In our review of the Sofitel London St James, we found it to be a top-notch hotel in the heart of London. This fancy place has comfy beds, nice-smelling toiletries, and a restaurant that’s won awards. The rooms are prettied up with a mix of British and French styles, and you can see the city from the windows.
Now, let’s be honest: This hotel isn’t cheap, and if you’re looking for a quiet night’s sleep, the central location might mean some street noise. But if you’ve got some extra cash and want to splurge, this could be your spot.
The Sofitel London St James is perfect for folks who want to be treated like royalty and stay close to London’s famous sights. If you’re celebrating something special or just want to pamper yourself, this hotel hits the mark.
It’s also good for eco-conscious travelers, as the hotel has some green certifications.
Key Points
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The Sofitel London St James is a 5-star luxury hotel located in the heart of Westminster, offering easy access to Buckingham Palace and Piccadilly Circus.
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The hotel features a Michelin-starred restaurant, a spa, and spacious rooms designed with a blend of British and French styles.
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Guests can enjoy complimentary amenities such as WiFi, Sofitel MyBed, Diptyque toiletries, and impeccable service, with an overall guest satisfaction rating of 9.1/10.
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The hotel is committed to sustainability, holding various third-party certifications for its eco-friendly practices, including energy efficiency and waste management.
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Accessibility features, such as wheelchair-accessible facilities and pet-friendly policies, ensure a comfortable stay for all guests.
Hotel Overview
The Sofitel London St James is a 5-star luxury hotel located in the heart of Westminster Borough, London.
Housed in a Neoclassical building, the hotel has a rating of 9.1/10 based on 1,286 reviews, with a near-perfect 9.8/10 for location.
The property features a spa, spacious rooms, and a Michelin-starred restaurant, Wild Honey St James.
Situated within a 15-minute walk of Buckingham Palace, the hotel is also just 5 minutes from Piccadilly Circus and Charing Cross Station, and only 1050 feet from St James’s Park.
Guests can expect a range of amenities, including complimentary WiFi, Sofitel MyBed, and Diptyque toiletries, alongside impeccable service.
Room Features
Rooms at the Sofitel London St James have been redesigned in 2019 by renowned interior designer Pierre-Yves Rochon, blending British design with French elegance.
Guests can expect a range of amenities, including complimentary WiFi, a work desk, the signature Sofitel MyBed, turndown service, and a choice of bath or rain shower.
Diptyque toiletries, a flat-screen TV, iDock sound system, Nespresso coffee, bottled water, and a minibar ensure a comfortable stay.
Some rooms offer stunning views of London.
The hotel offers a variety of room types, from Luxury King Rooms to Premium Luxury King Rooms and spacious Junior King Suites.
Guest Satisfaction
Guests have rated the Sofitel London St James as wonderful, with particularly high scores in areas such as staff (9.5/10), facilities (9.2/10), cleanliness (9.4/10), and comfort (9.5/10). The hotel also received a respectable 8.1/10 rating for value for money. However, some guests reported issues with internet and TV service. The following table provides a breakdown of the hotel’s key guest satisfaction metrics:
| Metric | Score |
|---|---|
| Overall Satisfaction | 9.1/10 |
| Staff | 9.5/10 |
| Facilities | 9.2/10 |
| Cleanliness | 9.4/10 |
| Comfort | 9.5/10 |
The favorable reviews highlight the hotel’s excellent service, high-quality amenities, and comfortable accommodations, making it a popular choice among discerning travelers.
Amenities and Facilities
The Sofitel London St James offers an array of popular amenities and services for guests.
Free WiFi, parking, and an on-site spa allow visitors to enjoy a comfortable and convenient stay. The hotel also features a fitness center, a restaurant called Wild Honey St James, and various breakfast options, including continental, full English/Irish, vegetarian, vegan, and gluten-free.
Additional services like a 24-hour front desk, concierge, daily housekeeping, laundry, business facilities, and babysitting cater to the diverse needs of travelers.
The property holds third-party sustainability certifications and offers accessibility features, such as wheelchair access and facilities for disabled guests.
Pets are also welcome with additional charges.
Dining Options
The hotel’s dining options cater to a variety of tastes.
The on-site Michelin Star restaurant, Wild Honey St James, offers modern European cuisine. Guests can enjoy a continental, full English/Irish, vegetarian, vegan, gluten-free, or American breakfast. The restaurant’s menu features seasonal and locally sourced ingredients. Dining at Wild Honey St James is an elegant and sophisticated experience.
Plus, the hotel provides 24-hour room service, allowing guests to dine in the comfort of their own rooms. Overall, Sofitel London St James ensures that its guests have access to high-quality dining options that cater to diverse preferences and dietary requirements.
Sustainability Practices
As a sustainability-conscious hotel, Sofitel London St James holds third-party sustainability certifications, demonstrating its commitment to environmental responsibility. The hotel prioritizes eco-friendly practices to minimize its carbon footprint and contribute to a greener future.
| Sustainability Initiatives | Impact | Achievements |
|---|---|---|
| Energy Efficiency | Reduced energy consumption | Energy Star Certified |
| Water Conservation | Decreased water usage | Green Key Eco-Rating Program |
| Waste Management | Increased recycling and reduced waste | TripAdvisor Green Leaders Program |
| Sustainable Sourcing | Prioritized local and organic suppliers | Michelin Green Star Award |
The hotel’s dedication to sustainability enhances the guest experience while supporting environmental stewardship.
Accessibility Features
Alongside its sustainability initiatives, Sofitel London St James caters to the needs of guests with accessibility requirements.
The hotel features wheelchair-accessible facilities, including bathrooms with emergency cords. Guests with disabilities will appreciate the soundproof rooms, which provide a peaceful environment.
The property also offers dedicated facilities for disabled guests, ensuring their comfort and convenience.
Plus, the hotel’s pet-friendly policy allows guests to bring their furry companions, subject to additional charges.
Sofitel London St James’s commitment to accessibility reflects its dedication to providing an inclusive and comfortable experience for all its guests.
Pet Policy
Sofitel London St James’s pet policy allows guests to bring their furry companions to the hotel, subject to additional charges.
Pets are welcome at the hotel, but guests must inform the hotel in advance and pay a non-refundable fee.
The hotel has designated pet-friendly rooms and provides pet amenities such as beds, bowls, and waste bags.
Guests are responsible for their pets’ behavior and any damage caused during their stay.
The hotel reserves the right to ask guests to remove their pets if they’re disruptive or pose a safety concern.
Common Questions
What Is the Hotel’s Check-In and Check-Out Time?
The hotel’s check-in time is 3:00 PM and the check-out time is 12:00 PM. Early check-in and late check-out may be available for an additional fee, subject to availability.
Are There Any Discounts or Packages Available for Guests?
The hotel offers various packages and discounts, such as special deals for weekend stays, advance purchase rates, and group bookings. Guests should check the hotel’s website or contact the reservations team for the latest offers and promotions.
What Is the Hotel’s Policy on Early Check-In or Late Check-Out?
The hotel generally offers early check-in or late check-out options for a fee, subject to availability. Guests should inquire about these policies directly with the hotel when making their reservation or upon arrival.
Is There a Fee for Using the Hotel’s Fitness Center or Spa?
The hotel charges a fee to use the fitness center and spa. Guests can check the current rates with the front desk or on the hotel’s website prior to their stay.
Can I Request a Specific Room Type or View During My Stay?
Yes, guests can request specific room types or views during their stay, subject to availability. The hotel offers a variety of room options, including those with London views, and will accommodate requests whenever possible.
The Last Word
After our recent stay, we can confidently say that the Sofitel London St James is a quintessential luxury hotel that seamlessly blends French elegance and British charm. We were impressed by its prime location, Michelin-starred dining, indulgent spa, and spacious accommodations, all of which cater to the discerning traveler and ensure an exceptional and memorable stay. Whether visiting for business or leisure, we experienced an unwavering commitment to excellence and exceptional service that sets the Sofitel London St James apart as a premier destination in the heart of the British capital. If you’re interested in experiencing this remarkable hotel for yourself, we recommend using the booking.com button below to make your reservation. In our experience, they typically offer competitive prices for this outstanding property.