Shuttle Airport provides a convenient door-to-door transfer service between Guayaquil’s international airport and downtown hotels. With private, air-conditioned vehicles, travelers can enjoy a stress-free experience, whether they’re heading to their hotel or returning to the airport. The service features flight arrival monitoring and options for wheelchair and stroller users, ensuring accessibility for all. While the free cancellation policy up to 24 hours in advance offers peace of mind, the true value lies in the seamless round-trip transfers that make the journey as effortless as the destination.
Key Points
- Offers door-to-door transfers between GYE airport and downtown Guayaquil hotels in private, air-conditioned vehicles.
- Provides return transfer service for seamless round trips with pickup from hotel lobby.
- Accommodates travelers with wheelchairs, strollers, and infant seats upon request.
- Monitors flight arrivals to ensure timely pickup and flexibility for delays.
- Flexible cancellation policy with no penalties up to 24 hours before the service.
Service Highlights
The shuttle service offers door-to-door transfers between José Joaquín de Olmedo International Airport (GYE) and downtown Guayaquil, providing a stress-free experience with no hidden costs.
Travelers can book arrivals and departures, including return transfers. The service features private, air-conditioned vehicles with parking fees and gratuities included.
Wheelchair-accessible, stroller-accessible, and infant seats are available, ensuring a personalized experience for most travelers.
The highly-rated service monitors flight arrivals and accommodates any delays, with drivers assisting with luggage.
Free cancellation is offered up to 24 hours before the experience.
You can also read our reviews of more tours and experiences in Guayaquil.
Booking Process
Booking the shuttle service is straightforward. Customers can book transfers for both airport arrivals and departures.
There’s also an option to book a return transfer, ensuring a seamless round-trip experience. When booking, travelers need to provide their flight details to take advantage of the Meet & Greet service at the airport.
For return trips, the shuttle will pick up passengers from their hotel lobby. The service accommodates most travelers, offering a personalized experience.
Customers receive confirmation at the time of booking, and they can cancel their reservation up to 24 hours before the start of the experience without any penalties.
Vehicle Amenities
When booking the shuttle service, travelers can expect private transportation in an air-conditioned vehicle. The shuttle service includes parking fees and gratuities, ensuring a stress-free experience. For added comfort, the vehicles are wheelchair accessible, stroller accessible, and provide infant seats upon request.
Vehicle Amenities | Description |
---|---|
Air Conditioning | Ensures a comfortable ride |
Accessibility | Accommodates wheelchairs and strollers |
Infant Seats | Available for travelers with young children |
The attention to details and accommodations provided by the shuttle service contribute to a personalized and enjoyable customer experience.
Customer Feedback
Customers have consistently praised the shuttle service, with a remarkable 5.0 average rating from 4 reviews.
Reviewers highlighted the service’s strengths:
- Prompt and courteous drivers who efficiently assisted with luggage
- Seamless meet-and-greet at the airport, with drivers monitoring flight arrivals and accommodating any delays
- A stress-free, door-to-door experience with no hidden costs
- Comfortable, air-conditioned vehicles with accessibility features like wheelchair and stroller access
- A personalized touch, ensuring a smooth and enjoyable journey for travelers of all kinds.
This exceptional customer feedback underscores the shuttle service’s commitment to providing a top-notch transportation experience to and from the airport.
Cancellation Policy
The shuttle service offers free cancellation up to 24 hours before the scheduled experience. This flexible policy allows customers to make changes to their travel plans without incurring any additional costs.
Whether it’s due to flight delays, schedule changes, or personal circumstances, customers can rest assured that they can cancel their transfer with no penalties. This policy ensures a stress-free booking process and provides peace of mind for travelers.
Plus, the service offers 24/7 support, allowing customers to easily manage their bookings and address any concerns that may arise.
The comprehensive cancellation policy is just one of the many features that contribute to the high-quality customer experience offered by the shuttle service.
Traveler Accommodations
For travelers, the shuttle service offers a range of accommodations to cater to their specific needs.
The vehicles are wheelchair accessible, allowing easy transport for those with mobility challenges. Parents can also take advantage of the stroller accessibility and infant seats, ensuring a comfortable journey for families.
The air-conditioned vehicles provide a comfortable environment, while the included parking fees and gratuities eliminate any additional costs.
Drivers monitor flight arrivals, accommodating any delays, ensuring a seamless experience for all.
With these thoughtful accommodations, the shuttle service ensures a personalized and stress-free travel experience for its customers.
- Wheelchair accessible
- Stroller accessibility
- Infant seats
- Air-conditioned vehicles
- Monitors flight arrivals
Airport Meet & Greet
Arriving passengers can take advantage of the shuttle service’s Meet & Greet option. This personalized service ensures a smooth arrival experience, as a driver will meet travelers at the airport and assist with their luggage. Passengers simply need to provide their flight information during booking, and the driver will monitor the arrival and be ready to welcome them.
Meet & Greet Service | |
---|---|
Flight Monitoring | Drivers track arrivals and accommodate delays |
Luggage Assistance | Drivers help with luggage at the airport |
Personalized Welcome | Drivers greet passengers by name upon arrival |
Stress-Free Start | Eliminates the need to find transportation at the airport |
This seamless service sets the tone for a memorable stay in Guayaquil.
Stress-Free Transfers
Convenience and efficiency define the shuttle service’s stress-free transfers. Passengers enjoy a flat fee, ensuring a predictable and hassle-free experience.
The service offers:
- Door-to-door transportation in an air-conditioned vehicle
- Complimentary parking and gratuities
- Wheelchair, stroller, and infant seat accessibility
- Monitoring of flight arrivals to accommodate any delays
- Free cancellation up to 24 hours before the scheduled pickup
The service’s highly rated customer reviews attest to its commitment to prompt service and assistance with luggage.
Shuttle service between the airport and downtown Guayaquil provides a personalized and stress-free travel experience for most travelers.
Frequently Asked Questions
What Is the Maximum Luggage Allowance per Passenger?
The shuttle service doesn’t specify a maximum luggage allowance per passenger. However, it mentions that the vehicles accommodate wheelchairs, strollers, and infant seats, suggesting they can handle standard passenger luggage.
Are Child Car Seats Mandatory for Children Below 8 Years Old?
Child car seats are mandatory for children under 8 years old. The shuttle service provides infant seats upon request, ensuring a safe and compliant travel experience for families.
Do You Offer Discounts for Groups or Families?
The shuttle service offers group discounts for families and other parties of 3 or more people. Discounted rates are available to provide a more affordable transportation option for travelers visiting together.
Can I Request a Specific Type of Vehicle for My Transfer?
Certainly, you can request a specific type of vehicle for your transfer. The service offers a range of vehicle options, including wheelchair-accessible and infant seat-equipped vehicles, to accommodate your needs and preferences.
How Do I Receive the Confirmation Details After Booking?
After booking, the customer will receive confirmation details via email or SMS. This includes pickup location, transfer time, and any other relevant information needed for a seamless airport-to-hotel or hotel-to-airport transfer experience.
Recap
Shuttle Airport offers a convenient and comfortable door-to-door transfer service between Guayaquil’s airport and downtown hotels. With air-conditioned vehicles, flight monitoring, and easy booking, travelers can enjoy a stress-free experience. Plus, the free cancellation policy up to 24 hours in advance provides added peace of mind. Whether traveling one-way or round-trip, Shuttle Airport caters to various needs, including wheelchair and stroller users, ensuring a seamless journey.
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