The Shanghai Pudong International Airport Lounge offers a comfortable respite for eligible first-class passengers before their flights. Located in both Terminal 1 and Terminal 2, the lounge boasts amenities like shower facilities, varied food and beverage options, and complimentary Wi-Fi to enhance the travel experience. While reviews are mixed on aspects like food quality and service efficiency, the lounge give you accessible accommodations for passengers with mobility needs. Whether you’re looking to recharge or simply enjoy some pre-flight tranquility, the Shanghai Pudong International Airport Lounge may be worth exploring further.
Key Points
- The airport has two lounges, No. 37 Lounge in Terminal 1 and No. 77 Lounge in Terminal 2, open daily from 6:00 AM to 11:30 PM.
- Lounge access is restricted to eligible first-class passengers with valid boarding passes and offers amenities like shower facilities, food, and Wi-Fi.
- The lounges provide accessible facilities for travelers with wheelchairs and strollers, aiming to enhance the overall journey experience.
- Booking for the lounge can be done in advance with a free cancellation policy up to 24 hours prior and a "pay-later" option.
- Customer reviews indicate mixed feedback, with concerns about food quality, decor, and service efficiency, suggesting room for improvement in the overall lounge experience.
Overview and Amenities
The Shanghai Pudong International Airport Lounge offers a range of amenities to cater to the needs of travelers.
Located within the airport, the lounge provides shower facilities, food and beverage options, comfortable seating, Wi-Fi, and various media like international TV channels, newspapers, and magazines.
Passengers can also access flight information at the lounge. To enter, travelers must have a valid boarding pass and pass through security.
The lounge is accessible for those with wheelchairs and strollers, ensuring a comfortable experience for all.
With these comprehensive facilities, the Shanghai Pudong International Airport Lounge aims to enhance the overall journey for its guests.
You can also read our reviews of more tours and experiences in Shanghai.
Lounge Locations
Where are the Shanghai Pudong International Airport Lounge locations?
The lounges are situated in two different terminals at Shanghai Pudong International Airport. The No. 37 Lounge is located in Terminal 1, while the No. 77 Lounge can be found in Terminal 2.
Both lounges operate from 6:00 AM to 11:30 PM, seven days a week, and are open from March 31, 2021, to November 5, 2025.
The lounges offer accessible facilities for passengers using wheelchairs or strollers. Access to the lounges is restricted to certain first-class passengers who must present a valid boarding pass to enter.
Accessibility and Facilities
Two of the Shanghai Pudong International Airport Lounge locations offer accessible facilities for passengers using wheelchairs or strollers.
The No. 37 Lounge in Terminal 1 and the No. 77 Lounge in Terminal 2 both provide easy access for those with mobility needs.
The lounges feature comfortable seating, private shower facilities, and a selection of food and non-alcoholic beverages.
Passengers can also take advantage of the free Wi-Fi, international TV channels, and access to newspapers and magazines while waiting for their flights.
The lounges are open daily from 6:00 AM to 11:30 PM, ensuring travelers have ample time to unwind and refresh before their journey.
Operational Details
Pudong International Airport in Shanghai houses two convenient lounge locations for travelers – the No. 37 Lounge in Terminal 1 and the No. 77 Lounge in Terminal 2. Both lounges operate daily from 6:00 AM to 11:30 PM, with access restricted to eligible first-class passengers who present a valid boarding pass.
Lounge | Terminal |
---|---|
No. 37 Lounge | Terminal 1 |
No. 77 Lounge | Terminal 2 |
The lounges offer a range of amenities, including shower facilities, food and non-alcoholic beverages, comfortable seating, Wi-Fi, international TV channels, and newspapers and magazines. Wheelchair and stroller accessibility is also available. The lounges will be open from March 31, 2021, to November 5, 2025.
Pricing and Cancellation
The Shanghai Pudong International Airport Lounge offers admission from $34.81 per person.
The lounge access can be booked in advance, with a free cancellation policy up to 24 hours before the scheduled visit.
Travelers have the option to reserve now and pay later for their lounge experience.
The booking confirmation is provided immediately upon completing the reservation.
With these flexible pricing and cancellation terms, passengers can conveniently access the lounge amenities without worrying about potential changes to their travel plans.
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Booking Information
Passengers can conveniently book their access to the Shanghai Pudong International Airport Lounge in advance. The booking process is straightforward, offering several advantages:
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Instant confirmation: Travelers receive confirmation of their booking at the time of purchase, providing peace of mind.
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Pay-later option: A "reserve now, pay later" option is available, allowing travelers to secure their spot without an immediate payment.
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Flexible cancellation: Passengers can cancel their booking free of charge up to 24 hours before the scheduled visit, ensuring they’ve the flexibility to adjust their plans.
With these booking features, passengers can effortlessly plan and access the lounge amenities during their time at the Shanghai Pudong International Airport.
Customer Reviews and Ratings
While the booking process for the Shanghai Pudong International Airport Lounge appears straightforward, the overall customer experience seems less than satisfactory based on the available reviews.
With a total of 18 reviews and an average rating of 2.0 out of 5, the lounge has received mixed feedback from travelers.
Common complaints include invalid tickets for certain passengers, limited food variety, poor Wi-Fi, and impersonal service.
Customers have expressed disappointment in the lounge’s food quality, decor, and service efficiency.
Traveler Restrictions and Notes
Maximum participants for the Shanghai Pudong International Airport Lounge are limited to 9 travelers per tour or activity.
It’s important to note that lounge access is restricted to certain first-class passengers, who must present their boarding pass for entry.
The feedback highlights a few key issues travelers should be aware of, including:
- Disappointment in the quality of the food offerings.
- Complaints about the overall decor and ambiance of the lounge.
- Concerns over the efficiency and impersonal nature of the service provided.
Travelers should keep these factors in mind when considering a visit to the Shanghai Pudong International Airport Lounge.
Frequently Asked Questions
Is Alcohol Available in the Lounge?
Yes, the lounge offers non-alcoholic drinks. However, the available information does not indicate whether alcoholic beverages are provided. The lounge seems to cater primarily to first-class passengers who may have access to more premium amenities.
Can I Bring My Own Food and Drinks?
Passengers are typically allowed to bring their own food and non-alcoholic beverages into airport lounges, though the selection of complimentary food and drinks provided by the lounge may vary. It’s best to check the lounge’s policies before visiting.
Are Power Outlets Available for Charging Devices?
Power outlets are typically available in airport lounges to allow travelers to charge their electronic devices. Based on the information provided, the Shanghai Pudong International Airport Lounge should have power outlets for this purpose, though the specific locations may vary within the lounge.
Can I Request Special Dietary Accommodations?
Travelers can request special dietary accommodations, though options may be limited. The lounge’s food and beverage selection can vary, so it’s best to inquire about specific dietary needs when booking or upon arrival.
Is There a Designated Quiet/Relaxation Area in the Lounge?
The lounge does have a designated quiet/relaxation area for guests. It’s described as comfortable seating and an environment conducive to resting and unwinding before flights. However, details about the specific amenities in this area are not provided.
Recap
The Shanghai Pudong International Airport Lounge provides a convenient and comfortable space for eligible first-class passengers, with amenities like shower facilities, dining options, and free Wi-Fi. While reviews on food and service quality are mixed, the lounge aims to enhance the overall travel experience with accessible facilities. Though it may not exceed expectations, the lounge offers a worthwhile respite before flights.
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