Traveling from the Ceiba Ferry Terminal or San Juan Airport to San Juan has never been easier. This taxi cab service provides a hassle-free transfer option, ensuring passengers reach their destination comfortably. With air-conditioned vehicles accommodating up to six travelers, plus luggage assistance, the $125 per group fee is a reasonable price for the convenience and reliability it offers. But what truly sets this service apart are the rave reviews from previous customers, who praise the drivers’ friendliness and commitment to customer satisfaction. Whether you’re a first-time visitor or a seasoned traveler, this taxi cab service could very well be the key to unlocking an unforgettable experience in Puerto Rico.
Key Points
- Private taxi transfer service operates between Ceiba Ferry Port or San Juan International Airport and San Juan, with prices starting at $125 per group of up to 6 passengers.
- Transfers are provided in air-conditioned vehicles with luggage assistance and door-to-door service, but the service is not wheelchair accessible and not recommended for travelers with back problems.
- Drivers are praised for their reliability, communication, and friendliness, though some vehicle condition issues, such as air conditioning problems, have been reported.
- The booking process is straightforward, with options to meet the driver at a designated pickup point or request direct pickup, and free cancellation up to 24 hours before the transfer.
- The transportation provider, Fajardo Taxi, has an overall rating of 4.5 stars from over 26 positive reviews, highlighting their commitment to customer satisfaction.
Overview and Service Details
Typically, private taxi transfers are available between San Juan and Ceiba Ferry Port or San Juan International Airport. This service offers an air-conditioned vehicle, luggage assistance, and door-to-door transfer. Prices start from $125.00 per group, accommodating up to 6 passengers.
With 26 reviews and an overall rating of 4.5 stars, the service is known for its reliability and customer-focused approach. Travelers can cancel their booking for free up to 24 hours before the experience.
While the service isn’t wheelchair accessible and not recommended for those with back problems, it generally provides a comfortable and smooth ride, with drivers praised for their friendliness and helpfulness.
You can also read our reviews of more tours and experiences in San Juan.
Pickup and Meeting Points
The pickup location for this service is the Ceiba Ferry Terminal, situated at 69HJ+XM4, Marina Dr, Roosevelt Roads, Ceiba 00735, Puerto Rico.
Travelers can choose to either meet the driver at this designated pickup point or request for the driver to come directly to their location.
However, it’s important to note that this service isn’t wheelchair accessible and isn’t recommended for those with back problems.
The transfer service give you a comfortable and smooth ride, but passengers should keep in mind that there have been some reports of issues with the vehicle’s condition, such as the air conditioning or van quality.
Service Accessibility and Limitations
This taxi service is not wheelchair accessible and isn’t recommended for travelers with back problems, which may limit its suitability for certain passengers. The service’s accessibility constraints are outlined in the table below:
Accessibility | Details |
---|---|
Wheelchair Accessible | No |
Suitable for Travelers with Back Problems | No |
Service Animals Allowed | Yes |
While most travelers can participate, those with mobility challenges or back issues may need to explore alternative transportation options. Customers are advised to consider their individual needs when booking this taxi service from the Ceiba Ferry Terminal to San Juan.
Customer Experiences and Feedback
Travelers have largely praised the reliability and communication of the taxi service’s drivers, who often arrive early and assist with luggage. Positive comments highlight the comfort and smooth rides provided by the air-conditioned vehicles.
Many customers have noted the friendliness, helpfulness, and overall accommodating nature of the drivers, making for a pleasant overall experience.
While the majority of feedback is overwhelmingly positive, a few instances have noted issues with the condition of the vehicles, such as problems with the air conditioning or the quality of the vans. Plus, one complaint mentioned a non-private experience despite booking a private transfer.
Areas for Improvement
While the overall feedback on the taxi service is overwhelmingly positive, a few areas for improvement have been identified by some customers.
Specifically, some travelers have noted issues with the condition of the vehicles, such as problems with the air conditioning or the quality of the vans. Plus, one complaint mentioned a non-private experience despite booking a private transfer.
To enhance the service, the provider could consider:
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Regularly inspecting and maintaining the vehicles to ensure optimal comfort and performance
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Clearly communicating the vehicle type and amenities to set accurate customer expectations
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Providing a backup vehicle option in case of any issues with the primary transportation
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Reinforcing the private nature of the transfers to avoid any misunderstandings
Booking and Confirmation
Customers receive confirmation at the time of booking their private taxi transfer from Ceiba Ferry Terminal to San Juan. The booking process is straightforward, with customers able to request a pickup or head directly to the meeting point at the ferry terminal. The confirmation includes all the relevant details, such as the pickup location, estimated travel time, and the driver’s contact information.
Booking Details | What’s Included |
---|---|
Free Cancellation | Air-Conditioned Vehicle |
Up to 24 Hours Before | Luggage Assistance |
Confirmation Provided | Door-to-Door Transfer |
Convenient Pickup Options | Service Animals Allowed |
The private taxi service ensures a hassle-free and comfortable journey, with the option to request additional assistance if needed.
Traveler Eligibility and Accommodations
The private taxi service from Ceiba Ferry Terminal to San Juan isn’t wheelchair accessible and not recommended for travelers with back problems. However, the service can accommodate most other travelers:
The air-conditioned vehicle provides a comfortable ride for up to 6 passengers.
Drivers are available to assist with luggage and ensure a smooth door-to-door transfer.
Service animals are allowed, allowing more travelers to take advantage of this convenient transportation option.
While the majority of travelers have reported positive experiences, it’s important to note that some feedback has indicated issues with vehicle conditions, so travelers should keep this in mind when booking.
About the Transportation Provider
This private taxi service is operated by Fajardo Taxi, a company known for its focus on customer service and reliability.
With over 26 positive reviews and an overall rating of 4.5 stars, Fajardo Taxi provides an efficient and comfortable transportation option between the Ceiba Ferry Terminal and San Juan.
Travelers can expect air-conditioned vehicles, luggage assistance, and door-to-door service.
The service is priced at $125 per group of up to 6 passengers, with free cancellation available up to 24 hours in advance.
While the service isn’t wheelchair accessible, most travelers can participate.
Fajardo Taxi’s commitment to customer satisfaction is evident in the praise received for their friendly, helpful, and accommodating drivers.
Frequently Asked Questions
What Is the Payment Method Accepted?
This private taxi service accepts various payment methods, including cash and credit card. Customers can pay the $125 per group rate upon arrival at their destination or in advance during the booking process.
Is the Driver Able to Provide Recommendations for Activities or Restaurants?
The driver may be able to provide recommendations for activities or restaurants, as they are likely familiar with the local area. However, passengers should not expect extensive recommendations, as the driver’s primary role is to provide a safe and timely transfer.
Does the Service Offer Any Discounts or Package Deals?
The service does not explicitly offer any discounts or package deals. However, the overall price of $125 for up to 6 passengers is competitive and could be considered a group rate. Travelers should inquire about any available promotions when booking.
Can the Driver Make Stops Along the Way Upon Request?
The service allows drivers to make stops along the way upon request, though this may incur an additional fee. Passengers are encouraged to discuss any desired stops with the driver prior to the transfer to accommodate their needs.
What Is the Procedure if the Flight or Ferry Is Delayed?
If the flight or ferry is delayed, the driver will wait for the traveler at no additional charge. They’ll track the trip status and adjust the pickup time accordingly to ensure a smooth transfer.
Recap
The taxi service from the Ceiba Ferry Terminal or San Juan Airport to San Juan is a convenient and reliable option for travelers.
With comfortable vehicles, luggage assistance, and door-to-door service, it offers a 4.5-star rated experience at a reasonable price.
The service’s accessibility and positive customer feedback make it an excellent choice for seamless transportation in Puerto Rico.
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