Xelha All Inclusive in Cancun, Mexico, is an immersive natural paradise that captivates visitors with its stunning landscapes and abundant activities. Boasting a 4.5-star rating, this all-inclusive resort offers guests a stack of amenities, from unlimited food and drinks to complimentary snorkeling gear. With personalized service and a maximum group size of 45, Xelha ensures a truly unique experience. But what sets this destination apart is its ability to transport guests to a world of lush vegetation, crystal-clear waters, and unforgettable adventures. Discover why Xelha All Inclusive is the ultimate getaway for those seeking an escape from the ordinary.
Key Points

- Xel-Ha park in Cancun, Mexico offers an all-inclusive experience with snorkeling, diverse marine life, and a variety of included activities and amenities.
- The package includes complimentary snorkeling gear, access to water equipment, relaxation areas, and a continental breakfast and buffet lunch.
- Unlimited food, drinks, and cocktails are provided throughout the day, catering to various dietary preferences.
- Reliable transportation with door-to-door hotel transfers, wheelchair-accessible vehicles, and professional drivers is included in the package.
- The park operates daily from 8:00 AM to 5:00 PM, with a maximum group size of 45 travelers, ensuring reduced wait times and enhanced experiences.
Overview of Xelha All Inclusive

The Xelha All Inclusive package offers visitors an immersive and all-encompassing experience at the renowned Xel-Ha park in Cancun, Mexico.
This popular all-inclusive offering provides access to the park’s natural wonders, including snorkeling in its crystal-clear waters, exploring its lush vegetation, and interacting with the diverse marine life.
With a 4.5-star rating from 39 reviews, the Xelha All Inclusive experience is a sought-after way to fully take in the park’s beauty and activities.
From unlimited food and drinks to a range of included equipment and access to various attractions, this package ensures a complete and carefree adventure for visitors to the Xel-Ha park.
You can also read our reviews of more tours and experiences in Cancun.
Included Amenities and Activities

Within the Xelha All Inclusive package, visitors gain access to a comprehensive array of amenities and activities that cater to a wide range of interests and preferences.
From unlimited food and beverages, including cocktails, to a diverse selection of water sports equipment and relaxation areas, the package give you a truly all-encompassing experience for guests at the Xel-Ha park.
Visitors can enjoy:
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Complimentary snorkeling gear, lockers, towels, and life jackets
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Access to bicycles, floating tires, and other water-based equipment
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Relaxation spots like hammocks and designated rest areas
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Continental breakfast and buffet lunch included
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Admission to attractions like the Meliponario and Vivero
Food and Beverage Offerings
Guests at Xelha All Inclusive can indulge in a wide array of food and drink offerings throughout the day. Unlimited continental breakfast, served from 9:30 AM to 11:30 AM, provides a hearty start to the day, while a bountiful buffet lunch, available from 11:30 AM to 6:00 PM, caters to a variety of dietary preferences and tastes. Beyond the meals, visitors can enjoy an endless supply of refreshing cocktails and other beverages as part of the all-inclusive package.
| Food & Beverage Offerings | ||
|---|---|---|
| Breakfast | Lunch | Drinks |
| Continental (9:30-11:30) | Buffet (11:30- | Cocktails |
| 6:00) | Other Beverages |
Transportation and Accessibility
Xelha All Inclusive offers door-to-door 2-way hotel transfers, with pickup details confirmed at the hotel lobby.
The transportation service is wheelchair accessible and can accommodate infant seats, ensuring a seamless and inclusive experience for all visitors. This convenient option allows guests to arrive at the park relaxed and ready to enjoy the day’s activities.
Some key features of the transportation service include:
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Wheelchair-accessible vehicles
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Infant/child car seats available
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Courteous and professional drivers
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Reliable pickup and drop-off times
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Hassle-free travel to and from the resort
With these thoughtful transportation arrangements, guests can focus on making the most of their all-inclusive Xelha experience.
Operating Hours and Policies
The Xelha All Inclusive park operates daily from 08:00 AM to 05:00 PM, allowing visitors ample time to explore the diverse array of attractions and activities on offer. Booking policies provide added flexibility, with confirmation received at the time of booking, free cancellation up to 24 hours before the experience starts, and the option to reserve now and pay later.
| Operating Hours | Booking Policies |
|---|---|
| Open daily from 8:00 AM to 5:00 PM | Confirmation received at booking |
| (12/9/2019 – 6/30/2025) | Free cancellation up to 24 hours before |
| Reserve now, pay later options available |
These convenient policies ensure guests can easily plan and enjoy their all-inclusive experience at the Xelha park.
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Capacity and Group Size

Maximum group size at the Xelha All Inclusive park is capped at 45 travelers per tour or activity, ensuring an intimate and personalized experience for all guests. This limited capacity allows the park’s staff to provide attentive service and prevent overcrowding, allowing visitors to fully enjoy the natural wonders of Xelha.
Some key benefits of the park’s group size policy include:
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Reduced wait times for attractions and activities
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Easier navigation through the park’s trails and facilities
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More one-on-one interactions with staff and guides
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A quieter, more serene atmosphere for relaxation
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Enhanced opportunities for wildlife observation and photography
This thoughtful approach to capacity management helps create an exceptional all-inclusive experience at Xelha.
Customer Reviews and Feedback
Travelers have largely raved about their all-inclusive experiences at Xelha, giving the park an impressive 4.5-star rating based on 39 reviews.
While one guest cited communication issues with a third-party travel agency, leading to a missed tour, the overwhelming majority of visitors have enthusiastically praised the park’s wide array of attractions, seamless service, and beautiful natural setting.
Visitors have particularly enjoyed the park’s snorkeling opportunities, natural pools, and up-close encounters with marine life.
Many have also highlighted the convenience of the all-inclusive package, which includes unlimited food, drinks, and use of equipment like snorkels and life jackets.
Additional Considerations
While Xelha’s all-inclusive package provides a convenient and immersive experience, prospective visitors should consider a few additional details before booking their visit.
First, the park’s operating hours are limited, running from 8:00 AM to 5:00 PM daily, so guests should plan their activities accordingly.
Plus, the maximum capacity of 45 travelers per tour or activity may mean booking in advance is advisable, especially during peak seasons.
Travelers with accessibility needs will be pleased to know the park and transportation offer wheelchair-friendly options. However, guests should confirm specific requirements when booking.
Frequently Asked Questions
Are There Any Additional Fees or Charges Not Included in the Package?
The all-inclusive package generally covers the major costs, but there may be some additional fees or charges not included, such as optional activities, premium drinks, or transportation outside the included pickup service. Travelers should review the details carefully.
Can I Bring My Own Food and Drinks Into the Park?
Bringing your own food and drinks into the park is generally not allowed, as most all-inclusive packages prohibit this to ensure visitors fully experience the included dining and beverage offerings. Check with the specific park for their policy on outside food and drinks.
Are There Any Age Restrictions or Requirements for Children?
There are generally no strict age restrictions or requirements for children at all-inclusive parks. However, some activities or areas may have age or height minimums for safety reasons. It’s best to check with the park’s policies before visiting.
Is There an Option to Purchase a La Carte Activities or Experiences?
Yes, many all-inclusive resorts offer à la carte activities and experiences for an additional fee. Guests can typically purchase extras like spa treatments, specialty dining, or excursions beyond what’s included in the main package.
What Is the Dress Code or Recommended Attire for the Park?
The park recommends comfortable, casual attire suitable for outdoor activities and water-based adventures. Swimwear, water shoes, and sun protection are encouraged to fully enjoy the various experiences and attractions within the park.
Recap
Xelha All Inclusive offers visitors an immersive, nature-focused experience in Cancun, Mexico.
With a wealth of included amenities and activities, guests can enjoy unlimited food, drinks, and personalized service in a stunning natural setting.
The park’s convenient operating hours, accessibility, and small group size ensure a comfortable and memorable vacation for all.
Based on positive customer reviews, Xelha All Inclusive is a top-rated option for those seeking an all-inclusive getaway in Cancun.
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