SFB Sanford Airport Shuttle Transportation

The SFB Sanford Airport Shuttle, operated by Rapha Transportation, provides a shared ride service for travelers between Sanford Airport and various destinations, including the Port Canaveral cruise terminals. While the shuttle boasts air-conditioned vehicles and booking confirmation features, the service has garnered concerning reviews from customers. With frequent delays, miscommunication, and accessibility concerns, travelers may want to reconsider their transportation options to ensure a smooth and stress-free journey. Exploring alternative modes of transportation could be the key to a seamless travel experience.

Key Points

• The SFB Sanford Airport Shuttle is operated by Rapha Transportation, based in Orlando, and provides shared ride service to various destinations.

• The shuttle service has an average rating of 1.0 out of 5 stars based on 2 reviews, with common issues including delays and miscommunication.

• The journey duration to Port Canaveral Cruise Terminals is approximately 1.5 hours, and the service is not wheelchair accessible.

• Travelers should ensure they provide the correct phone number for effective communication with the driver and consider alternative transportation options.

• The shuttle service is commonly booked through third-party platforms like Viator, and negative reviews highlight the importance of verifying contact information and on-time service.

Overview of SFB Sanford Airport Shuttle

The SFB Sanford Airport Shuttle Transportation is a shared ride service operated by Rapha Transportation, located in Orlando, USA.

The shuttle service provides transportation between Sanford Airport (SFB) and various pickup/drop-off points. With an average rating of 1.0 out of 5 stars based on 2 reviews, the shuttle service has received negative feedback from travelers.

The vehicle is air-conditioned and the journey takes approximately 1 hour and 30 minutes to reach the Port Canaveral Cruise Terminals. The shuttle has a maximum capacity of 25 travelers and isn’t wheelchair accessible.

Customers receive confirmation of their booking and details about the pickup process via text message on the day of travel.

Service Details and Amenities

One key aspect of the SFB Sanford Airport Shuttle is its service details and amenities.

This shared ride service provides air-conditioned vehicles to transport travelers between Sanford Airport and their desired destinations. The shuttle ride typically takes around 1.5 hours to reach the Port Canaveral Cruise Terminals.

With a maximum capacity of 25 passengers, the shuttle aims to offer a convenient and efficient way to travel. However, it’s important to note that the service isn’t wheelchair accessible.

Booking confirmation is provided at the time of reservation, and travelers receive pickup details, including the driver’s information, via text message on the day of travel.

Pickup and Drop-off Process

When booking the SFB Sanford Airport Shuttle, travelers can select their preferred pickup and drop-off points during the reservation process. Passengers will receive a text message on the day of travel with the driver’s name, phone number, pickup time, location, and vehicle description.

Pickup Points	Drop-off Points
SFB Sanford Airport	Port Canaveral Cruise Terminals
Designated hotel lobbies	Hotels near Port Canaveral
Selected meeting points	Cruise ship terminals

This information aims to ensure a smooth and seamless transportation experience for travelers. However, as noted in reviews, effective communication and on-time service are crucial to avoid any issues during the pickup and drop-off process.

Customer Reviews and Experiences

Travelers have reported negative experiences when booking the SFB Sanford Airport Shuttle, according to the reviews.

With an average rating of only 1 out of 5 stars, the service has been heavily criticized by customers. The primary issues seem to be with the pickup and drop-off process, as some travelers missed their flights due to delays and miscommunication with the driver.

The driver arrived late and in a different vehicle than expected, resulting in missed flights and costly alternative travel arrangements.

Based on the feedback, it’s advisable to ensure the correct contact information is provided and to consider alternative shuttle services to avoid similar problems.

Recommendations for Travelers

Based on the negative reviews, it’s best to exercise caution when booking the SFB Sanford Airport Shuttle.

Travelers should ensure they provide the correct phone number for effective communication with the driver. Plus, it’s not recommended to book this service through Viator, as multiple customers have reported missing flights due to delays and miscommunication.

Given the shuttle’s lack of wheelchair accessibility and the lengthy 1.5-hour travel time to Port Canaveral, travelers with special needs or tight schedules may want to consider alternative transportation options.

Booking and Reservation Information

Customers typically book the SFB Sanford Airport Shuttle through third-party platforms like Viator. The booking process allows travelers to select their preferred pickup and drop-off locations.

Travelers receive a confirmation upon booking which includes key details like the driver’s name, contact number, pickup time, and vehicle description. On the day of travel, customers get a text message with this information to coordinate their pickup.

However, the shuttle service has received negative reviews regarding communication issues and delays. Some travelers have reported missed flights due to the driver arriving late or in a different vehicle than expected.

Customers are advised to ensure their correct phone number is on the reservation to facilitate effective communication with the driver.

Transportation Alternatives to Consider

For travelers seeking alternatives to the SFB Sanford Airport Shuttle, there are a few options worth considering.

Renting a car provides the convenience of a direct, flexible journey. Rideshare services like Uber or Lyft offer a more personalized experience, though costs may vary.

Public transportation, such as buses or trains, can be a cost-effective choice, though the travel time may be longer.

Plus, some cruise lines offer shuttle services directly from the airport to the cruise terminal, which could be a convenient option for those departing on a cruise.

When evaluating alternatives, travelers should consider factors like cost, convenience, and travel time to find the best fit for their needs.

Recap

The SFB Sanford Airport Shuttle has faced significant customer dissatisfaction, with a troubling 1.0-star average rating. Travelers are advised to carefully confirm their contact details and consider alternative transportation options to ensure a smoother travel experience, as the service has been plagued by frequent delays, miscommunication, and accessibility concerns. While the shuttle offers air-conditioned vehicles and booking confirmation features, the negative reviews suggest it may not be a reliable choice for many travelers.