When traveling to the idyllic island of St. Maarten/St. Martin, getting to and from the airport can be a breeze with the round trip transfer service. Offering a shared shuttle option that covers both the French and Dutch sides of the island, the service give you door-to-door convenience starting at just $30 per person. While customer reviews are mixed, the service includes helpful features like flight tracking to ensure timely pickups. However, the strict policies on cancellations and refunds mean travelers must carefully consider their transportation needs before booking. Explore the details to see if this transfer service is the right fit for your island getaway.

About Your Stay

Round Trip Transfers in St Maarten/St Martin - About Your Stay

  • Shared airport shuttle service providing round trip transfers between Princess Juliana International Airport (SXM) and hotels/accommodations on both the French and Dutch sides of St Maarten/St Martin.
  • Pricing starts at $30 per person for a minimum of 2 people, with discounted rates for larger groups.
  • Door-to-door service is offered, with drivers monitoring flights in real-time to ensure timely pickups despite any delays.
  • Customers have reported mixed experiences, with some highlighting issues with unprofessional service and delays, while others praise the driver’s helpfulness.
  • The service provider’s refund policy is restrictive, with no refunds for missed pickups or cancellations, and fees applied for changes to pickup times.

Overview of Transfer Service

Offering a shared airport shuttle service to and from Princess Juliana International Airport (SXM), the Round Trip Transfers service in St Maarten/St Martin boasts a 3.6-star rating based on 9 reviews.

The service provides coverage on both the French and Dutch sides of the island, with prices starting from $30.00, varying by group size.

Featuring door-to-door transportation to hotels, motels, guest houses, and Airbnbs, the service tracks flights to accommodate delays or schedule changes.

The smaller bus size ensures fewer stops and quicker transfers.

Inclusions cover fuel surcharge, air-conditioning, driver, and round-trip service, while exclusions include food, drinks, and gratuities.

Shuttle Service Ratings and Coverage

Round Trip Transfers in St Maarten/St Martin - Shuttle Service Ratings and Coverage

The Round Trip Transfers service in St Maarten/St Martin has garnered a 3.6-star rating based on 9 reviews, providing shared airport shuttle coverage on both the French and Dutch sides of the island.

The service starts at $30 per person, with the price varying based on group size. This shared shuttle service offers door-to-door transportation to hotels, motels, guest houses, and Airbnbs, ensuring a quicker and more efficient transfer compared to larger buses.

While the service is generally well-received, some customers have reported issues with unprofessional service, delays, and lack of communication, highlighting the importance of managing customer expectations.

Transfer Pricing and Booking

The round trip transfers in St Maarten/St Martin start from $30.00 per person, with the final cost depending on the size of the group. The service offers door-to-door transportation to hotels, motels, guest houses, and Airbnbs, with a minimum booking of 2 people required. A handy table below outlines the pricing structure:

Group Size Price per Person
2 people $30.00
3-4 people $25.00
5-7 people $20.00
8+ people $15.00

The transfers include fuel surcharge, air-conditioned vehicles, and round trip service, though food, drinks, and gratuities are excluded. Infants must sit on laps, and the service has a no-refund policy for missed pickups or cancellations.

Door-to-Door Pickup and Dropoff

A key feature of the round trip transfers in St Maarten/St Martin is the door-to-door pickup and dropoff service.

Passengers are picked up directly from their hotel, motel, guest house, or Airbnb and transported to the Princess Juliana International Airport (SXM).

Upon arrival at the airport, the driver will wait for the passenger with a name sign outside the terminal. If the driver isn’t immediately visible, passengers can contact the tourist help desk for assistance.

The service give you a seamless and convenient transfer, though passengers should note that the vehicle will depart after 15 minutes of waiting, and no refunds are given for missed pickups.

Flight Tracking and Timeliness

Alongside the door-to-door pickup and dropoff service, the round trip transfers in St Maarten/St Martin also feature flight tracking by the driver.

This ensures the shuttle is there when passengers arrive, even if their flight is delayed or the schedule changes. The driver monitors flights in real-time and adjusts the pickup time accordingly.

This flight tracking helps provide a quicker transfer, as the smaller bus size means fewer stops. With this attention to detail, the transfers aim to get passengers to their destinations efficiently, minimizing waiting times and the need to stop at multiple hotels.

Included and Excluded Services

The round trip transfers in St Maarten/St Martin include several key services and features.

The transfers include a fuel surcharge, an air-conditioned vehicle, a driver, and round trip service. However, food, drinks, and gratuities are excluded.

A minimum booking of 2 people is required, and single passengers pay for 2. Infants must sit on laps during the transfers.

The driver awaits passengers outside the airport terminal with a name sign, and the vehicle leaves after 15 minutes of waiting.

No refunds are provided for missed pickups, and change of pickup time incurs a fee.

Passenger Requirements and Policies

Passengers booking round trip transfers in St Maarten/St Martin must meet certain requirements.

A minimum booking of 2 people is required; single passengers pay for 2. Infants must sit on laps.

There are no refunds for cancellations or missed pickups, though a fee is charged for changes to pickup times.

The service provider reserves the right to leave 15 minutes after the scheduled pickup time without refund.

The key requirements are:

  1. Minimum booking of 2 people
  2. Infants must sit on laps
  3. No refunds for cancellations or missed pickups
  4. Fee for pickup time changes

Customer Reviews and Refunds

Customers have provided mixed reviews for the round trip transfer service in St Maarten/St Martin. Some have reported negative experiences, citing unprofessional service, delays, and lack of communication.

However, others have highlighted the professionalism of the drivers, their helpfulness, and the seamless nature of the transfers.

The refund policy is quite restrictive, as there are no refunds for cancellations or missed pickups. Changes to the pickup time also incur a fee.

Questions About Your Stay

How Reliable Is the Shuttle Service During Peak Travel Seasons?

The shuttle service’s reliability can vary during peak travel seasons. While some report seamless transfers, others note delays and communication issues. It’s advisable to build in flexibility and monitor any changes to pickup times to ensure a smooth airport transfer.

What Types of Luggage Are Allowed on the Shuttles?

The round trip shuttle service allows passengers to bring standard-sized luggage such as suitcases and carry-on bags. Larger items like oversized bags or extra pieces may incur additional fees or require prior arrangements.

Can the Shuttle Accommodate Large Groups or Families?

The shuttle can accommodate larger groups and families. It has smaller bus sizes to minimize stops, ensuring a quicker transfer. Minimum booking is 2 people, with single passengers paying for 2 seats.

Is It Possible to Book a Private Transfer Instead of a Shared Shuttle?

Yes, the service offers private transfers in addition to shared shuttles. Customers can book a private vehicle for their group, which can provide more direct and personalized transportation to and from the airport.

What Happens if the Shuttle Is Late or Doesn’t Show up at the Airport?

If the shuttle is late or doesn’t show up, the customer should contact the tourist help desk at the airport. The company doesn’t offer refunds, but they may provide an alternative transportation solution or adjust the pickup time at a fee.

Booking Your Stay

Round trip transfers in St Maarten/St Martin provide a convenient shared shuttle service to and from the airport, with door-to-door transportation across the island. While customer ratings are mixed, the service includes flight tracking for timely pickups. Passengers should be aware of strict policies on cancellations and refunds. The transfers offer a reliable option for airport transportation in the region.