible
  • Not recommended for travelers with back problems
  • Most travelers can participate

Booking and Confirmation

Booking this shuttle service is straightforward. Customers receive a confirmation at the time of booking for their private tour or activity. The operations team will provide instructions on where to meet the driver. When the customer is ready for pickup, they simply need to text or email the operations team.

Booking Details
Confirmation Received at time of booking
Tour/Activity Private; only your group will participate
Pickup Text/email operations when ready

Customers can expect a smooth and efficient experience from booking to drop-off with this Raleigh/Durham Airport shuttle service.

Gratuities and Fees

The fees for the Raleigh/Durham Airport hotel shuttle service are all-inclusive, covering the professional driver, transportation, and any applicable taxes.

Gratuities, however, aren’t included in the price and are at the discretion of the passenger.

Some key points about the gratuities:

  • Gratuities are recommended for exceptional service, but not required.
  • Suggested gratuity range is 15-20% of the total fare.
  • Gratuities can be paid directly to the driver upon completion of the trip.

Additional Request Details

Beyond the standard shuttle service, the Raleigh/Durham Airport hotel shuttle offers additional request options for passengers.

Trips outside the 15-mile service radius are available upon request, allowing travelers to reach destinations further afield. The 24-hour operations team provides meeting point instructions, ensuring a seamless pickup process regardless of the requested location.

While the shuttle isn’t wheelchair accessible, it can accommodate strollers, making it suitable for families. However, the service isn’t recommended for those with back problems.

Frequently Asked Questions

What Is the Average Wait Time for Pickup at the Airport?

The average wait time for pickup at the airport can vary depending on factors like traffic and demand, but is typically within 15-30 minutes after the traveler contacts the operations team for pickup.

Can the Driver Assist With Luggage?

The driver can assist with luggage. They are able to help passengers load and unload their bags when arriving at or departing from the pickup/drop-off location.

Are There Any Pet-Friendly Options Available?

According to the provided information, the service does not mention any pet-friendly options. However, it’s best to contact the operations team directly to inquire about any potential accommodations for pets.

Is It Possible to Make Multiple Stops on the Route?

The service allows for multiple stops along the route, though additional fees may apply for extra stops beyond the 15-mile radius. Travelers should discuss their needs with the operations team to determine if additional stops can be accommodated.

What Payment Methods Are Accepted for the Shuttle Service?

The service accepts multiple payment methods, including cash, credit card, and mobile payment apps. Customers are encouraged to inquire about accepted payment options when booking the shuttle service to ensure a smooth transaction.

Recap

The RDU Airport Hotel Shuttle offers a convenient and comfortable way to travel between hotels and the airport. With a 15-mile pickup radius, the service provides scenic routes and 24/7 assistance, though it’s not wheelchair accessible. Passengers can book transfers easily, and gratuities are optional, making it a hassle-free choice for airport transportation.