The Travstore Phi Phi Cruise by Big Boat offers a full-day excursion to the picturesque Phi Phi Islands, providing guests with a chance to explore iconic destinations like the famous Maya Bay. While the tour includes a delicious lunch and essential amenities such as life jackets and an English-speaking guide, reviews suggest a mixed bag when it comes to the boat’s cleanliness and service quality. Priced at a budget-friendly rate starting from $32, this cruise accommodates up to 25 travelers, making it a popular choice for those seeking an adventure-filled island exploration. However, the true test lies in the overall experience, which may determine whether this cruise lives up to its promise of a day to remember.
This experience made our list of the 20 Best Full-Day Tours In Phuket.
Key Points
- The Travstore Phi Phi Cruise is a full-day tour in Phuket, Thailand, that includes round-trip transfers, an English-speaking guide, life jackets, and lunch.
- The tour is rated 2.9 out of 5 stars based on 7 reviews, with common complaints about poor boat condition and cleanliness, and mixed reviews on the lunch options.
- The tour is not wheelchair accessible and is not recommended for pregnant travelers or those with serious medical conditions, with infants required to sit on laps during the cruise.
- The tour includes free pickup from centrally located Patong, Kata, and Karon hotels, with an additional THB 200 surcharge for pickup from locations outside the free transfer zones.
- The tour offers the opportunity to explore the stunning Phi Phi Islands, including the famous Maya Bay, with stops for snorkeling and relaxation on the beaches.
Tour Overview and Details
The Travstore Phi Phi Cruise by Big Boat offers a full-day tour experience in Phuket, Thailand. The tour is rated 2.9 out of 5 stars based on 7 reviews.
Priced from $32, the tour lasts the entire day and accommodates up to 25 travelers. It starts at 7:30 am and includes round-trip transfers, an English-speaking licensed guide, life jackets, and lunch.
However, the tour isn’t wheelchair accessible and isn’t recommended for pregnant travelers or those with heart problems.
The reviews mention issues with the boat’s condition and cleanliness, lack of personalized service, and disappointment over the lunch options.
Ready to set sail again? More boat adventures we've reviewed in Phuket
Inclusions and Exclusions
As part of the Travstore Phi Phi Cruise by Big Boat tour, travelers can expect several inclusions.
The tour offers round-trip transfers, an English-speaking licensed guide, life jackets, and lunch. Gratuities are also covered.
However, the tour has some exclusions as well. Personal expenses and a pickup surcharge of THB 200 per person for locations outside the free transfer zones aren’t included in the tour price.
Pickup and Meeting Information
For the Travstore Phi Phi Cruise by Big Boat tour, free pickup is available from centrally located Patong, Kata, and Karon hotels.
Guests who are staying outside these free transfer zones will need to make alternate pickup arrangements.
To ensure a smooth pickup, guests must provide their hotel information at least 48 hours prior to the tour.
The tour starts at 7:30 am, so guests should be ready at their pickup location on time to avoid any delays.
Prompt arrival is essential for a seamless start to the day’s activities.
Health and Accessibility
The Travstore Phi Phi Cruise by Big Boat tour isn’t wheelchair accessible.
Pregnant travelers or those with heart problems and other serious medical conditions are also not recommended to join this tour. Infants must sit on laps during the cruise.
However, most travelers can participate in this full-day excursion. The tour operator emphasizes that guests should be in good health to fully enjoy the activities and handle the boat conditions.
It’s essential for travelers to consider their physical abilities and any medical concerns before booking this tour to ensure a comfortable and safe experience.
Customer Reviews and Feedback
Based on the information provided, the customer reviews and feedback for the Travstore Phi Phi Cruise by Big Boat tour appear to be rather unfavorable.
The tour has a rating of only 2.9 out of 5 based on 7 reviews. Common complaints include the poor condition and cleanliness of the boat, lack of personalized service, and disappointment over the lunch options not meeting expectations.
Reviewers described the experience as "pathetic" due to the boat conditions, and felt there was too much time spent on the boat rather than at the beach.
Here are more great tours and experiences we've reviewed in Phuket
- Day Trip to James Bond Island by Premium Speedboat Includes Lunch
- Small Groups of 20 People – Phi Phi & Bamboo Islands With Lunch
- James Bond Island With Canoeing and Lunch by Speedboat
- Full-Day Phuket Elephant Sanctuary Tour With Lunch and Dinner
- Luxury Boat to James Bond Islands With Lunch and Sunset Dinner
- Phi Phi & Bamboo Islands Snorkeling Tour With Lunch by Speedboat
Booking and Cancellation Policy
Travelers have the flexibility to cancel their Travstore Phi Phi Cruise by Big Boat tour up to 24 hours before the experience starts without incurring any penalties. This allows for last-minute changes in plans or unexpected circumstances. For added convenience, the tour also offers a Reserve Now and Pay Later option, giving customers the ability to secure their spot ahead of time without an immediate financial commitment.
Booking and Cancellation Policy | |
---|---|
Free Cancellation | Up to 24 hours before the experience starts |
Reserve Now and Pay Later | Flexible booking option available |
Pickup Surcharge | THB 200 per person for locations outside free transfer zones |
Minimum Advance Notice | 48 hours for hotel pickup information |
Exploring Phi Phi Islands
A highlight of the Travstore Phi Phi Cruise by Big Boat tour is the opportunity to explore the stunning Phi Phi Islands.
Guests will have the chance to visit the iconic Phi Phi Don, known for its crystal-clear waters and towering limestone cliffs.
They’ll also get to see the famous Maya Bay, featured in the movie "The Beach".
The tour includes stops at various beaches and snorkeling spots, allowing travelers to enjoy the natural beauty of this tropical paradise.
With ample time to relax and soak up the sun, the Phi Phi Island exploration is sure to leave a lasting impression on all who experience it.
Onboard Experience and Amenities
The Travstore Phi Phi Cruise by Big Boat offers a mixed onboard experience. Travelers can expect a basic yet functional setup, with a life jacket and a simple Indian-style lunch included. However, past guests have reported issues with the boat’s cleanliness and condition, leading to a disappointing journey. The lack of personalized service has also been a common complaint. To better understand the onboard experience, consider the following table:
Criteria | Rating |
---|---|
Boat Condition | Poor |
Cleanliness | Poor |
Lunch Quality | Average |
Crew Service | Average |
Overall Amenities | Basic |
While the Phi Phi beaches may be the highlight, the onboard experience on this cruise appears to be an area in need of improvement based on guest feedback.
Frequently Asked Questions
Is There a Changing Room or Restroom Facilities on the Boat?
Based on the information provided, there is no mention of changing rooms or restroom facilities on the boat. The tour overview does not indicate the availability of such amenities for participants during the cruise.
Can I Bring My Own Food and Drinks on the Cruise?
Passengers are generally allowed to bring their own food and drinks on the cruise, unless otherwise specified. However, it’s advisable to check with the tour operator beforehand to ensure there are no restrictions or additional fees involved.
Are There Any Age Restrictions or Minimum Age Requirements?
There are no specified age restrictions or minimum age requirements for this tour. However, the tour is not recommended for infants, and they must sit on laps. Most travelers can participate, though not those with certain medical conditions.
Is There an Option to Upgrade to a Private or Smaller Boat?
There is no option to upgrade to a private or smaller boat. The tour is offered solely on a shared big boat with a maximum capacity of 25 travelers. Customizations or private arrangements are not available for this particular excursion.
Can I Request a Specific Dietary Menu for Lunch?
Guests can request special dietary menus, such as vegetarian or gluten-free options, though the tour provider may not be able to accommodate all requests. It’s best to inquire about customizable lunch options when booking the tour.
Recap
The Travstore Phi Phi Cruise by Big Boat offers a budget-friendly way to explore the stunning Phi Phi Islands. While the tour includes essential amenities and activities, customer reviews are mixed regarding the boat’s cleanliness and service quality. Ultimately, the cruise provides a convenient full-day experience for up to 25 travelers to discover iconic spots like Maya Bay and enjoy snorkeling.
More Boat Tours & Cruises in Phuket
- Phuket: Phi Phi-Maya-Yao Yai-Khai Island by Speed Boat With Lunch
- Phi Phi, Maya, Khai and Pileh Day Trip by Speed Catamaran From Phuket
- Phuket to Koh Phi Phi by Satun Pakbara Speed Boat
- Hype Full Day Phuket S Catamaran Experience
- Phuket/Khao Lak: Similan Islands Catamaran Trip With Lunch
- Phuket James Bond Island Sea Canoe Tour by Longtail Boat With Lunch (Sha Plus)
More Tours in Phuket
- Phuket Phi Phi Island and Khai Island Snorkeling Tour With Lunch
- James Bond Island Sea Canoe Tour by Longtail Boat From Phuket With Lunch
- Phuket to James Bond Island Tour Including Sea Canoeing & Lunch by Longtail Boat
- Phuket City and Sightseeing Tour
- Phi Phi, Maya Bay and Khai Island Tour From Phuket
- James Bond Island Tour by Long Tail Boat With Lunch
More Tour Reviews in Phuket
Not for you? Here's more things to do in Phuket we have recnetly reviewed
- 18 Best Canoe And Kayak Experiences In Phuket
- 25 Best Canoe And Kayak Experiences In Phuket
- 25 Best Cruises And Boat Tours In Phuket
- 21 Best Dining Experiences In Phuket
- 14 Best Food Tours In Phuket
- 20 Best Full-Day Tours In Phuket
- 5 Best 2 Day Tours In Phuket
- 3 Best 3 Day Tours In Phuket
- 10 Best Massage And Relaxation Services In Phuket
- 10 Best Photography Experiences In Phuket
- 20 Best Dinner Tours In Phuket
- 6 Best Jet-Ski Experiences In Phuket