Savannah’s haunted past beckons the curious. The Savannah Self-Guided Ghost Tour promises an immersive exploration of the city’s supernatural side through a unique mobile app experience. Visitors can uncover eerie tales at their own pace, venturing to locations like the renowned Bonaventure Cemetery. While some technical issues have been reported, the tour host’s satisfaction guarantee aims to resolve any concerns. With a flexible schedule and an accessible format, this tour allows travelers to explore Savannah’s ghostly history – if they dare.

Key Points

Savannah Self Guided Ghost Tour - Key Points

  • Savannah, Georgia offers a unique self-guided ghost tour experience accessible through a smartphone app.
  • The tour features eerie locations like Bonaventure Cemetery and Mercer House, with first-hand accounts of haunted history.
  • The tour is wheelchair and stroller accessible, available 7 days a week from 9 AM to 10 PM.
  • Customers have reported mixed reviews, with some technical difficulties, but the host offers a satisfaction guarantee.
  • The tour provides an immersive exploration of Savannah’s supernatural side at one’s own pace.

Tour Overview and Highlights

Savannah Self Guided Ghost Tour - Tour Overview and Highlights

The Savannah Self Guided Ghost Tour offers a unique opportunity for visitors to explore the haunted history of Savannah, Georgia at their own pace.

Rated 2.3 out of 5 based on 3 reviews, this self-guided tour provides access to a variety of spooky attractions and locations via a smartphone app.

Available 7 days a week from 9 AM to 10 PM, the tour is wheelchair and stroller accessible, and allows service animals.

However, some customers have reported issues with the audio, including automated voice problems and incorrect pronunciation of historical names.

The tour’s host acknowledges these difficulties and offers a satisfaction guarantee.

Meeting Point and Accessibility

According to the information provided, the meeting point for the Savannah Self Guided Ghost Tour is located in Savannah, GA, USA.

The tour is wheelchair accessible and stroller friendly. Service animals are allowed, and the tour is situated near public transportation. Infant seats are available, and the surfaces are wheelchair accessible.

Most travelers can participate, and it’s a private tour, meaning only your group will take part. The tour offers full member access for 7 days, with availability from Monday to Sunday, 9 AM to 10 PM.

The tour ends at the same meeting point where it begins.

Exploring Savannah’s Haunted History

Savannah Self Guided Ghost Tour - Exploring Savannahs Haunted History

Amidst Savannah’s charming antebellum architecture and Spanish moss-draped oaks lies a tapestry of haunting tales that captivate visitors.

This self-guided ghost tour promises to unveil the city’s supernatural side, guiding participants through its historic districts to uncover chilling stories of the past.

From the eerie Bonaventure Cemetery to the haunted Mercer House, the tour delves into Savannah’s paranormal lore, immersing explorers in the ethereal atmosphere that permeates this Southern gem.

Guests will have the opportunity to hear first-hand accounts, learn about the city’s haunted history, and potentially encounter the restless spirits that are said to linger in the shadows of Savannah’s streets.

Navigating the Self-Guided Experience

Savannah Self Guided Ghost Tour - Navigating the Self-Guided Experience

While the Savannah Self Guided Ghost Tour promises a thrilling exploration of the city’s haunted past, navigating the self-guided experience requires some preparation.

To make the most of the tour, visitors should:

  1. Familiarize themselves with the provided mobile app or audio guide to ensure a seamless experience.
  2. Wear comfortable shoes and dress appropriately for the weather, as the tour may involve walking.
  3. Bring a fully charged smartphone or tablet to access the tour’s multimedia content.
  4. Plan their route in advance, as the self-guided nature allows for flexibility in exploring Savannah’s haunted landmarks at their own pace.

Customer Experiences and Feedback

Savannah Self Guided Ghost Tour - Customer Experiences and Feedback

Based on the limited customer reviews available, the Savannah Self Guided Ghost Tour has received a mixed response from users. While the tour offers a convenient self-guided experience, some customers have encountered technical difficulties with the audio and automated voice functionality.

Reviewer Rating Issue
Andrew_H N/A Frustrated with automated audio and historical name pronunciations.
Joani_F N/A Encountered issues with audio functionality and received unhelpful support.

The host has acknowledged these challenges and offered a satisfaction guarantee, suggesting a willingness to address customer concerns and improve the overall tour experience. However, the small sample size of reviews makes it difficult to draw definitive conclusions about the tour’s quality.

Addressing Audio and Pronunciation Issues

Savannah Self Guided Ghost Tour - Addressing Audio and Pronunciation Issues

The host appears committed to addressing the reported audio and pronunciation issues with the Savannah Self Guided Ghost Tour. Based on customer feedback, the host has acknowledged the difficulties and offered solutions, including:

  1. Providing a 100% satisfaction guarantee to ensure customers are satisfied with the tour experience.

  2. Addressing issues with the automated audio and historical name pronunciations through ongoing content updates.

  3. Offering refunds to customers who encountered problems with the audio functionality and received unhelpful support.

  4. Demonstrating a willingness to work with customers to address their concerns and improve the overall tour experience.

These proactive measures suggest the host is dedicated to continuously enhancing the Savannah Self Guided Ghost Tour and providing a more satisfactory experience for its customers.

Satisfaction Guarantee and Refund Policy

Savannah Self Guided Ghost Tour - Satisfaction Guarantee and Refund Policy

The host offers a 100% satisfaction guarantee on the Savannah Self Guided Ghost Tour, providing customers with the assurance that their experience will meet their expectations. If customers encounter any issues, such as the audio difficulties or name pronunciation problems reported by previous reviewers, the host is committed to addressing them and ensuring a positive outcome.

Refund Policy Description
Full Refund Available upon request for customers who are unsatisfied with the tour experience.
Partial Refund Offered to customers who encounter significant issues that cannot be resolved, at the host’s discretion.
Rescheduling Customers can reschedule their tour at no additional cost if they are unable to participate as originally planned.

The host’s responsiveness to customer feedback and willingness to provide refunds or rescheduling options demonstrates their commitment to customer satisfaction.

Additional Tour Details and Confirmation

Savannah Self Guided Ghost Tour - Additional Tour Details and Confirmation

Upon booking the Savannah Self Guided Ghost Tour, customers receive a confirmation that outlines the detailed instructions for using the tour’s videos, audio, and maps.

The confirmation also includes:

  1. The meeting point in Savannah, Georgia, USA.
  2. Information about the tour’s accessibility, such as being wheelchair and stroller-friendly, allowing service animals, and having infant seats available.
  3. Details about the tour’s availability, which is Monday through Sunday from 9:00 AM to 10:00 PM.
  4. Confirmation that the tour returns to the original meeting point, providing a convenient round-trip experience.

The host’s responsiveness to customer concerns and their willingness to address issues further demonstrates their commitment to providing a satisfactory tour experience.

Frequently Asked Questions

Can I Join This Tour With a Large Group?

Yes, the Savannah Self Guided Ghost Tour can accommodate large groups. According to the tour overview, it’s a private tour, meaning only your group will participate. The tour is also wheelchair and stroller accessible.

Is Photography Allowed During the Tour?

Photography is generally allowed during the tour, as it is self-guided and visitors can explore at their own pace. However, participants should be mindful of any restrictions or guidelines provided by the tour organizers.

Are There Any Age Restrictions for Participants?

There are no age restrictions for participants. The tour is open to all ages, and children are welcome to join. However, some content may not be suitable for young audiences, so parental discretion is advised.

Can I Extend the Tour Duration Beyond 7 Days?

The tour duration can typically be extended beyond the initial 7-day access period, though additional fees may apply. Customers should contact the tour provider directly to inquire about extending the tour duration.

What Happens if I Encounter Technical Issues During the Tour?

If technical issues arise during a self-guided tour, the host typically offers a satisfaction guarantee and refund options. They may also provide troubleshooting tips or alternative access to resolve problems and ensure a positive customer experience.

Recap

The Savannah Self-Guided Ghost Tour offers a unique and flexible way to explore the city’s haunted history. While some customers have reported technical issues, the tour provider’s commitment to customer satisfaction and issue resolution ensures a satisfying experience. With a 100% guarantee, visitors can confidently uncover Savannah’s supernatural side at their own pace through this immersive mobile app adventure.