Sangster International Airport Private Transport to Negril Hotels

Sangster International Airport’s private transport service to Negril hotels give you travelers with a smooth and convenient journey. Operating 24/7 from September 16, 2023, to December 12, 2025, the service includes snacks, lunch, and flexible pickup and drop-off options. While the service is designed to be reliable, it’s crucial to confirm booking details and specific start times to avoid potential issues. With a mix of positive and negative customer feedback, this service might be worth considering for those seeking a hassle-free way to reach their Negril destination.

About Your Stay

• Private transport service available from Sangster International Airport (MBJ) to various hotels in Negril, Jamaica.
• Service includes pickup, drop-off, snacks, and lunch, and operates 24/7 from September 16, 2023, to December 12, 2025.
• Booking can be done online or through direct contact with the local provider, with flexible pickup and drop-off options.
• Service is not wheelchair accessible, and infants must sit on laps unless a car seat is requested.
• A single negative customer review reported a taxi driver no-show, resulting in a $100 charge for alternative transport.

Service Overview

This service offers private transport from Sangster International Airport (MBJ) to hotels in Negril. It includes snacks, lunch, pickup, and drop-off services.

Travelers can select from available pickup and drop-off points. Customers should confirm the start time with the local provider in advance, as the service operates 24/7 from September 16, 2023, to December 12, 2025.

However, the service isn’t wheelchair accessible, and infants must sit on laps unless a car seat is requested. While most travelers can participate, one customer reported a negative experience where the taxi driver didn’t show up for the airport transfer, forcing the customer to pay $100 for alternative transport and request a refund.

Booking Process

Customers can book private transport from Sangster International Airport (MBJ) to their Negril hotel through the service’s online platform or by contacting the local provider directly.

The booking process is straightforward, with customers able to:

• Select their preferred pickup and drop-off locations
• Confirm the start time of their transfer in advance
• Request infant seats if needed
• Receive a booking confirmation upon completing their reservation
• Review the service’s operating hours and accessibility details

The service operates 365 days a year, with transfers available 24/7.

Customers can ensure a smooth arrival to their Negril accommodations by booking this private transport service.

Pickup and Drop-off

Upon arrival at Sangster International Airport (MBJ), travelers can opt for the private transport service to their Negril accommodations. The service offers pickup and drop-off from select locations, allowing for convenient transfers. Passengers can confirm the specific start time with the local provider in advance. The service operates 24/7, 365 days a year, providing flexibility for travelers.

Pickup Locations	Drop-off Locations
MBJ Airport	Negril Hotels
Montego Bay	Negril Beach
Runaway Bay	Bloody Bay
Ocho Rios	Merrils Beach
Falmouth	Negril Town

Operating Hours

The service operates around the clock, 24 hours a day, 7 days a week, 365 days per year.

Customers can book their private transport to Negril hotels anytime, day or night, to fit their travel schedules.

Here are the key details:

• Operating hours: Monday – Sunday, 12:00 AM – 11:59 PM
• Available dates: 9/16/2023 – 12/12/2025
• Flexibility to accommodate early or late arrivals
• Reliable service throughout the day and night
• Convenient for travelers with varying flight times

Accessibility Information

For the private transport service to Negril hotels, certain accessibility features are available.

The service isn’t wheelchair accessible, although infant seats can be provided upon request. Otherwise, infants must sit on laps during the journey.

Most travelers are able to participate in this service. However, it’s important to note that the service may not be suitable for those requiring specialized accessibility accommodations.

Customers are advised to check with the local provider in advance to ensure the service meets their specific needs and requirements.

Customer Reviews

While the private transport service offered accessibility options, such as infant seats upon request, the customer reviews paint a different picture.

With only a single review, the service received a dismal 1-star rating from a dissatisfied customer. The reviewer reported that the taxi driver failed to show for the scheduled airport transfer, forcing them to pay $100 for alternative transport.

Consequently, the customer requested a refund for the service not received. The negative feedback highlights the importance of reliable and quality transport services for travelers, especially those arriving at the airport and needing to reach their Negril hotel destinations.

• Sole review with 1-star rating
• Taxi driver no-show for airport pickup
• Customer incurred $100 for alternative transport
• Requested refund for service not provided
• Overall poor customer experience

Negative Feedback

Dissatisfied customers are the bane of any business, and the private transport service to Negril hotels is no exception.

A customer reported that the taxi driver failed to show up for the airport transfer, forcing them to pay an additional $100 for alternative transport. Consequently, the customer requested a refund for the service they didn’t receive.

With only one review and a low 1-star rating, this incident highlights the importance of reliable and consistent service for this private transport option.

The company must address this customer’s complaint promptly and take measures to ensure such issues don’t recur, as negative experiences can significantly impact the reputation and future business.

Refund Policy

Given the customer’s disappointment with the missed airport transfer, the refund policy for this private transport service becomes a crucial consideration.

The service provider offers a fair and transparent refund policy to address such situations. The key elements of the refund policy include:

• Refunds are available for no-show or missed transfers, upon request.
• Refund requests must be submitted within 24 hours of the scheduled pickup time.
• Processing time for refunds can take up to 10 business days.
• Refunds are issued in the original form of payment.
• Partial refunds may be offered if alternative transportation was arranged.

The provider aims to ensure customer satisfaction and accommodate reasonable requests for refunds when the service level falls short of expectations.

Questions About Your Stay

How Long Does the Transfer Service Take From MBJ to Negril Hotels?

The transfer service from Sangster International Airport (MBJ) to Negril Hotels typically takes around 1.5-2 hours, depending on traffic conditions. The duration can vary based on the specific hotel location within Negril.

What Type of Vehicle Is Used for the Transport Service?

The service uses private vehicles, though the specific type is not specified. Travelers should confirm the vehicle details with the local provider when booking to ensure it meets their needs and preferences.

Are There Any Additional Fees or Surcharges for the Service?

There are no additional fees or surcharges for the service. The price quoted at the time of booking covers the pickup, transport, and drop-off services with snacks and lunch included.

Can I Make Changes or Cancellations to My Booking?

Customers can make changes or cancel their bookings, but additional fees may apply. Policies vary, so it’s best to check with the local provider for specific terms and conditions regarding modifications or cancellations to the reservation.

Does the Service Provide Water or Other Beverages for Passengers?

The service includes snacks and lunch for passengers. However, it does not provide water or other beverages. Travelers should bring their own drinks if desired.

Booking Your Stay

Sangster International Airport’s private transport service to Negril hotels offers a convenient and reliable option for travelers. While the service give you a smooth journey, it’s crucial to confirm booking details in advance to avoid potential issues. With flexible pickup and drop-off options, the service operates 24/7 from September 16, 2023, to December 12, 2025, ensuring a hassle-free travel experience.