The Escape Game at St. Johns Town Center in Jacksonville

The Escape Game at St. Johns Town Center in Jacksonville offers a thrilling 1-hour experience that challenges participants to work collaboratively and solve a series of puzzles. With themed rooms like Gold Rush and Prison Break, the venue caters to seasoned escape room enthusiasts and newcomers alike. Priced reasonably at $40.84 per person and featuring free cancellation options, the attraction makes for an accessible adventure. While the Playground room can accommodate up to 12 players, the emphasis on safety and the presence of a Game Guide who provides unlimited hints ensures an engaging and enjoyable experience for all. Discover what unexpected challenges await as you step into these immersive worlds.

Key Points

• The Escape Game offers five unique escape room experiences located at St. Johns Town Center in Jacksonville, Florida.
• Ticket prices start at $40.84 per person with a free cancellation policy up to 24 hours in advance.
• Escape rooms accommodate up to 8 players (12 for Playground) and last approximately 1 hour with unlimited hints.
• The experience is recommended for ages 13 and up, with unaccompanied minors not permitted.
• Customer feedback suggests potential issues with responsiveness and customer service that may need improvement.

You can check if your dates are available here:

Ticket Information and Pricing

How much do the Escape Game tickets at St. Johns Town Center cost?

Prices start at $40.84 per person, with the option for free cancellation up to 24 hours in advance for a full refund.

For those who want to reserve their spot without immediate payment, the venue offers a "Reserve now & pay later" option.

The Escape Game experience lasts around 1 hour and involves teamwork to find clues, solve puzzles, and complete missions.

Unlimited hints are available from the Game Guide to ensure an immersive and enjoyable experience for all guests.

Experience Overview

The Escape Game experience at St. Johns Town Center in Jacksonville lasts for 1 hour.

It’s a team-based challenge where guests must work together to find clues, solve puzzles, and complete missions. Unlimited hints are available from the Game Guide, ensuring an immersive experience suitable for all guests.

The games are designed to test problem-solving skills and foster teamwork. With five unique escape room options, from a Gold Rush adventure to a Prison Break challenge, there’s something for all.

Whether you’re a seasoned escape room enthusiast or a first-time participant, the Escape Game promises an engaging and unforgettable activity.

Escape Room Options

The Escape Game at St. Johns Town Center in Jacksonville offers five unique escape room experiences for adventurous visitors. From panning for hidden gold in the California hills to infiltrating a secret market as a spy, there is an immersive challenge to suit every taste.

Escape Room	Theme
Gold Rush	Find hidden gold in California hills
Prison Break	Escape from an evil warden
Special Ops: Mysterious Market	Uncover truths as a secret agent
The Heist	Recover a stolen masterpiece
Playground	Complete your report card to get to summer break

Each room can accommodate up to 8 players, except for Playground which hosts up to 12. With unlimited hints from your Game Guide, even novice escapists can expect an engaging and satisfying adventure.

Location and Age Recommendations

The Escape Game is located at the St. Johns Town Center, specifically at 4720 Town Crossing Drive, Suite 107, in Jacksonville, Florida. The venue is conveniently situated next to Panera Bread.

The escape rooms are recommended for ages 13 and up, with children under 14 required to be accompanied by an adult. Unaccompanied minors aren’t allowed, and participants under 18 must have an adult waiver signature.

The escape games can be a shared experience, as other guests may be present. Each room, however, has an exit button available for emergencies.

With these age and safety guidelines in place, The Escape Game offers an immersive and engaging experience for all guests.

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Customer Feedback

How does the customer feedback fare for The Escape Game at St. Johns Town Center?

Based on the available information, the overall customer rating is a disappointing 1 out of 5 stars, indicating a less than satisfactory experience.

The sole review provided cites difficulty in contacting the support team, hinting at potential issues with responsiveness and customer service.

This low rating and negative feedback suggest there may be room for improvement in the overall customer experience at this escape room location.

Prospective customers should consider this feedback carefully when deciding whether to book their escape room adventure at The Escape Game in St. Johns Town Center.

Contact Support

According to the available information, contacting support for The Escape Game at St. Johns Town Center in Jacksonville appears to be an area for improvement.

The single customer review indicates difficulty in reaching support, suggesting a potential gap in the company’s customer service capabilities.

While details on the specific challenges are limited, the lack of positive feedback on the support experience points to an opportunity for The Escape Game to enhance its responsiveness and communication with patrons.

Addressing these support-related concerns could help improve the overall customer experience and build trust with prospective participants.

Group Bookings

Are group bookings an option for those interested in The Escape Game at St. Johns Town Center in Jacksonville? Absolutely.

The escape room experience caters to groups, with a maximum capacity of 8 players per room (12 for the Playground room). This makes it an excellent choice for team-building events, birthday celebrations, or any other group activity.

Booking as a group also offers added convenience, as participants can reserve their spot without payment upfront.

Plus, the game’s immersive nature and unlimited hints from the Game Guide ensure an engaging and successful experience for everyone involved, regardless of group size.

Whether a small party or a larger gathering, The Escape Game accommodates group bookings with ease.

Safety and Emergencies

The Escape Game at St. Johns Town Center in Jacksonville takes player safety seriously. Each room is equipped with an emergency exit button that participants can use in case of an emergency.

Plus, all players under 18 must be accompanied by an adult, and unaccompanied minors aren’t allowed. The facility has strict age recommendations, with the games being suitable for ages 13 and up.

The shared nature of the experience means participants may be playing alongside other guests, but the trained game guides are available to provide unlimited hints and support throughout the adventure.

Frequently Asked Questions

Can I Bring My Own Food and Drinks?

Customers are generally permitted to bring their own food and drinks to the escape room experience. However, they’re advised to check the specific venue’s policies, as some may have restrictions or recommendations regarding outside refreshments.

Are There Any Discounts or Group Rates Available?

Yes, The Escape Game offers discounts for larger groups. Guests can receive up to 20% off when booking a party of 6 or more. Additional group packages are available for corporate events or team building experiences.

How Long in Advance Should I Make a Booking?

It’s recommended to book your escape room experience at least a few days in advance, as availability can be limited, especially on weekends and during peak times. However, last-minute bookings may still be possible depending on the venue’s capacity.

Is the Facility Wheelchair Accessible?

The facility is wheelchair accessible, with ramps and elevators available for easy navigation. Guests with mobility needs are encouraged to inform staff upon arrival to ensure they have a seamless and enjoyable experience.

Can I Take Photos or Videos During the Game?

Guests are generally allowed to take photos and videos during the escape room experience, though policies may vary. It’s best to check with the staff ahead of time to ensure compliance with any rules or restrictions.

Recap

The Escape Game at St. Johns Town Center offers an exciting, collaborative puzzle-solving experience. With multiple themed rooms, flexible pricing, and a focus on safety, it’s an accessible adventure for both seasoned players and newcomers. Accommodating up to 12 participants, the venue provides unlimited hints and emphasizes an engaging, immersive experience to enhance visitors’ enjoyment.

You can check if your dates are available here: