Tour of the Sassi Di Matera by E-Bike

Exploring the historic Sassi di Matera on an electric bike is an enthralling way to discover the unique cave dwellings, churches, and narrow alleyways that have captivated visitors for centuries. Offering an immersive experience, this guided tour allows a small group of travelers to navigate the hilly terrain with ease, while an audio guide app enhances their understanding of the area’s rich heritage. Though food and drinks are not included, participants can enjoy a post-tour discount at a local eatery, adding a delightful touch to the overall experience. Intrigued to learn more about this captivating journey?

Key Points

• The tour offers an e-bike exploration of the Sassi di Matera, a unique labyrinth of cave dwellings, churches, and narrow alleyways.
• The tour includes a city map, audio guide app, and 10% discount coupon for a local eatery, but food and drinks are not covered.
• The tour is not wheelchair accessible but stroller accessible, and infant seats are available to accommodate diverse needs.
• Customer reviews suggest potential issues with the functionality of the audio guide app and tour operator communication, impacting tour reliability.
• Booking confirmation provides essential details like meeting point, tour duration, and inclusions to help travelers plan their experience.

Tour Overview

The tour of the Sassi di Matera by e-bike allows visitors to explore this unique historical site in Matera, Italy. The tour is provided by Martulli Viaggi, a local tour operator, and starts at the meeting point on Via Alessandro Volta.

It’s a maximum of 4 travelers for this tour, which includes a city map, an audio guide app, and a 10% discount coupon for the MòVado Food & Drink.

While food and drinks aren’t included, the tour is accessible to most travelers, with infant seats available.

The tour ends back at the starting point, providing a convenient way to experience the Sassi di Matera on an electric bike.

Activity Details

The e-bike tour of the Sassi di Matera provides visitors with an immersive exploration of this unique historical site.

Travelers will discover the labyrinth of cave dwellings, churches, and narrow alleyways that make up this UNESCO World Heritage-listed neighborhood.

The electric bikes allow participants to easily navigate the hilly terrain and cover more ground than a walking tour.

Along the way, the tour’s audio guide delivers fascinating insights into the history and architecture of the Sassi.

Riders will have the opportunity to stop and capture stunning photographs of the picturesque landscape.

This eco-friendly tour offers a fun and convenient way to experience the wonders of Matera’s ancient settlement.

Meeting and End Points

Typically, the tour meeting point is located at Via Alessandro Volta, 3/5 in Matera, Italy, with the tour returning to the same starting location. This convenient arrangement allows travelers to easily find their way to the beginning and end of the e-bike tour.

The tour’s meeting point is situated near various landmarks and public transportation options, making it accessible for participants.

Once the tour concludes, visitors can:

1. Explore the charming streets of Matera further on their own.

2. Enjoy a delightful meal at one of the nearby food and drink establishments.

3. Relax and reflect on the unique experience of touring the Sassi di Matera by e-bike.

4. Plan their next adventure in this captivating Italian destination.

Tour Inclusions

The tour package provides travelers with a city map, an app-based audio guide, and a 10% discount coupon for the MòVado Food & Drink hotel.

However, the cost of food, drinks, and gratuities aren’t covered by the tour fee.

The audio guide allows visitors to explore the Sassi di Matera at their own pace, learning about the history and significance of this unique UNESCO World Heritage site.

While the tour doesn’t include meals, the discount coupon offers an opportunity to sample the local cuisine at a nearby eatery.

Accessibility Information

According to the details provided, the tour of the Sassi di Matera isn’t wheelchair accessible, but it’s stroller accessible and located near public transportation. Infant seats are also available for participants. Despite these accessibility considerations, the tour description states that most travelers can comfortably partake in the experience.

The key accessibility highlights include:

1. Not wheelchair accessible

2. Stroller accessible

3. Near public transportation

4. Infant seats available

This suggests the tour caters to a wide range of travelers, though individuals with mobility constraints may face some limitations.

The accessibility details indicate the organizers have made efforts to accommodate different needs and ensure a positive experience for most participants.

Customer Feedback

Only a single review has been left for the Sassi di Matera tour, and it paints a concerning picture.

The reviewer, Pietro_D, gave the tour a 1-star rating, reporting that the tour didn’t even take place due to issues with the app and the tour office’s late opening hours.

According to the review, the traveler was unable to access the necessary audio guide through the app, and when they arrived at the meeting point, the tour office wasn’t open during the scheduled time.

This left the traveler unable to participate in the planned e-bike tour of the Sassi di Matera.

While just a single review, it suggests potential reliability issues that prospective travelers should consider.

Booking Confirmation

Travelers receive a booking confirmation upon reserving the Sassi di Matera tour, which provides details about the activity and practical information. The confirmation includes:

1. Meeting point location and exact address

2. Tour start and end times

3. A city map and app audio guide for self-exploration

4. A 10% discount coupon for the MòVado Food & Drink hotel

While food and drinks aren’t included, the confirmation outlines what the tour does and doesn’t provide. This ensures guests have the necessary details to plan their day and make the most of their Sassi di Matera e-bike adventure.

Additional Traveler Review

One additional traveler review provides insight into the experience, highlighting issues with the tour’s execution.

Traveler Pietro_D reported in September 2023 that the tour didn’t occur as planned. According to the review, there were problems with the app used for the audio guide, as well as the tour operator’s office not being open during the scheduled meeting time.

This resulted in the tour not taking place, leaving the traveler disappointed. The review reflects an overall rating of 1 out of 5 stars, indicating a poor experience.

This review underscores the importance of a tour operator’s ability to reliably deliver the promised experience, as well as the need for effective communication with customers.

Frequently Asked Questions

How Reliable Is the Tour Provider Martulli Viaggi?

Based on the single negative review, Martulli Viaggi appears unreliable. The tour did not occur, and there were issues with the app and office hours. More positive reviews would be needed to assess the provider’s overall reliability.

Can the E-Bike Tour Be Customized for Different Fitness Levels?

The tour provider does not specify if the e-bike tour can be customized for different fitness levels. Travelers should inquire about tour options and adjustments when booking to ensure the experience meets their needs.

Are There Any COVID-19 Safety Protocols in Place During the Tour?

The provider does not specify any COVID-19 safety protocols for this tour. Travelers should inquire about the provider’s current safety measures when booking. While the tour is generally accessible, individual needs may require special arrangements.

Is It Possible to Extend the Tour Duration or Cover Additional Sights?

The tour duration and sights can likely be extended, but customers should check with the tour provider directly. Additional fees may apply, and availability may be limited based on the tour’s maximum participant count.

What Is the Cancellation and Refund Policy for the E-Bike Tour?

The cancellation and refund policy for this tour is unclear based on the provided information. Travelers should inquire directly with the tour provider, Martulli Viaggi, to understand their specific terms and conditions regarding cancellations and refunds.

Recap

The Tour of the Sassi di Matera by E-Bike offers an immersive exploration of the historic cave dwellings, churches, and alleyways.

With electric bikes and an audio guide app, travelers can easily navigate the hilly terrain while learning about the area’s rich heritage.

Although food and drinks aren’t included, participants can enjoy a local eatery discount, enhancing the overall experience.

This tour provides a unique and informative way to discover the captivating Sassi di Matera.